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SellerCloud Reviews and Ratings

Rating: 10 out of 10
Score
10 out of 10

Community insights

TrustRadius Insights for SellerCloud are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users have provided several recommendations for SellerCloud based on their experiences. They recommend investing time in learning the system and not getting discouraged by its complexity. It is suggested to immerse oneself in the system, ask a lot of questions, and thoroughly understand it. Users also advise allowing ample time for training and implementation of SellerCloud, as the setup process can be time-consuming. They recommend having patience during this process and not stressing over navigating around the platform. Lastly, they suggest thoroughly checking if SellerCloud fits into one's workflow before using it. It is recommended to do thorough research and understand individual needs before deciding to use any system.

Reviews

2 Reviews

Think twice before engaging with SellerCloud-terrible support and service

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We implemented SC to automate our online B2B order processing from uploading inventory to ASN's and billing

Pros

  • automates order processing
  • automates inventory uploads

Cons

  • Educating customers on the improvements they have made

Likelihood to Recommend

SellerCloud has made great strides in offering strong customer service and we appreciate that.

DE
Daniel Edelist
Owner in Corporate at NOVA of California (11-50 employees)
Vetted Review
SellerCloud
1 year of experience
View profile

Sellercloud... Cost effective solution to omnichannel management

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Sellercloud connects all my channels to my 3PL fulfillment warehouse and provides all the inventory and order functionality that we require. We enter wholesale orders manually or by bulk update and online channels are connected for automatic upload of inventory, download of orders and upload of tracking. We are a small company with a large volume of sales and Sellercloud allows us to manage this with a minimum of effort and people.

Pros

  • Multichannel / Omnichannel connectivity to integrate with a ridiculous number of channels
  • Cost effective solution compared to Netsuite/ChannelAdvisor
  • Reliable with great support

Cons

  • User Interface is a bit of a mess and needs an upgrade but you get used to it over time
  • Support is impersonal and they have a confusing ticket system

Likelihood to Recommend

Great for a business selling on lots of channels looking for a cost effective solution

WM
Warren Marland
CEO in Corporate at Aderet (1-10 employees)
Vetted Review
SellerCloud
1 year of experience
Verified on LinkedIn