SentimarQ

SentimarQ (Sentiment Analysis Tool) is designed as a one-stop solution to analyze and work upon ever-expanding customer data sets, spread across social media platforms, online review panels, sites, surveys-internal and external. It is presented as a way to listen to customer sentiments, and design strategies that exceed their expectations.

Vendor-provided Advantages of SentimarQ:

• Complete Text Analytics
• High Accuracy Levels
• Pain Points Identification
• Measurable Sentiment Identification
• Word Cloud View

Gauge customers’ sentiments by analyzing the interactions. SentimarQ provides users with the sentiment scores overall, touchpoint wise.