ScienceLogic SL1 FeedBack
September 30, 2025

ScienceLogic SL1 FeedBack

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

ScienceLogic is very thorough in providing the implementation process and walk through all the steps necessary to implement correctly. Also, they are available to help post implementation issues as well.
I am using ScienceLogic SL1 for monitoring network devices for different customers for availability and fault management.
On-Premise Only

Pros

  • It is a multi-tenant platform and customer traffic segregated
  • It is easy to use monitoring platform
  • It has bidirectional integration between ScienceLogic SL1 and ServiceNow
  • It also has bidirectional integration between ScienceLogic SL1 and Restorepoint

Cons

  • SSH Password Management for the servers need to be added to ScienceLogic SL1 for the STIG systems. ScienceLogic is unable to help anything with changing SSH passwords every 60 days especially when we have large number of collectors.
  • ScienceLogic should develop a contextual help page for each page for on-prem ScienceLogic SL1. It is currently directing to internet and there is no outside connection to get help from ScienceLogic SL1 page.
  • It significantly improves ROI since monitoring the network effects overall performance
  • It is a time saving to resolve the issues in quick manner
Restorepoint is a great tool and perfectly integrated with ScienceLogic SL1. However, PowerFLOW implementation is not smooth and don't have enough resources to help build out the features necessary for a successful implementation. Also, documentation is not well written.

Do you think ScienceLogic SL1 delivers good value for the price?

Yes

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

Yes

Did implementation of ScienceLogic SL1 go as expected?

Yes

Would you buy ScienceLogic SL1 again?

Yes

ScienceLogic SL1 is generally nice tool and easy to use UI. Navigation panel is very helpful and able to duplicate tabs. One thing it doesn't have Database tool built-into ScienceLogic SL1 for STIG system. This will be nice to have since it can be queried directly on the ScienceLogic SL1 page.

ScienceLogic SL1 Feature Ratings

AIOps Features
Not Rated
Monitoring and Alerting
Not Rated
Performance Analytics
Not Rated
Incident Management
Not Rated
Service Desk Integration
Not Rated
Root Cause Analysis
Not Rated
Capacity Planning Tool
Not Rated
Configuration and Change Management
Not Rated
Automated Remediation
Not Rated
Collaboration and Communication
Not Rated
Threat Intelligence
Not Rated

Comments

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