REVE Chat is the best Livechat platform
Use Cases and Deployment Scope
REVE chat is great platform for AI chatbot support. I use it in my office for omni channel support. I use it to manage the WhatsApp, Telegram, Viber and Messenger account chats. Bot building for live chats has never been easy before using REVE Chat. I didn't even require coding knowledge to build chatbot.
Pros
- FAQ Builder is the best feature. It helped me in replying to common customer queries.
- If the bot is not able to solve the customer's problem then it can be switched to live chat support. It makes my work easy.
- Support of omni channel is the best. I am able to dandle different social media accounts at one platform.
Cons
- There's nothing that can be improved in my opinion.
- Every feature works well in REVE Chat and works without any difficulty.
- It's user interface is easy to use.
Likelihood to Recommend
The REVE Chat always help me in taking care of the report and analytics. The report of visitor analytics can be viewed on hourly, daily, weekly, monthly and yearly format. This makes my work easy at my office. In the chat history option I was able to download the conversation of my clients which helped me maintaining the archive section.
