Name: Remote eye
Price: 10 USD
Author: Wideum

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Corporate Performance Management (CPM)

Desktop Publishing

Enhanced 911 (E911)

Manufacturing Execution

Org Chart

Smart Spaces

VoIP

Enterprise

Accounting

Cryptocurrency Mining

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Credentialing

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Endpoint Encryption

Fraud Detection

HTML Editors

In-Memory Databases

Incident Response

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Routers

SIP Trunking

Storage Area Network

System Monitoring

Technology Scouting Software

Traffic Switching

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Content Marketing

Customer Reference Management

Data Management

Digital Signage

Email Marketing

Marketing Automation

Online Reputation Management

Social Login

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Quote to Cash

Sales

Auto Repair

Emergency Notification

HIPAA Compliance

Home Health Care

Insurance Agency Management

Intelligent Document Processing

OSS/BSS (Operations Support/Business Support)

Retail Analytics

Smart Cities

Vertical-Specific

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Remote eye, developed by Wideum, is a solution designed to enhance remote video assistance through the integration of artificial intelligence. The software is targeted at small, medium, and large companies, including technical service professionals, field service technicians, equipment manufacturers, and industries such as automotive, mining, and oil & gas. With its range of features, Remote eye aims to facilitate collaboration and problem-solving across multiple devices, promoting productivity and efficient communication.

**Multi-device**: According to the vendor, Remote eye is compatible with smartphones, smart glasses, and tablets, allowing users to access the software from their preferred device for flexibility and convenience.

**Live and subtitled voice translations**: The vendor claims that Remote eye eliminates language barriers by providing simultaneous voice and text translation. The software supports bidirectional translation with 44 languages available in audio and subtitles, enabling seamless communication among users.

**Image recognition with Artificial Intelligence**: The vendor states that Remote eye utilizes AI technology to recognize and extract information from images in real-time. This includes text, digital counters, QR codes, and barcodes, providing quick and accurate data retrieval.

**Text messaging with speech-to-text and multilingual translation**: Remote eye offers a chat feature with automatic translation and speech-to-text transcription capabilities. According to the vendor, users can communicate through text messages that are instantly translated in real-time across multiple languages, facilitating effective communication.

**Face Masking**: The vendor claims that Remote eye ensures privacy and anonymity during video calls by providing face masking. This feature allows users to conceal their identities, creating a secure and confidential collaboration environment.

**Point and draw live**: According to the vendor, Remote eye enhances visual communication by enabling live signaling, capturing, and editing of images during video calls. Users can annotate and highlight specific areas or objects in real-time, facilitating better understanding and collaboration.

**Connect with third-party experts without the need for a license**: Remote eye simplifies collaboration with external partners or consultants by allowing users to invite them to video calls without requiring a login or license. According to the vendor, this feature promotes knowledge sharing and seamless collaboration with third-party experts.

Basic

Bolste

Lua is a mobile-first enterprise communication solution.  It powers messaging that is built for business: instant, secure, and keeps everyone accountable. Some key features include:  Real-time Secure Messaging, Two-touch Conference Calling, and an Analytics Dashboard.

Remote eye

Remote Support

Wideum

Remote Access

Remote access products allow users to operate devices through an internet connection.

Attended device access

The quality and reliability of connections to remote devices that are currently attended by an active user.

Unattended device access

The quality and reliability of connections to unattended remote devices.

Mobile device access

The quality and reliability of remote connections to end-user mobile devices.

Virtual device access

The availability, quality, and reliability of remote connections to virtual machines and devices.

Multiple-display support

The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

Multiple concurrent sessions

More than one user can access the same remote device at the same time.

Remote support products help technicians and other experts assist end-users by connecting directly to the end-user device.

Camera sharing

The remote user and end user can share a live camera feed from their device during a session.

Session transfer

The remote user can transfer or share a remote session with another user to help troubleshoot or escalate an issue.

Remote Administration

Remote administration software is used to control a computer from a remote location.

File transfer

Securely exchange files with remote computer without having to use email or FTP.

Instant message

Ability for administrator to communicate via instant message with remote user.

Access to sleeping/powered-off computers

Remote access and troubleshooting of out-of-band computers.

Session record

Ability to record session for training purposes.

Annotations

Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

Third-party software integrations

Integration functionality with third-party or in-house systems.

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

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Remote eye

Overview

What is Remote eye?