TrustRadius
SellerCloud is an eCommerce platform that integrates into multiple sales channels without a per-channel fee. It also functions as a single-source management solution.https://media.trustradius.com/product-logos/n7/TO/FQ922ANLO3OK.gifThink twice before engaging with SellerCloud-terrible support and serviceWe implemented SC to automate our online B2B order processing from uploading inventory to ASN's andbilling,automates order processing automates inventory uploads,Horrendous customer service! Terrible support! Disaster in implementation Unbelievably poor bedside manner, unprofessional, failure to follow up, failure to deliver,1,Disaster in terms of implementation. It took us far longer than what was promised Service failures really set us back, wasted our time, involved too many people We were given half stories and they dragged in terms of solving problems.,,NetSuite, Zoho Campaigns,$1 to $10 million,Both,1,Yes,They were responsive before they sold us the package. Once we signed on the dotted line, they were a complete disappointment.Sellercloud... Cost effective solution to omnichannel managementSellercloud connects all my channels to my 3PL fulfillment warehouse and provides all the inventory and order functionality that we require. We enter wholesale orders manually or by bulk update and online channels are connected for automatic upload of inventory, download of orders and upload of tracking. We are a small company with a large volume of sales and Sellercloud allows us to manage this with a minimum of effort and people.,Multichannel / Omnichannel connectivity to integrate with a ridiculous number of channels Cost effective solution compared to Netsuite/ChannelAdvisor Reliable with great support,User Interface is a bit of a mess and needs an upgrade but you get used to it over time Support is impersonal and they have a confusing ticket system,8,It has had a positive impact, allowing me to launch products on multiple channels simply and quickly It has allowed me to run a growing business with a minimum of resources,NetSuite, Skubana and ChannelAdvisor,QuickBooks Online,$100,000 to $500,000,Both
  3. SellerCloud Reviews
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SellerCloud
2 Ratings
Score 3.4 out of 101
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SellerCloud Reviews

SellerCloud
2 Ratings
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Score 3.4 out of 101
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Reviews (1-2 of 2)

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Daniel Edelist profile photo
March 16, 2019

Review: "Think twice before engaging with SellerCloud-terrible support and service"

Daniel Edelist
Score 1 out of 10
Vetted Review
Verified User
Review Source
We implemented SC to automate our online B2B order processing from uploading inventory to ASN's andbilling
  • automates order processing
  • automates inventory uploads
  • Horrendous customer service!
  • Terrible support!
  • Disaster in implementation
  • Unbelievably poor bedside manner, unprofessional, failure to follow up, failure to deliver
terrible at implementation, support and customer service!
Read Daniel Edelist's full review
Warren Marland profile photo
January 29, 2018

Review: "Sellercloud... Cost effective solution to omnichannel management"

Warren Marland
Score 8 out of 10
Vetted Review
Verified User
Review Source
Sellercloud connects all my channels to my 3PL fulfillment warehouse and provides all the inventory and order functionality that we require. We enter wholesale orders manually or by bulk update and online channels are connected for automatic upload of inventory, download of orders and upload of tracking. We are a small company with a large volume of sales and Sellercloud allows us to manage this with a minimum of effort and people.
  • Multichannel / Omnichannel connectivity to integrate with a ridiculous number of channels
  • Cost effective solution compared to NetSuite/ChannelAdvisor
  • Reliable with great support
  • User Interface is a bit of a mess and needs an upgrade but you get used to it over time
  • Support is impersonal and they have a confusing ticket system
Great for a business selling on lots of channels looking for a cost effective solution
Read Warren Marland's full review

SellerCloud Scorecard Summary

Likelihood to Recommend (2)
3.4
Support (1)
1.0

Feature Scorecard Summary

Product catalog & listings (2)
4.7
Product management (2)
3.7
Bulk product upload (2)
6.3
Branding (1)
1
Mobile storefront (1)
1
Product variations (1)
1
Website integration (1)
1
Visual customization (1)
1
CMS (1)
1
Abandoned cart recovery (1)
1
Checkout user experience (1)
1
eCommerce security (1)
1
Promotions & discounts (1)
1
Personalized recommendations (1)
1
SEO (1)
1
Multi-site management (2)
3.4
Order processing (2)
6.7
Inventory management (2)
3.4
Shipping (2)
7.3
Custom functionality (2)
2.0

About SellerCloud

SellerCloud is an eCommerce platform that integrates into multiple sales channels without a per-channel fee. It also functions as a single-source management solution.
Categories:  Ecommerce