ScienceLogic SL1 Reviews

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Score 8.0 out of 101

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Reviews (1-25 of 96)

John &quot;Frotz&quot; Fa'atuai profile photo
Score 10 out of 10
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ScienceLogic brings significant abilities to the table (and on their roadmap) which enable critical business operations (such as maintaining health and availability) to track against our ServiceNow (CMDB) data and our ScienceLogic (IT Infrastructure Monitoring) deployment. We have replaced our legacy / homegrown system with ScienceLogic to enable our on-prem, private cloud and multi-cloud deployments (sometimes using all three) the ability to ensure health and availability.

We are looking to move to ScienceLogic's AIOps and data lakes to further simplify the transformation of our event-storms to meaningful business information.
  • Deep monitoring across infrastructure components and with 8.12 across application layers
  • Device discovery which builds infrastructure components
  • ServiceNow Integration for CMDB driven device discovery as well as event-to-incident integration and automation
  • Runbook Automation controlling notification as well as leading to remediation capabilities
  • Event richness enabling detection of leading events which occur prior to a failure
  • 12 introduces #multitenancy support which enables Enterprise with many Organizations to share (read-only) properties and performance data across Organizations without compromising credentials with inappropriate access. This is the first release of this feature and we are only now evaluating the well-communicated delivery against our requirements. This has been communicated as only being applicable via the new UI.
  • Monitor thyself. We have found data gappiness issues which stem from incomprehensible / non-actionable system messages. The system is unable to communicate SIGTERM when used as a timeout (implying capacity issues) and SIGTERM when actually used as a fault (implying something non-actionable). The advisory services team is going to help, but this needs to be productized and shipped rather than be made available by customer success manager engagement. Things that SHOULD have results but do not should throw a under-collected event by the type of collection which is under reported. This should have a dynamic part of the event giving specific numbers not bland / generic statements that have to be interpreted. The platform team should immediately recognize the fault because the numbers are relevant. These events should be actionable, either referencing KB articles or some other specific remediation plan.
  • Data collector load v. capacity planning in both a vertical (cpu, memory, disk) and horizontal (more collectors). The data collector specs are very stale. 4x24G is recommended for 1000 devices but customers frequently view that as individual devices, not the DCM trees found during discovery. Those tend to be my expect N (<= 1000) devices + M (which are barely understood records and which are typically treated as zero, when in fact these devices are what blow through the assumed 4x24G capacity spec). Need a horizontal-infra-scaling event as well as a vertical-capacity-limit event to be thrown when more collectors are needed.
  • Actionable events. My end users barely understand the events. Referencing a KB article by URL might help users and admins in remediation. If you already understand the events they are obvious. If you don't, such as timeouts, having an article which helps people identify standard remediation steps will help close outages faster. Most events are contextual. Pointing users at that context will help.
Regardless of the product or solution, all monitoring systems encourage coding. ScienceLogic enables those coding skills to be leveraged across an ever growing list of technologies if one codes inside the Science Logic platform. Coding monitoring solutions outside of the ScienceLogic platform will tend to collect more technical debt and decay faster than it otherwise would if the code is embedded inside the ScienceLogic platform. For large, enterprise use cases, ScienceLogic (alone) is not as appropriate (6-digit volumes). Here, their integration with ServiceNow turns that gap into a benefit.
Read John "Frotz" Fa'atuai's full review
Britton Starr profile photo
Score 8 out of 10
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Sciencelogic, and specifically EM7, is used by our company for enterprise network monitoring. It has been used as one of two primary alerting and monitoring systems. It solves two very specific needs in our organization. In particular, this product is valued for its configurability and customization, that allows it to accurately monitor external databases. This has allowed us high-quality monitoring of a key performance metric that we had struggled to monitor under other systems. It also allows for very fine granularity of graphical data, and high levels of customization for the "output" graphs, that make at a glance presentation of business-critical data possible.
  • Graphing - Sciencelogic has highly configurable, high-quality graphs that make the display of mission-critical data very effective.
  • Customization - With a few exceptions, nearly everything in the system can be changed, modified, added or deleted to create your ideal monitoring environment.
  • "Power Packs" - The built-in packages provide a good level of out of the box functionality.
  • Updates can be problematic. The system has been very stable for us over the years we've used it. With the notable exception of upgrades. It seems like every other one has caused an issue where I neede to call support.
  • Ease of use. This software is not exactly user friendly in terms of the interface. Can be hard to navigate to desired feature/option. Powerful, but has definite room for improvement
  • Slow update cycle with requested feature sets. The company makes beneficial upgrades, but pacing can be problematic in regards to a particular need. Bugs can be slow to fix as well.
Sciencelogic has an excellent monitoring platform if you are willing to put the hours into spinning it up and customizing it to suit your environment. It is a very powerful tool, but know that for every shiny dashboard you produce (and they are probably amongst the best on the market without question) a lot of backend work has been done to produce it. It isn't the most user-friendly interface, but a technically savvy engineer will be able to use it to make a borderline irreplaceable asset for your organization.
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David Louks profile photo
Score 3 out of 10
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Used to monitor servers, network, and application. It is mainly used by IT only. Application monitoring proved to be difficult, so most of that has been written in-house or leverages other monitoring tools and events are sent to ScienceLogic.
  • The platform has been relatively stable. As far as I know no outages outside of upgrades.
  • The platform has good out of the box support for common enterprise platforms like VMWare and Pure Storage.
  • It provides a nice event viewer for a single page displaying all events happening in your environment.
  • The point in time nature of the data points can be misleading. The data would be more valuable in some cases if the 5 minute polling interval was an average value of the previous 5 minutes, not point in time when the collection happens.
  • Container and Kubernetes monitoring is poor. Granted we are a few months behind of upgrades, so haven't been able to try out the latest versions.
  • Snippet development within the platform is terrible. There really needs to be a way to source snippets from Git repositories, so code can be versioned and tested outside of the platform.
  • Testing snippets outside of the platform can be challenging. We would really like to have some mock test framework we could pull into our testing suite so unit testing complex snippets is easier.
This product may be well suited for a telco or large company where they simply use exiting power packs. Developing your own power packs for custom application monitoring is not an enjoyable developer experience.
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Aditya Dev profile photo
Score 10 out of 10
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It is being used across the whole organization for monitoring the network devices availability and performance. It is used to monitor the devices on various parameters and get the case logged automatically in case of some issue for the appropriate team to look into and get it fixed before the impact becomes huge. From packet drops on interfaces to availability of the device all are being very well taken care by the ScienceLogic.
  • Monitor the large set of network devices very well.
  • Gives a detailed analysis of system performance in terms of graphs which makes it easy to read and understand.
  • Nice GUI to facilitate all the required options in the front without missing the deep dive options in case if someone wants to look into details.
  • Placement of the options are in such a way that it is very convenient for the engineers to look into the information they are seeking.
  • Taking the auto backup of the devices will be one feature I would like to see in it.
  • Running the script on the devices feature will be very useful.
  • Firing the command on set of devices will be an added advantage.
ScienceLogic is highly recommended if someone wants to monitor the device availability and its performance. Device CPU and packet drops are something which impacts the network a lot, ScienceLogic can handle it very well giving us an understanding that at what time a certain thing happens and up to what extent. It can be also used to intelligently log the case for the appropriate team to look into the issue in case the threshold increases.
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Jeremy Evans profile photo
July 17, 2019

Outdated and Clunky

Score 1 out of 10
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We currently use ScienceLogic in our NOC. We use it to monitor customer devices. We also use it as a ticket system.
  • Collecting information through SNMP from the managed devices and reporting it back to the DB server.
  • There are some really detailed hooks and runbook actions that can be configured to do a lot of different things.
  • Their entire interface needs a drastic overhaul. Feels like software from the early 90s.
  • The entire system could use a complete tear down and rebuild. Its extremely clunky and very difficult to use.
  • Their ticket system needs to be torn down and rebuilt from scratch. Extremely difficult to use, no time tracking, outdated interface, etc.
It is well suited for monitoring of network devices, but you can get a free product that does the same or better than ScienceLogic. The price of ScienceLogic would rule it out for me in the future. This software is drastically overpriced for the outdated system.
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Mohit Gulati profile photo
June 19, 2019

ScienceLogic Review

Score 8 out of 10
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ScienceLogic has been recommended by my organization for our various customers to monitor their heterogeneous IT infrastructure environments, with visibility into the business mapping.
  • Monitoring of a heterogeneous environment.
  • Discovery and service mapping.
  • Event correlation.
  • Event automation functionality could be built within ScienceLogic.
  • Dashboard GUI.
  • License Structure.
It is well suited where the infrastructure is scattered on-premise, as well as a hybrid cloud environment. It's less appropriate for a smaller environment, due to the cost.
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Krishna Koilada profile photo
Score 8 out of 10
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It is used to monitor all infrastructure services and applications for both hosted and managed services.
  • Easy integration
  • Enterprise scalability
  • Flexible
  • User interface
  • Reports
  • Open source software app support
It is well suited for centralized monitoring and is easy to integrate with ServiceNow.
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Matthew Ayres profile photo
June 20, 2019

My thoughts

Score 5 out of 10
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It is being used as a network monitoring system and a ticketing system. It has a setting that will make events and the events can then be aligned with a ticket. Great network monitoring tool!
  • Alerts
  • Events
  • Sends emails
  • Alerts need to be self-correcting: when writing them I should not have a rule that says when the condition clears then we clear the alert.
  • If an alert is aligned with a ticket when the alert clears the ticket should be able to change category example for root cause analysis.
I would be reluctant because it seems a little bloated; some canned views would be nice. Example: If I install the VMWARE power pack can I have a vm dashboard view? CISO dashboard view, server dashboard view extra built in, now you have to make custom dashboards.

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Score 7 out of 10
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We are using ScienceLogic to tie events to our ticketing system. ScienceLogic allows us to set the priority of a specific issue that we then route to our ticketing system. If the priority is set high enough, we page the appropriate party to engage and work towards a resolution. If the issue resolves itself, the ticket will automatically close, but we still have a record of a potential issue that came up.
  • ScienceLogic is very granular in how items are monitored.
  • Powerpacks make it easy to monitor various systems with events predefined.
  • ScienceLogic is a very flexible platform.
  • The "legacy" interface is very confusing.
  • The granularity of the platform comes with a whirlwind of tinkering under the hood to make the system perform properly.
  • The very steep learning curve to get basic monitoring setup. However, once over this, the rest of the platform becomes easy to set up and maintain.
Basic server monitoring is an easy win for the platform. Powerpacks make it easy to monitor different platforms with events predefined and included. However, the system does not do well with near real-time polling. For instance, if you were monitoring uplinks on switches, you'd be best to poll at 5 minutes or more. The system would struggle if you try to monitor every minute.
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Score 6 out of 10
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Data Center Infrastructure including network, storage, hardware, server, applications.
  • Out of box monitoring capabilities
  • Ease of implementation of out-of-box monitoring capabilities
  • Limited ability/cumbersome to customize in general
  • Limited ability to customize main Event panel
  • Limited ability/cumbersome to customize Alert/Event correlation
  • Reports and graphs somewhat lacking in features and ability to control or customize
  • Product is generally buggy/new releases/patches introduce new bugs or reintroduce old bugs
  • Technical support and professional services are fair (on a scale of about 1-5)
  • Upgrading to a major release is a nightmare
Generally well suited for small to medium size Infrastructures and is generally scalable. Not well suited for environments where customization is required or desired.
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Score 8 out of 10
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The software is being used by the entire organization. We use it to monitor internal and customer hardware. We have nine different data centers, so it provides a bird's-eye view of the status of the devices on our network. Additionally, it allows us to detect a problem before it's a bigger problem
  • The GUI is intuitive which is very important. If the navigation is too complicated, then efficiency and the overall experience is jeopardized.
  • It provides an excellent dashboard feature. This allows us to zoom in on specific devices for reference, insights, or monitoring.
  • It allows us to scale at our own pace by simply adding on power packs.
  • We have over 34,000 devices in our system. So, sometimes running reports can be clunky or hit or miss.
  • SNMP doesn't always classify discovered devices correctly.
  • An export report to excel on the live events page would be nice.
If you have a large network like ours, spanned across different data centers and locations, then this product does really well in terms of monitoring and providing useful information and statuses. on the opposite end of that stick, having a lot of devices can sometimes mean clunky reporting. This is why we ended up writing our own reporting tools. With that being said, this system does offer that flexibility!
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Score 2 out of 10
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We use ScienceLogic as our ticketing system and to monitor devices in our customers' networks.
  • Monitors devices
  • Looks and feels like something from the early 90s. They promised an updated, sleeker system with better functions since version 8.0 and that was almost 2 years ago.
  • Emailing from ticketing system doesn't work and never really has. And from what sales guys have said they don't even use it internally.
  • With every update or version, the system seems to lose more function or it becomes something you have to pay for.
  • Bulk edit halfway works, but not for anything that is useful.
It's cheap, and if you're broke, it will do. But I would recommend SolarWinds or GFIMax before ScienceLogic.
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Score 8 out of 10
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It is used to centralize monitoring and alerting of all customers that the company supports. It allows us to monitor all devices/applications/systems and route all alerts into a single pane of glass for NOC analyst to monitor. It also integrates with the ticket system to allow ticket creation from within ScienceLogic.
  • The system is highly customizable and scalable.
  • The system has a vast number of add-ons modules called PowerPacks which can be installed to enhance monitoring of a proprietary device/system/application.
  • It has a relatively low barrier to entry as the front end administration is very logical and intuitive. Does not require a lot of training.
  • Very good customer support.
  • The platform could be more efficient in terms of system requirements. Compared to other products, it can be relatively resource-hungry and require a lot of CPU/Memory to run.
  • Reporting feature is somewhat weak and not customizable. While ScienceLogic can gather a vast amount of info, it is not necessarily easy to export/report on them.
  • There is no built-in tool to allow mass updates of devices. For example, it would be nice to be able to upload a CSV and update a large number of devices and their attributes such as name, function, location, etc... While this feature could be built, it is a customized solution and would need to be a built-in feature. A customized solution can be sensitive to upgrades and version changes.
If you have a large number of customers/locations and they employ vastly different types of technologies that all are required to be monitored by the same team, then ScienceLogic is a very good tool to do it all in one place. Due to its platform, it also scales extremely well and has a lot of features to allow mass management of devices using automation and templates.
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Score 8 out of 10
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As we are a large company we have many different requirements and due to the way ScienceLogic works we are having to spend a lot of time creating standards and disabling some features from the product that may impact on our customer's requirements. Regarding tool the specifically, it seems to be a very powerful tool but as the famous phrase from Spiderman says, with great power comes great responsibilities. The level of knowledge from the maintainers must be on a higher level than the previous tools required.
  • Flexibility through scripting.
  • Easy installation and upgrade.
  • Wide community on the internet.
  • Unwanted automation that causes rework like the auto alignment monitoring.
  • Database monitoring on a full spectrum.
  • Old GUI still connected with Nagios.
Personally, I believe ScienceLogic requires more management than the usual monitoring tools. Due to that, the management required on huge environments may be a problem. However, it would fit well with small and medium companies and it would be viewed as a strong ally to IT departments.
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Score 9 out of 10
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Primarily, In our organization, we use it to check the availability of our network devices and end hosts. Importantly it helps us to collect the most recent other data, related to devices or network environment and used for all the services/departments here. I guess it does cover all the problems that we encounter with our as well clients network environment.
  • Can access the device from tool itself.
  • Pull the reports for the specific devices with different filters.
  • It's collect network device data accurately
  • Can not provide currents statistic of the interface utilization.
  • Sometime take too much bandwidth to load the device summary page.
  • Can't wick the monitoring at the logic level like we can't enable or disable the alerting for the virtual routing protocol.
It's the best monitoring tool for the enterprise network. but has a limitation when want to use it for virtualized environments like VM ware, Citrix.
In an enterprise network, we can configure it to monitor every end device to collect more granular data. but monitoring the virtualization systems has some limitations like we can't monitor the virtual switch between two VM's hosted on the same physical machine.
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Score 6 out of 10
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It's currently being implemented to replace our existing toolset. We wanted a product that could support our current environment as well as new technologies in the cloud. After looking at several products to replace 3 separate monitoring applications we choose ScienceLogic to replace all three
  • Monitors network devices extremely well
  • Users can quickly pick up the on using the tool and find where they need to go
  • Dashboard creation is very simple
  • Administration is not straightforward. Managing different policies can be very cumbersome.
  • Server monitoring can be very difficult. Unix support could be greatly improved.
  • Self monitoring is very limited. There's no real feeling of true insight into everything that's going on within the environment.
It seems to be better suited for smaller environments as oppose to large ones. The user interface could be much improved with simple quality of life improvements. It has too much of a "engineering" feel to it.
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Score 9 out of 10
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We have configured ScienceLogic to monitor our client server, along with networking components. It is being used across the whole organization, and helps us monitor everything related to networking. All the switches, Linux/Windows servers, cloud accounts, and everything else is being configured for monitoring in the same tool. It does provide a one-time resolution for all the networking related monitoring.
  • Monitoring detailed information for servers and networking components.
  • Provides graphical representation of various services configured for cloud accounts.
  • A knowledge-base which helps configure every detail.
  • The interface is a bit cluttered, as it offers so many options.
  • The GUI could be better.
  • A precise explanation regarding various ISO downloads available.
Below are the scenarios where it's suited:
- monitoring the Linux/Windows server.
- monitoring networking components like switches.
- monitor various services in cloud accounts.

Below are the scenarios where it's not suited:
- paid product.
- not a lot of information in online forums other than that of the product itself.
- support takes time for replies.
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Score 9 out of 10
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Science Logic is primarily used for Enterprise and Datacenter devices health monitoring. It is used by the IT managed service operation department for monitoring their respective supporting devices. It helped to monitor device health like all inventory data as well as active load carrying. It is integrated with other tools in Enterprise management that can help assurance of services for the respective department.
  • Ease of checking logs.
  • Integration with other tool.
  • Option to customize logs based on your requirement.
  • More integration of different vendor.
  • Data traffic monitoring per request.
Good - Ease of use and integration with other tools.
Bad- Nothing yet.
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Score 6 out of 10
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Our firm is a seasoned information technology solution partner with a strong practice in the discipline of enterprise monitoring, otherwise known as ITOA or IT Operations Analytics. We are a technology business partner with ScienceLogic as one of our OEM solution partners. We often recommend ScienceLogic to fill the role of an agent data tool to monitor a broad range of IT infrastructure at the hardware level, including server storage and network devices. It is a next-gen tool that leverages machine learning to automatically establish baselines without requiring excessive user intervention.
  • ScienceLogic discovers infrastructure on a given network very well.
  • ScienceLogic learns patterns of performance and load on the infrastructure at monitors and can accurately determine what is abnormal.
  • ScienceLogic reduces noise from devices on the network and allows IT staff to get to the root cause quicker.
  • ScienceLogic actually does quite well in its swimlane of being an agent-based infrastructure monitoring solution.
  • The biggest challenge with ScienceLogic is dealing with their overly aggressive sales staff.
ScienceLogic is excellent at monitoring core infrastructure but is not intended for requirements such as network packet capture or application performance monitoring, or aggregation of alerts from a wide variety of other tools in the IT monitoring tool kit. ScienceLogic is also not intended to monitor or generate synthetic transactions that simulate real user behavior.
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Score 4 out of 10
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We currently use ScienceLogic to monitor our internal systems and clients systems in VMware, AWS, and Azure. We also use it for network monitoring and monthly reporting.
  • ScienceLogic has a fully featured API that can be used to integrate with other systems.
  • It simply works, in that it creates alerts and tickets in ServiceNow when systems go down.
  • A regular release cycle for updates.
  • The database design to store historic reporting data is poor and could use a refresh to next-generation No-SQL type DB's.
  • User interface updates to HTML5 have been a long time in coming.
  • Machine Learning or Trend analysis is missing from the product.
  • Self healing capabilities are not present to resolve simple alerts.
ScienceLogic is well suited for most situations requiring monitoring, but lacks critical features that would make it a market leader.
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Score 5 out of 10
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ScienceLogic is being used across the whole organization to monitor our infrastructure which is SAP hosting. This monitors the infrastructure, operating system, and the SAP landscapes.
  • Variety of dynamic apps that come with the product.
  • Knowledge or their product.
  • Great UI design.
  • File system monitoring could be better. Cannot limit the file systems I want to monitor, have to grab them all and then hide them rather than being specific about which file systems I want to monitor. Like using regex for this would be great. The same goes for network interfaces on devices as well.
  • API is missing functions, can tell the UI does not use their API as things you can do in the UI cannot be done in the API. This is frustrating for integration work.
  • Push agent needs some work and would like to see the ability to add custom checks.
Would use ScienceLogic specifically for the infrastructure layer but not inside the os and above.
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October 24, 2019

SiLo prevents silo's

Score 10 out of 10
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It is the core of our Atlas Integration Framework and Platform. It is used to discover, monitor and provide AIOps internally and for our government customers. It addressed various issues from visibility to analytics.
  • Discovery and Monitoring
  • Contextual Analytics
  • Integrations to ServiceNow
  • Dashboards
  • Reporting
  • Training
ScienceLogic is THE enterprise monitoring tool. It goes above and beyond and integrates across our area's network, infrastructure, and application. Would recommend for any organization.
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Score 8 out of 10
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I use ScienceLogic on a daily basis, it allows me to monitor internal and customer video conference systems and components. ScienceLogic has caught issues with systems that other monitoring systems have not caught, it allows me to reach out to the customer FIRST about reported problems and get them resolved ASAP. ScienceLogic is also great on reports, I use it to create reports monthly. It takes all the hard work away by not having to do it manually.
  • Reporting of found issues
  • Report creation
  • Customization
  • Monitoring of immersive systems could be implemented
  • Would like to disable some errors from reporting but can't do to them [due to] being "grouped" with other things
  • When a call is first initialized would like to not see packet loss errors until after the call is fully established
Within my company I work in the video conferencing support, ScienceLogic is great for reporting issues real time. this allows me to reach out to customers and resolve issues before users notice there is an issue. ScienceLogic is not great for reporting on immersive systems and would like to see support for this in the future.
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Score 3 out of 10
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In July of 2017, our organization entered an agreement with ScienceLogic with the intention of reselling the product to our hosted customers. However, it quickly became apparent that the product was not as useful in reality as it had been presented during the presale demos and discussions. Also, the overview dashboards are nothing short of disappointing. I encourage anyone considering ScienceLogic to do a google image search for "Sciencelogic Dashboards" first and then check out other similarly priced alternatives such as SolarWinds, or even free platforms like Zabbix, and compare. Aside from UX and appearance, the platform itself is deeply flawed. Based on our experience, we found that it only works alright for fairly simple environments with limited device counts.
  • The automatic identification of devices is impressive.
  • The auto-discovery process requires "beacons" be installed in your environment for a "pinball machine" exploration process.
  • Many of our implementation issues took months of resources/time to work through.
  • The new SL1 dashboards are not much of an improvement over the legacy dashboards.
  • The licensing process is inherently flawed from a reseller perspective.
  • The need for installed "Beacons" is disappointing.
ScienceLogic works alright for fairly simple environments with limited device counts.. However, once you begin to exceed 50,000 devices or very heavy network activity (Example: a data center cabinet full of network switches) the system quickly begins to show its limits. Nested groups (such as VMware) will lead to nothing but headaches and multi-week calls with ScienceLogic's support team. The absolute nail in the coffin is the manner in which Sciencelogic manages its licensing and auto-discovery features. ScienceLogic requires one license for each device, but the auto-discover functionality tends to run wild, spewing licenses (for which you are billed) as it skitters randomly through an environment. When we tested it against one of our hosted environments Sciencelogic consumed over 100 licenses, despite the fact that the environment only had around 50 actual devices within it.
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May 31, 2019

Solid Monitoring

Score 7 out of 10
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We uses SL1 to monitor computer systems for availability and performance metrics. It is used for all necessary monitoring needs across the company. SL1 allows us to very quickly respond to outages as well as making informed decisions with performance metrics.
  • SNMP Monitoring
  • MIB Importing
  • OID Mapping
  • WMI Monitoring
  • RBAC
  • Dashboards
  • Device Mapping
ScienceLogic is well suited for doing SNMP monitoring for most device classes. Service monitoring via the SNMP protocol works well and is very intuitive. There are cases where some Windows devices are requested to be monitored via WMI and it is possible but just not very nice to do. The very best part about ScienceLogic is its ability to do so much if you are willing to put the work in. It excels as a platform and can be modeled to help achieve goals.
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About ScienceLogic SL1

SL1 enables companies to digitally transform by removing the difficulty of managing complex, distributed IT services. SL1 collects and analyzes millions of data points across IT to help make sense of it all. It automatically provides a complete inventory, tracks dynamic relationships between technologies, notifies about issues needing immediate attention, and enables corrective actions–all in real time.

With SL1 the user can:

  • See everything across cloud and distributed architectures. Discover all IT components within enterprise–standard and unique–across physical, virtual, and cloud. Collect and store a variety of data in a clean and normalized data lake.
  • Contextualize data through relationship mapping, artificial intelligence (AI) and machine learning (ML) for actionable insights–understand relationships between infrastructure, applications, and business services. Use this context to gain insights.

  • Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate actions at cloud scale.

ScienceLogic SL1 Features

Has featureAny Infrastructure, Any App: SL1 is one platform to monitor, map, alert, and automate operational actions across the network, storage, server, cloud, and application teams. Consolidate existing tools and benefit from a single clean data lake for modern IT operations management.
Has featureAutomate IT Ops: SL1 provides real-time, contextual data to automate the steps to find and fix customer and business-impacting problems caused by IT infrastructure.
Has featureITSM Integration: Keep the CMDB accurate, automate incident management, change management, and other ITIL processes.
Has featureHybrid and Multi-Cloud Ready : With SL1, it doesn’t matter if infrastructure and apps are running on-premises, in the cloud, or both. SL1 brings them all together with in-depth operational support for cloud platforms including AWS, Azure, Google, OpenStack, IBM Cloud, Alibaba, VMware Cloud for AWS, and more.
Has featureTrue Multi-Tenancy: Whether for an MSP needing a multi-tenant solution or an enterprise supporting a shared services model.
Has featureService-Centric Visibility: SL1 isolates the root cause of poor app performance caused by shared infrastructure. It automatically maps infrastructure and applications to provide service-level visibility – key for any customer-focused organization.
Has featureReal-Time Continuous Discovery: SL1’s patented, continuous discovery reveals IT infrastructure and applications in real time—whether on-premises or in the cloud.
Has featureAny Technology, Any Vendor: SL1 offers pre-built integrations for numerous technologies and applications—both old and new—that include best practice monitoring policies, and pre-configured dashboards.
Has featureData Lake Powered by Context: SL1’s patented PowerMap technology applies ML to automatically map and track dynamic relationships, dependencies, and behaviors within and across clouds, infrastructure, apps, and business services.
Has featureFuture-Proof the Business: SL1’s patented PowerSync technology allows easy access to data and removes barriers to doing business. Bring any data in and act on it. Push the data out to promote a unified ecosystem.

ScienceLogic SL1 Screenshots

ScienceLogic SL1 Videos (4)

Watch Boost Your ServiceNow Investment With Real-Time CMDB Accuracy

Watch ScienceLogic SL1: Bring Context to AIOps

Watch ScienceLogic SL1: Integrations for AIOps

Watch AIOps: ScienceLogic's Guide to Operational Readiness

ScienceLogic SL1 Downloadables

ScienceLogic SL1 Integrations

VMware NSX, Cisco HyperFlex, AppDynamics, New Relic, Dynatrace, FlexPod, Network -Cisco, Meraki, Juniper, F5, etc., Storage - Dell EMC, NetApp, Pure, HP/Nimble, etc., Cloud -AWS, Azure, Google, IBM, Aliyun, Openstack, etc., Applications -Microsoft, SAP, etc., Compute -VMWare, Microsoft Hyper-V, KVM, Linux, Unix, Converged -Nutanix, Unified Communications and video - Cisco, Polycom, Tandberg

ScienceLogic SL1 Competitors

Moogsoft, Dynatrace, LogicMonitor, Solarwinds, Broadcom CA, BMC, IBM, MicroFocus/HP, ServiceNow ITOM, Splunk ITOM, Zenoss


Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required
EditionPricing DetailsTerms
SL1 Infrastructure Health$0per device
SL1 Application Health$0per node
SL1 Service Health$0per device
SL1 Incident Automation$0per device

ScienceLogic SL1 Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

ScienceLogic SL1 Support Options

 Paid Version
Live Chat
Social Media
Video Tutorials / Webinar
Customer Success Managers
Online Training / eLearning

ScienceLogic SL1 Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac, UNIX
Mobile Application:No
Supported Countries:Americas, EMEA, APAC
Supported Languages: English