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Sana Commerce Cloud Reviews and Ratings

Rating: 7.7 out of 10
Score
7.7 out of 10

Community insights

TrustRadius Insights for Sana Commerce Cloud are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Flexible and Fast-Performing Platform: Users find Sana Commerce Cloud to be a flexible and fast-performing platform that is easy to integrate with ERP systems. Some users appreciate the quick integration and centralized database, which makes it easy to access and manage. Others value the cloud-based nature of Sana Commerce Cloud, as it allows for easy access and quick setup without the need for IT expertise.

User-Friendly Backend: The platform's user-friendly backend is highlighted by users, who mention that even non-tech individuals can easily navigate and use it. This ease of use gives users full control over their website's content without relying on a developer, reducing costs and providing flexibility to update and improve the overall website experience.

Seamless Integration with ERP Systems: The seamless integration between Sana Commerce Cloud and ERP systems is praised by users. They mention that orders placed through the platform are directly visible in the ERP, streamlining processes and providing a central solution for managing data. Some users specifically mentioned positive experiences with integrations such as Business Central 365, SAP Business One, Dynamics AX, and NAV.

Reviews

1 Review

B2B features and flexible customization

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Sana Commerce is one of the best B2B platforms. Its widgets and modules allow you to customize business workflows for your clients to receive an official quote before placing the order, so they can run their internal process and without any of your employees' time invested.

The good: flexible and customized solutions, B2B features, and easy-to-learn admin.

The bad: the service is not that flexible and pretty expensive if you want to revert any of the customizations made before.

Pros

  • Quote Workflow--pretty simple and easy to understand and implement
  • Easy-to-learn admin tools
  • Very flexible/customizable initial configuration

Cons

  • The service could be much better. It's expensive and hard to monitor because they only check cases twice a week (if you don't have a pre-plan).
  • The language and different time schedules have been an issue for tech problems. They're in Holland and Ukraine and we're in Mexico, and is really hard to find developers who know the platform to hire as an extra resource.
  • You can't import SKUS to populate a landing page programmatically.

Likelihood to Recommend

Its suited more for B2B-focused or mid-size companies that want to have a more robust platform for their eCommerce and don't want to invest that much (like the case of Magento and other big names).

If you want to make constant UX and design enhancements and tests, you'll have a couple of headaches. It's not that bad but; you wont be able to do it all without customizing and spending good money on it.