Skip to main content
TrustRadius
Remote eye

Remote eye

Overview

What is Remote eye?

Remote eye, developed by Wideum, is a solution designed to enhance remote video assistance through the integration of artificial intelligence. The software is targeted at small, medium, and large companies, including technical service professionals, field service technicians, equipment manufacturers,...

Read more
Recent Reviews
TrustRadius

Leaving a review helps other professionals like you evaluate Remote Support Software

Be the first one in your network to review Remote eye, and make your voice heard!

Return to navigation

Pricing

View all pricing

Basic

$10

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is Remote eye?

Remote eye, developed by Wideum, is a solution designed to enhance remote video assistance through the integration of artificial intelligence. The software is targeted at small, medium, and large companies, including technical service professionals, field service technicians, equipment manufacturers, and industries such as automotive, mining, and oil & gas. With its range of features, Remote eye aims to facilitate collaboration and problem-solving across multiple devices, promoting productivity and efficient communication.

Multi-device: According to the vendor, Remote eye is compatible with smartphones, smart glasses, and tablets, allowing users to access the software from their preferred device for flexibility and convenience.

Live and subtitled voice translations: The vendor claims that Remote eye eliminates language barriers by providing simultaneous voice and text translation. The software supports bidirectional translation with 44 languages available in audio and subtitles, enabling seamless communication among users.

Image recognition with Artificial Intelligence: The vendor states that Remote eye utilizes AI technology to recognize and extract information from images in real-time. This includes text, digital counters, QR codes, and barcodes, providing quick and accurate data retrieval.

Text messaging with speech-to-text and multilingual translation: Remote eye offers a chat feature with automatic translation and speech-to-text transcription capabilities. According to the vendor, users can communicate through text messages that are instantly translated in real-time across multiple languages, facilitating effective communication.

Face Masking: The vendor claims that Remote eye ensures privacy and anonymity during video calls by providing face masking. This feature allows users to conceal their identities, creating a secure and confidential collaboration environment.

Point and draw live: According to the vendor, Remote eye enhances visual communication by enabling live signaling, capturing, and editing of images during video calls. Users can annotate and highlight specific areas or objects in real-time, facilitating better understanding and collaboration.

Connect with third-party experts without the need for a license: Remote eye simplifies collaboration with external partners or consultants by allowing users to invite them to video calls without requiring a login or license. According to the vendor, this feature promotes knowledge sharing and seamless collaboration with third-party experts.

Remote eye Features

  • Supported: Customizable Branding
  • Supported: Diagnostic Tools
  • Supported: File Sharing
  • Supported: Real-Time Chat
  • Supported: Remote Access/Control
  • Supported: Reporting/Analytics
  • Supported: Screen Sharing
  • Supported: Session Recording
  • Supported: Mobile Access
  • Supported: Video Conferencing
  • Supported: Live Chat
  • Supported: Multi-Channel Communication
  • Supported: Reporting & Statistics
  • Supported: Third Party Integrations
  • Supported: CRM

Remote eye Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Linux, Android, iPhone, iPad
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

Sorry, no reviews are available for this product yet

Return to navigation