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What is ServiceControl?

ServiceControl is an identity management solution that is designed to provide a simpler way to create, manage, and audit accounts across multiple systems. This software is targeted at solution architects, IDM and IAM project managers, line-of-business application owners, and busy IT administrators who need to find a simpler way to delegate identity management and account creation tasks to front-line staff - without having to train them on multiple account management tools that are complex and often require full admin rights and security permissions.

The vendor’s value proposition is that their solution not only delivers an immediate ROI, the solution is efficient, cuts down on training costs and the advanced audit and reporting will help companies pass their next IT, IDM and IAM audits with flying colors.

Companies can use the ServiceControl wizard to connect to systems they wish to manage. Users have full control over the tasks they delegate and the users and groups that can be managed by their front-line staff. 

According to the vendor, the flexible account creation form tool allows users to map to fields across multiple systems.  This solution is also designed to enable user self-service functions. All self-service functions are also captured by ServiceControl's fuII audit log for reporting.

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Screenshots

Manage. Deliver simplified, role-based management of user accounts, security groups, email groups and other di rectory objects in AD, Office 365, Exchange, eDi rectory, GroupWise, Open LDAP, SAP, Oracle, and other systems-from a secure unified management application you can access from anywhere.

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesAll
Supported LanguagesAll

FAQs

What are ServiceControl's top competitors?
Okta, OpenText Identity and Access Management, and Delinea Server PAM are common alternatives for ServiceControl.
Who uses ServiceControl?
The most common users of ServiceControl are from B2C.