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Sabre Red Workspace Reviews and Ratings

Rating: 10 out of 10
Score
10 out of 10

Community insights

TrustRadius Insights for Sabre Red Workspace are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Interface: Reviewers have consistently praised the efficient keystroke-based interface of Sabre Red Workspace, allowing them to quickly navigate and perform tasks. Several users have expressed satisfaction with the system's ability to streamline their workflow and enhance productivity.

Real-time Information: Many reviewers appreciate Sabre Red Workspace's real-time functionality, which provides up-to-date pricing and availability information. This feature has been described as advantageous for travel agents in finding the best fares for their clients. Users value being able to access current data at their fingertips.

Red Apps Suite: The suite of Red Apps offered by Sabre Red Workspace has received positive feedback from multiple reviewers. These customizable apps simplify workflows and cover various categories, including some that are available at no extra charge. Users find these apps valuable in enhancing their efficiency and optimizing their work processes.

Reviews

5 Reviews

Work with Cutting Edge Technology.

Rating: 10 out of 10

Use Cases and Deployment Scope

It's a great application for accessing and working on airlines' inventory to make and work on reservations. If at all we get stuck on any reservation. We have 24 hours support from Sabre Red Workspace Helpdesk. Right from making reservations, finding best fares and working on changes is super smooth and error free with Sabre Red Workspace.

Pros

  • Find best fares
  • Work Trust fully
  • Best in class command system

Cons

  • New Version of Sabre Red Workspace is comparatively Faster hopefully it will be faster with time
  • It would have more colours
  • More of click based commands

Likelihood to Recommend

I have worked on Several Cases where in scope of errors resulting in Sabre Red Workspace is way more user friendly as compared to competitor applications like Amadeus. I.e. just hit Amadeus once mistakenly and it deletes the name. No such scope of command error in Sabre Red Workspace.

RS
Randeep Singh
Sr Associate in Customer Service at WNS Global Services (10,001+ employees)
Vetted Review
Sabre Red Workspace
8 years of experience
View profile

Extremely helpful application for organizing travel.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

With Sabre Red, I can view all of the flight schedules in a single location and quickly locate the most affordable ticket options. When booking a hotel, the process is quick and easy, and all of the necessary information is located in a single location. Availability and pricing are accurate because they are updated in real time. According to the airlines, their user interface system is able to hold flight seats for longer periods of time than other systems, which is beneficial.

Pros

  • The Sabre Red Workspace is always being updated so that it can keep up with the latest developments in technology. For instance, it is now downloadable on agents' iPads, allowing them the flexibility to perform their jobs from virtually any location. I can quickly determine the availability of hotels and flights with the assistance of Sabre Red.
  • Since Sabre is based on keystrokes, making entries in it is very quick.
  • Provides a collection of applications known as Red Apps, which is organized into a variety of helpful categories and can be used to personalize your experience.

Cons

  • The transition from Sabre Stars to Sabre Profiles, which was required of all agents, was a challenging one for seasoned professionals.
  • There is no guarantee that a hotel room will be available.
  • The program does not include all of the service providers that are available across the world.

Likelihood to Recommend

If you want to keep all of your choices in the same location, this is an excellent choice to make.Sabre is an excellent choice for serious travel agents who are prepared to devote a substantial amount of time to learning and becoming proficient with a booking platform. It provides agents with excellent functions such as the ability to find flight availability and pricing in real time, the capacity to hold flights for up to 72 hours, and the capability to book with a secure and well-known system. The primary issue is that it is geared toward the needs of agents; as a result, it is EXTREMELY challenging for a new user to pick up and become proficient with Sabre.

VU
Verified User
Director in Marketing (10,001+ employees)
Vetted Review
Sabre Red Workspace
1 year of experience

Overall Experience with Sabre Red Workspace

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Sabre Red Workspace is a software used by the travel agents inside the entity. This allows each agent to search and book flights with real-time availability and to find the best matching price for all kinds of purposes such as leisure or business travel reservations. It helps to make fast research or analysis when finding the lowest price for a date set of a flight and to securely assure the bookings.

Pros

  • Constantly growing and updating
  • Comprehensive, easy to understand for the users
  • Useful

Cons

  • Not a good support system

Likelihood to Recommend

When looking for travel reservations such us hotels, flights or trips in general is very useful. In the end, for travelling purposes either for leisure or business

VU
Verified User
Advisor in Finance and Accounting (1001-5000 employees)
Vetted Review
Sabre Red Workspace
2 years of experience

Whether your volume is high or low, Sabre Red Workspace is a sensible, flexible solution for your corporate travel department's needs.

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Sabre Red Workspace is the sole global distribution system that our organization uses to book all business travel reservations. While our corporate travel department uses it to book flights for attendees of larger groups and meetings, Sabre Red Workspace is also configured to our company's SAP Concur Travel and Expense account, an integration which allows all employees to book their own transient reservations online.

Pros

  • Sabre Red Workspace is constantly evolving to keep up with technology trends. For example, it is now available for agents to download on their iPads so that they can work from anywhere.
  • Sabre Red Workspace offers a suite called Red Apps which has many categories of useful apps that can customize your experience (some at no extra charge) and help simplify workflows.
  • Sabre Red Workspace provides a comprehensive library of every format or command that an agent could ever need to do his or her job.

Cons

  • Having to look up government hotel rates separately via Government Suite instead of seeing them listed with common availability result lists is not ideal.
  • The mandatory migration from Sabre Stars to Sabre Profiles was a difficult adjustment for seasoned agents like myself to get used to. Working with Stars was so much easier.

Likelihood to Recommend

If your company has corporate discounts with preferred airlines and hotel chains, Sabre Red Workspace makes it really simple to manage those programs using snap codes and HIC tables and ensure that the appropriate savings are automatically applied to all applicable reservations.

VU
Verified User
Administrator in Corporate (10,001+ employees)
Vetted Review
Sabre Red Workspace
14 years of experience

Large learning curve, but with large rewards

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Sabre Red Workspace is being used by each individual travel agent within the company. We have about five agents within the company and each have the software. It allows each agent to search and book flights with real-time availability and pricing. It allows for quick searches, finding the lowest pricing for a date set for a flight, and for secure bookings.

Pros

  • Sabre is a classic system with no shiny, flashy interruptions or things made to confuse. It is very straightforward.
  • Sabre is keystroke based, so it is quick to make entries and search for flights.
  • Sabre works in real-time, allowing for current pricing and availability.
  • Sabre allows the ability to hold flights for a travel agent longer than what an average person searching for flights can.

Cons

  • Sabre does not have a well-working support system. Most calls require you to pay Sabre just for assistance within the system.
  • Sabre has a very large learning curve. It is very specific to itself - it is unlike other software and requires memorizing a lot of keystrokes.
  • Sabre is all in code and text-speak, so it is often difficult to understand.

Likelihood to Recommend

Sabre is great for serious travel agents who are willing to invest a significant amount of time into learning and mastering a system. It has excellent functions for an agent, such as the ability to find flight availability and pricing in real time, to be able to hold flights for up to 72 hours and to book with a secure, known system. The problem really comes with how agent-focused it is - it is VERY hard for a new user to learn and master Sabre and hard to read if you are not used to code.

JD
Jennifer Dryer
Travel Agent in Sales at Concord Travel Houston (1-10 employees)
Vetted Review
Sabre Red Workspace
1 year of experience
View profile