SecureLink Customer Connect

SecureLink Customer Connect is a remote access platform built for technology vendors and service providers that provides a secure and enterprise-grade remote access connection into customer networks. With Customer Connect, vendors can meet their customers' security requirements for control over and visibility into remote access connections, with granular access controls and audit trails. With its enterprise-grade access that supports all connectivity protocols and controls that meet the strictest customers' security requirements, Customer Connect streamlines access to all customer environments via a single, secure platform.

The vendor's value proposition:

Standardize remote access across all customers.

• Customer Connect streamlines all customer access into a single solution, increasing efficiency in access and customer satisfaction. It provides native, anytime access to any TCP or UDP-based protocol for any OS, meeting any connectivity requirements.

Provide innovative support and meet customers’ security requirements with control and visibility over access.

• Organizations are increasingly demanding more secure and audited access over their vendor’s access. Customer Connect allows the user to provide innovative service and meet—or even exceed—their security and compliance requirements.

Limit liability and risk to the organization with access based on Zero Trust.

• Customer Connect provides reps with the exact amount of access they need for each customer.

Faster time to value.

• Deployment options to fit the user's preference and customer onboarding services allows users to get up and running quickly and help facilitate customer adoption and rollout.