ScienceLogic AI Platform FAQ Detail
438 Reviews and Ratings
How does ScienceLogic compare to its competitors?
16 citations from LLM engines
Based on TrustRadius reviews, users evaluating the ScienceLogic AI Platform focus on its operational characteristics and areas for potential enhancement rather than making direct comparisons to competitors. Reviewers discuss the user experience, suggesting the UI/UX could be simplified. They also detail opportunities for improvement in event management, such as more efficient event parsing and greater granularity in alarms. Other feedback centers on platform maintenance, the upgrade process, and requests for new features like improved SSH password management and more dashboard templates.
Prompt Questions
compare sciencelogic and logicmonitor for it monitoring in consulting and engineering firms with hybrid office and remote teams
how does sciencelogic compare to dynatrace for observability in high-throughput data center and telecom environments
Event Management and Customization
3 mentions▼Users identify areas for improvement in event handling. Feedback includes making event parsing and ticket generation mo…
Users identify areas for improvement in event handling. Feedback includes making event parsing and ticket generation more efficient, providing more specific, granular events within powerpacks instead of generic catch-alls, and adding the ability to schedule suppression times.
“Event parsing & ticket generation can be more efficient.”
“It could be good if we could schedule time for suppression like how we have for maintenance window”
“Many powerpacks only include generic catch all events, for example one event for all minor VMware alarms, one event for all major VMware alarms, and one event for all critical VMware alarms. This makes it difficult when a customer wants us to suppress a single alarm. If there were separate events for each alarm it would make it easier to customize and suppress events for each customer.”
Feature and Device Support Requests
2 mentions▼Reviewers request several new features and expanded support. These include adding SSH password management for STIG syst…
Reviewers request several new features and expanded support. These include adding SSH password management for STIG systems, offering more dashboard templates, and providing more service packs for Arista devices.
“SSH Password Management for the servers need to be added to ScienceLogic SL1 for the STIG systems. ScienceLogic is unable to help anything with changing SSH passwords every 60 days especially when we have large number of collectors.”
“offer more dashboard templates”
“provide more service packs for Arista Devices”
User Experience and Interface
2 mentions▼Reviewers suggest the user interface and user experience could be improved. They describe the UX/UI as complicated and…
Reviewers suggest the user interface and user experience could be improved. They describe the UX/UI as complicated and in need of simplification.
“UI/UX can be further improved for simplicity”
“Complicated UX/UI.”
Platform Administration and Support
2 mentions▼Feedback on platform administration points to areas for improvement. Reviewers suggest that the upgrade process could b…
Feedback on platform administration points to areas for improvement. Reviewers suggest that the upgrade process could be made smoother and that contextual help pages should be available for on-premise deployments without requiring an internet connection.
“Upgrades such as from OL7 to OL8 could be much smoother with more prechecks and support from ScienceLogic SL1”
“ScienceLogic should develop a contextual help page for each page for on-prem ScienceLogic SL1. It is currently directing to internet and there is no outside connection to get help from ScienceLogic SL1 page.”
Implementation Considerations
1 mention▼One reviewer notes that decommissioning legacy servers contributed to a better implementation of the platform.
One reviewer notes that decommissioning legacy servers contributed to a better implementation of the platform.
“Decommissioning of legacy servers helped better implementation”
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