Agentforce Consumer Goods

Used to keep track of customer profiles. It helps keep a record of when previous people spoke to the person so when you arr working on an issue you can see the troubleshooting someone has already done.

AutoEntry by Sage

Webex App, Sage Accounting, Sortly

We use it for our CRM operations; it has been instrumental in helping us consolidate our customer information in a single location—simply and in an organized manner—thereby assisting our support team and other departments with their day-to-day tasks, as well as facilitating and expediting communication with our customers. Currently, we utilize it across our Marketing and Customer Service teams.

Usamos na parte de CRM, ele tem nos ajudado muito a obter as informações de nossos clientes em um único local de forma simples e organizada, ajudando nosso time de atendimento e outros departamentos nas demandas do dia a dia, facilitando a agilizando o contato com nosso cliente. Hoje usamos com os times de Marketing a Atendimento ao Cliente.

Genesys Cloud CX, Sinch, Twilio SendGrid

We use it to find more prospects, close deals, and increase customer relationship. It helps us tie our marketing and sales teams to share a single customer view. As a company using Salesforce we have better workflows with efficient client management.

HubSpot CRM and Zoho CRM

HubSpot CRM, Zoho CRM