SAP Cloud ERP (SAP S/4HANA Cloud)

Score8.7 out of 10

2,191 Reviews and Ratings

What is SAP Cloud ERP (SAP S/4HANA Cloud)?

SAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as business needs evolve. With included implementation tools and preconfigured processes, SAP Cloud ERP helps organizations to go live quickly and confidently while supporting ongoing growth and innovation.

Categories & Use Cases

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Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.

Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.

Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.

Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.

Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.

Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.

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Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.

Credit card processing
The software facilitates credit card processing.
Category average: 7.5
Billing Management
Access role-based billing work area, perform discrete and recurring billing
Category average: 8
Control Efficiency Assessments
Assess control effectiveness on criteria such as geography, business unit, compliance requirements, etc
Category average: 7.2

Trade and Customs Management
Manage duties, tax rates, customs documents, and other data required for products shipped in and to specified countries
Category average: 7
Budgetary Control & Encumbrance Accounting
Control spending at any budget level or time interval
Category average: 7.2
Forecasting
Statistically forecast based on historical patterns and sales input, monitor accuracy and estimate new demand
Category average: 7.3

Most Frequent Users

Top 3 company sizes using SAP Cloud ERP (SAP S/4HANA Cloud).

Based on HG Insights installation data

View all Reviews

#1 most frequent

Small Businesses

27.5%

434 installations of 1,576

“Integration with 3rd party applications”
— Technical consultant, ArchiveHub (Small Businesses)

#2 most frequent

Mid-sized Companies

22.0%

347 installations of 1,576

“Don't yet as it was hard to implement Joule and didn't realise we needed to active additional areas”
— CFO, Mayfairs Corporate Investments (Mid-sized Companies)

#3 most frequent

Enterprises

32.7%

516 installations of 1,576

“The main business problems are the budget and cost reviews and control. Our main use cases are in finance, project, and procurement.”
— SAP Cloud ERP Lead, Rio2 Limited (Enterprises)

Pros

Robust system integration and data management capabilities
Intuitive user interface and experience via Fiori apps
Strong reporting and analytics for real-time insights

Cons

Difficulties integrating with both SAP and non-SAP applications
Complex user interface and steep learning curve
High cost and licensing complexity

Ashish Katyayan

CEO in Corporate at KATBOTZ LLC (11-50 employees)

Use Cases and Deployment Scope

I am a consultant for SAP and run my organization, KATBOTZ LLC.

Pros

FICO
Supply chain management and integration to FICO.
Trusted Analytics.

Cons

AI
Machine learning
Middleware

Return on Investment

Robust and trustworthy system.

Usability

Alternatives Considered

Zoho Books

Other Software Used

Zoho Books

Satyam Itadkar

Senior Project Manager in Information Technology at Origin Logistics Pvt. Ltd. (51-200 employees)

Use Cases and Deployment Scope

We are using SAP Cloud ERP to streamline financial operations & core HR functions, optimize inventory management & procurement process, and manage compliance. It offered us an intelligent automation that helped us automate repetitive, routine tasks and use machine learning for predictive analysis. It helped us reduce the high upfront capital expenditure required to purchase servers, storage, and networking equipment for an on-premises setup.

Pros

It helps you streamline financial operations and core HR functions, optimize inventory management & procurement process.
It helps you reduce high upfront capital expenditure required for on-premise setup.
Its intelligent automation helps you automate repetitive, routine tasks and use machine learning for predictive analysis.

Cons

Requires specialized expertise for smooth implementation.
Proper training needs to be given to new users.

Return on Investment

It boost our productivity by automating repetitive, routine tasks.
It provide us accurate forecasting with its AI and machine learning capabilities.
It helped us streamline financial operations & core HR functions, optimize inventory management & procurement process.

Usability

Alternatives Considered

Microsoft Dynamics GP

Other Software Used

Cisco Duo, TeamViewer, Cisco AnyConnect

Sundaram Iyer

IT Head in Information Technology at Origin Logistics Private Limited (51-200 employees)

Use Cases and Deployment Scope

We use SAP Cloud ERP to streamline and automate business processes, including supply chain, procurement, and finance. Along with faster data processing, it offered modern technologies such as built-in AI, machine learning, and real-time data analytics. With its multi-currency and multi-language support, we can handle international operations smoothly.

Pros

t comes with built-in AI agent which reduces manual work by automating repetitive processes and provides faster insights
It offers speedier data processing along with real-time data analytics
You can choose suitable subscription plan as per business requirement and save money

Cons

Limited customization.
Costly than other solutions.

Return on Investment

Its joule agent helped us reduce manual work by automating repetitive processes.
With SAP Cloud ERP we able to handle international operations seamlessly.
It helped us save big upfront cost required for on-premise setup.

Usability

Alternatives Considered

Microsoft Dynamics GP

Other Software Used

Cisco AnyConnect, TeamViewer, SAP HANA Cloud

yash sharma

Data Engineer in Engineering at akzonobel (10,001+ employees)

Use Cases and Deployment Scope

I have been using this SAP Cloud ERP (SAP S/4HANA Cloud) software for supply chain, manufacturing and procurement based requirements in the company I work with. This ERP solution proves to be very beneficial for such requirements and having the cloud based support really makes it interactive and easy to accommodate multiple users and stakeholder across regions. It has greatly reduced the heavy operational overhead and provide a one stop solution for all the manufacturing inventory and supply chain needs.

Pros

the ACDOCA helps close monthly accounts and ledgers really well and provides a centralised platform to do that
the MATDOC helps process large volume of records and maintain inventory levels
unified operational process across different regions

Cons

connectivity with AI platforms like copilot

Return on Investment

average 155% Return on Investment over a three-year period
significant reduction if total cost of ownership removing local server maintenance and custom code drag

Usability

Other Software Used

Azure Databricks, Microsoft Power BI, Azure Blob Storage, with Azure Data Lake Storage

Tom Zhao

IT Systems Analyst in Information Technology at Imperial Irrigation District (1001-5000 employees)

Use Cases and Deployment Scope

We are an utility company, serving electricity and irrigation in California. We use IS-U, LO/Plant Maintenance, LO/Material Managerment, LO/Project Systme and LO/Sales and Distribution; also we extend SAP with IS-U module. Moving forward to S4/HANA is quite challenge for us, considering cloud versus on-premise option. We do have finance management on S4/HANA and HCM activated.

Pros

Plant maintenance for long-term asset management
Finance module for adapting the new tax rules and finance principles
IS-U module for managing meters and field operations assets.

Cons

Logistics
SAP development
Data analysis for long-term transactions

Return on Investment

Maintenance effort
Security
Useability

Usability

NetSuite ERP

Microsoft Dynamics 365

Workday Financial Management

Oracle Fusion Cloud ERP

SAP Cloud ERP (SAP S/4HANA Cloud)

What is SAP Cloud ERP (SAP S/4HANA Cloud)?

Categories & Use Cases

Media