Attachments to quotes
PDFs, contracts, videos, etc can be attached to quotes and/or proposals.
Cat avg: 8.9
Top Performing Features
Quote sharing/sending
Salespeople can share quotes and quote details with customers, via email, a customer portal, a personalized URL, or some other means.
Cat avg: 8.9
Order capturing
Allows the capture of orders of complex services and across multiple customer interaction channels such as - direct sales, contact center, point-of-sales, resellers, and customer self-service.
Cat avg: 8.9
Price adjustment
Sales users can adjust or override prices, based on coupons, discounts, markups, etc.
Cat avg: 8.8
Worst Performing Features
Guided selling/Sales portal
Provides salespeople with tips, recommendations, or question sequences to help with product configuration and quoting, and/or to assist with cross-sell and upsell.
Cat avg: 8.5
Pricing rules
Determines price based on rules and hierarchies. Rules may consider customer demographics, availability, and/or product configuration.
Cat avg: 8.5
CPQ reporting & analytics
Users can report on and analyze CPQ processes. Metrics may include quoting cycle time, proposal acceptance rates, revenue, etc.
Cat avg: 7.6
SAP CPQ Features from Reviews
CPQ
Features related to configuring and pricing products and delivering quotes to customers.
8.4-3%
Quote sharing/sending
Salespeople can share quotes and quote details with customers, via email, a customer portal, a personalized URL, or some other means.
Category average: 8.9
Product configuration
Allows users to configure products and services by selecting bundles, constraints, options, preferences, etc.
Category average: 9.2
Configuration options
Supports a robust, comprehensive level of detail around configuration options, including product features, services, quantity, etc. Options take into account availability and compatibility of selections.
Category average: 9.1
Pricing rules
Determines price based on rules and hierarchies. Rules may consider customer demographics, availability, and/or product configuration.
Category average: 8.5
Price adjustment
Sales users can adjust or override prices, based on coupons, discounts, markups, etc.
Category average: 8.8
Purchase history and open contracts
Provides information about a customer’s previous purchases and current purchase/service agreements, which may factor into new sales or need to be modified to account for new sales.
Category average: 8.7
Guided selling/Sales portal
Provides salespeople with tips, recommendations, or question sequences to help with product configuration and quoting, and/or to assist with cross-sell and upsell.
Category average: 8.5
CPQ reporting & analytics
Users can report on and analyze CPQ processes. Metrics may include quoting cycle time, proposal acceptance rates, revenue, etc.
Category average: 7.6
CPQ-CRM integration
Integrates to the company’s CRM to update the customer record.
Category average: 8.9
Attachments to quotes
PDFs, contracts, videos, etc can be attached to quotes and/or proposals.
Category average: 8.9
Order capturing
Allows the capture of orders of complex services and across multiple customer interaction channels such as - direct sales, contact center, point-of-sales, resellers, and customer self-service.
Category average: 8.9
SAP CPQ Features from the Vendor
Additional Features
Vendor-contributedMulti-tier pricing - multiple layers of pricing to support custom price books for different selling channels, customer-specific pricing, or even to support different geographies.
Reporting & analytics - make business decisions based on average selling price, average quoted price, and pricing behaviors of our sales team.
Integration - CPQ integrates with your CRM, ERP and any other business critical application.