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Second Nature has revolutionized sales coaching by allowing users to practice their calls with built-in AI and receive instant feedback. …
Overview
What is Second Nature?
Second Nature's sales coaching software provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call. Users can review…
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What is Second Nature?
Second Nature's sales coaching software provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call. Users can review materials, watch videos, and converse with AI, and…
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Product Demos
Q&AI with Jenny - Chen - Product Marketing Manager
YouTube
Q&AI with Jenny - Jordan - Customer Success Lead
YouTube
Q&AI with Jenny - Nadav - Instructional Designer
YouTube
Q&AI - Or - Software developer and Team lead
YouTube
Miles Croft Tries Second Nature's Memory Game AI Simulation
YouTube
Q&AI with Jenny - Dana - Sales and Marketing Operations manager
YouTube
Product Details
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- Competitors
- Tech Details
What is Second Nature?
Second Nature's sales coaching software provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call. Users can review materials, watch videos, and converse with AI, and receive personalized guidance and feedback from it.
With Second Nature's conversational sales AI, Jenny, salespeople can practice whenever and wherever they want, in a safe space for learning, making mistakes and improving. Jenny tracks the information reps were able to discover, how deeply did they cover the key topics, and how they answered objections and questions. Jenny also gives real time feedback and guidance to help sales reps improve.
Second Nature cana be used with a built-in Learning Management System to set up courses with videos and other sales enablement materials, and assign tasks to reps. Or, users can integrate with an LMS that is already in place and let Jenny handle the simulations and certifications after each learning unit.
Second Nature's built-in reports for reps and managers cover soft skills like presentation style and hard skills like specific product and playbook knowledge. Sales managers can zero in on exactly where their reps need to improve with 1-on-1 attention.
With Second Nature's conversational sales AI, Jenny, salespeople can practice whenever and wherever they want, in a safe space for learning, making mistakes and improving. Jenny tracks the information reps were able to discover, how deeply did they cover the key topics, and how they answered objections and questions. Jenny also gives real time feedback and guidance to help sales reps improve.
Second Nature cana be used with a built-in Learning Management System to set up courses with videos and other sales enablement materials, and assign tasks to reps. Or, users can integrate with an LMS that is already in place and let Jenny handle the simulations and certifications after each learning unit.
Second Nature's built-in reports for reps and managers cover soft skills like presentation style and hard skills like specific product and playbook knowledge. Sales managers can zero in on exactly where their reps need to improve with 1-on-1 attention.
Second Nature Videos
Sales Coaching Software from Second Nature
How Zoom uses Second Nature for AI Sales Enablement
Second Nature Competitors
Second Nature Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Second Nature has revolutionized sales coaching by allowing users to practice their calls with built-in AI and receive instant feedback. According to customers, this feature has helped improve their sales skills and increase their confidence. The software removes the dependency on managers and SMEs for role-playing, which has allowed organizations to reduce ramp time and increase engagement with certification processes. This feature provides transparency in areas where users excel and areas that they need to work on when delivering spiels and presentations.
Sales reps have found Second Nature very helpful because it solves sales training, certification, selling, and product knowledge gaps. Sales teams can get trained on new product features before they are rolled out, which aligns product rollouts and sales. Customers have reported that the software helps handle objections on sales calls and prevents users from getting flustered when confronted with an objection. It also helps expedite the process of pitching new products and features by allowing sales teams to become comfortable with them faster. Interactive practice with the software is closer to real-life conversations, helping users be ready for meetings with customers. Overall, Second Nature has significantly improved the readiness level of sales reps by providing an effective solution to many everyday challenges faced when building customer relationships.
Efficient Learning: Reviewers have found Second Nature to be an efficient and modern way of learning. They appreciate the ease of use and speed to value that it provides.
Helpful AI Technology: Many users appreciated the helpfulness of Second Nature's AI technology used in simulations. It quickly gives feedback on sales calls and pitches, making it easy for users to train with.
Interactive Simulation Feature: The simulation feature in Second Nature was greatly enjoyed by reviewers, who found it interactive and helpful in developing sales skills. Users also appreciated the detailed feedback provided after doing a simulation, giving insights on how to improve calls and pitches.
Awkward AI Voice: Some users have reported that the AI voice was initially awkward and robotic, but they eventually got used to it. However, a few reviewers still find it impersonal and would prefer practicing with a sales coach.
Irrelevant Training Scenarios: A few users felt that the training scenarios and talking points were not relevant to their local small business. They wished for more alternatives, choices, and tips while using the software.
Delays While Using Software: Some users experienced delays while using Second Nature due to internet connectivity issues. Although this issue is outside of the software's control, some customers found it frustrating.