We implemented SC to automate our online B2B order processing from uploading inventory to ASN's andbilling
- automates order processing
- automates inventory uploads
TrustRadius
SellerCloud is an eCommerce platform that integrates into multiple sales channels without a per-channel fee. It also functions as a single-source management solution.https://media.trustradius.com/product-logos/n7/TO/FQ922ANLO3OK.gifSellerCloudThink twice before engaging with SellerCloud-terrible support and service2019-03-16T16:34:53.340ZWe implemented SC to automate our online B2B order processing from uploading inventory to ASN's andbilling,automates order processing
automates inventory uploads,Horrendous customer service!
Terrible support!
Disaster in implementation
Unbelievably poor bedside manner, unprofessional, failure to follow up, failure to deliver,1,Disaster in terms of implementation. It took us far longer than what was promised
Service failures really set us back, wasted our time, involved too many people
We were given half stories and they dragged in terms of solving problems.,,NetSuite, Zoho Campaigns,$1 to $10 million,Both,1,Yes,They were responsive before they sold us the package. Once we signed on the dotted line, they were a complete disappointment.Daniel EdelistSellercloud... Cost effective solution to omnichannel management2018-01-29T17:57:37.168ZSellercloud connects all my channels to my 3PL fulfillment warehouse and provides all the inventory and order functionality that we require. We enter wholesale orders manually or by bulk update and online channels are connected for automatic upload of inventory, download of orders and upload of tracking. We are a small company with a large volume of sales and Sellercloud allows us to manage this with a minimum of effort and people.,Multichannel / Omnichannel connectivity to integrate with a ridiculous number of channels
Cost effective solution compared to Netsuite/ChannelAdvisor
Reliable with great support,User Interface is a bit of a mess and needs an upgrade but you get used to it over time
Support is impersonal and they have a confusing ticket system,8,It has had a positive impact, allowing me to launch products on multiple channels simply and quickly
It has allowed me to run a growing business with a minimum of resources,NetSuite, Skubana and ChannelAdvisor,QuickBooks Online,$100,000 to $500,000,BothWarren Marland
Unspecified
SellerCloud
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
