Progress ShareFile

Score8.2 out of 10

269 Reviews and Ratings

Community insights

TrustRadius Insights for Progress ShareFile are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use: Many users have praised ShareFile for its intuitive interface and user-friendly design, making tasks easy to accomplish.

Security Features: Several reviewers have highlighted the strong encryption measures in ShareFile, providing a sense of security when sharing sensitive information.

Notification System: Users appreciate the notifications feature in ShareFile, which helps them track when files are opened or received, enhancing their file management experience.

Integration with Business Management Systems: Users find the integration of ShareFile with business management systems beneficial for seamless workflow and communication efficiency.

Excellent Support Services: Customers value ShareFile for its excellent support services, flexible pricing options, and frequent software updates that enhance user experience.

Secure Electronic Document Signatures: Reviewers have noted the secure electronic document signature feature in ShareFile as a valuable tool ensuring document integrity and authenticity.

Reviews

114 Reviews

ShareFile Essential and Grows in Value Over Time

Rating: 10 out of 10

Incentivized

April 1, 2026

Use Cases and Deployment Scope

Managing documents with external clients and partners has to be efficient and secure. We use ShareFile for secure storage, sharing, document searching, and for digital signing. We use ShareFile because it helps us be efficient and secure and the product keeps developing in ways that increase its value to us over time.

Pros

Digitally signing agreements. Easy process to manage for both storing and signing of contracts and agreements
Secure file sharing with partners and customers. Rights are granular an it allows us the ability to practice the principle of least privilege efficiently.
Search and summarization of stored documents. Search has always been excellent to help me locate documents in various locations. The ability to summarize a document or documents within the tool using AI in a secure manner saves time every day.

Cons

We look forward to seeing ongoing development of AI tools within ShareFile to help organize and understand documents.
ShareFile should add more dashboarding or cockpit functionality for managers showing on one pane: 1) statistics 2) user activity 3) anomalous or questionable activity 4) document signing status...and then being able to click into more details.

Likelihood to Recommend

Well suited: securely sharing and editing files with 3rd parties (collaboration). Digital signing. Storing key files.
Less appropriate: Detailed project management tracking as some specialized tools seem more. Internal collaboration where a large team needs to edit a presentation or document at the same time.

Craig Jeffery

Managing Partner in Finance and Accounting at Strategic Treasurer (11-50 employees)

Vetted Review

13 years of experience

View profile

Works great for Deals

Rating: 7 out of 10

Incentivized

October 17, 2025

Use Cases and Deployment Scope

We use Progress ShareFile to store Closing Books after completion of an M&A transaction internally and with shared accounts with our clients. We also use ShareFile to upload and then to distribute Closing Books after completion of an M&A transaction when ZipFile distribution is too large to send in an email to specific recipients.

Pros

User friendly
Provides option to send via email or in a link
Easy to change the authorized recipients

Cons

Keep the links available forever without an expiration
Allow users to access a link without registration

Likelihood to Recommend

Progress ShareFile is well-suited for distributing a large volume of documents that would not otherwise fit in an email or for secure messaging options. ShareFile is not as appropriate or user friendly to utilize as a data room for an M&A transaction because it does not have as many tools as other options.

Verified User

Manager in Legal (501-1000 employees)

Vetted Review

3 years of experience

My Progress ShareFile Experience

Rating: 9 out of 10

Incentivized

October 15, 2025

Use Cases and Deployment Scope

The main use case for Progress ShareFile is secure file transfer and data sharing via email, as well as access to different data repositories.

Pros

secure file sharing
compliance requirements
productivity and collaboration

Cons

Connection problems in VDI environments

Likelihood to Recommend

Good in filesharing and collaboration. capable of improvement in the integration of Intune

Verified User

Manager in Sales (201-500 employees)

Vetted Review

Reseller

10 years of experience

Daily Workhorse

Rating: 10 out of 10

Incentivized

October 15, 2025

Use Cases and Deployment Scope

Our organization uses Progress ShareFile primarily for its file transfer functionality. With the ability to use Progress ShareFile via desktop, online, and Outlook plug-in, our users can choose the method of accessing the software and cloud stored documents based on their location and device and are not limited to bulk transfers from servers. Because our customers produce documents for our signature, they choose this type of software for our use in doing so. As a result, we are light users of these functions. When we do use them ,we find the software intuitive and easy to work with.

Pros

Progress ShareFile's method of file transfer preparation is adjusted by the software depending upon the size and quantity of files.
The options for file transfer success confirmations allow for varying levels of security.

Cons

There could be opportunities to provide comments and instructions regarding a transfer and its contents.

Likelihood to Recommend

Progress ShareFile's Outlook plug-in provides the easiest transfer for light file loads while the desktop verson allows more robust manipulation of files, folders and drives so file organization is easier for the sent party.

Verified User

Executive in Corporate (11-50 employees)

Vetted Review

5 years of experience

Progress Sharefile Review - good tool to share info securely

Rating: 8 out of 10

Incentivized

October 15, 2025

Use Cases and Deployment Scope

Progress ShareFile allows for transfer of data between our company and our clients in a secure manner. The system provides a portal and secure email transfer of documents. Our business does not accept documents via unencrypted email or attachments to emails and this facilitates that process.

Pros

Secure file storage & transfer
Integregation with signature software
Large file sharing via Outlook add-in app

Cons

Allowing notes posted in the web version to be seen in the desktop app
Permissions to be changed by admin that are not owners of the folder
Allow file conversion to PDF when uploaded
Suggest renaming file for ease of identification

Likelihood to Recommend

Progress ShareFile can be great when you have a need for secure repository of data, have a place for potential clients to securely upload documents, current clients to access historical documents.

Matthew Gaylor

Managing Member in Professional Services at Gaylor Tax Service LLC (1-10 employees)

Vetted Review

10 years of experience

Brilliant and user friendly

Rating: 9 out of 10

Incentivized

October 10, 2025

Use Cases and Deployment Scope

We use ShareFile to share files with clients. We needed a simple solution to share files with our clients, and ShareFile did exactly that. It’s user friendly, simple to navigate and serves the purpose.

Pros

Simplicity
User friendly
Easy to navigate

Cons

Trial package had limitations which caused a bit of a hiccup while testing

Likelihood to Recommend

The support we received from the team was commendable, the journey from demo, to testing, to implementation couldn’t have been smoother. Not only are we satisfied with the product but the positive response from our clients have been an added comfort to the experience we provide them.

Verified User

Manager in Professional Services (11-50 employees)

Vetted Review

Using anonymous download links via Progress ShareFile

Rating: 9 out of 10

Incentivized

October 8, 2025

Use Cases and Deployment Scope

Progress ShareFile is mainly used to create anonymous download-links to files we put onto our Progress ShareFile account. But you can also create anonymous download-links with e-mail notification so you get a message 'who' has done the download.
With the Progress ShareFile "connector" (I hope I use the right terminology) we have also access to a local (on-prem) fileserver. There is also a Progress ShareFile -connector, but not used this until now....

Pros

easy and intuitive user interface
always available (I have at least that experience)
good support and follow-up

Likelihood to Recommend

I can only give almost the maximum score to this question.... There is (of course) a license-cost. Only the SUN gives light for free.

Chris Marreel

Technical Expert in Information Technology at SAVACO (51-200 employees)

Vetted Review

8 years of experience

View profile

Progress ShareFile is a great tool to implement in your business.

Rating: 10 out of 10

Incentivized

July 15, 2025

Use Cases and Deployment Scope

We use Progress ShareFile in our organization to send documents to and receive documents from investors in our company. We would be forced to use a lot of paper sending various documents out throughout the year if we did not have Progress ShareFile, which would be wasting a lot of time and money. We also appreciate that our users can access the documents on an ongoing basis rather than only once when it is sent.

Pros

The user interface is very easy to navigate and understand. We appreciate this from our end as we set up a large number of users, but it is also helpful for those outside our company who do not use it very often. Once they log back in to retrieve a file they need, the navigation is like riding a bike.
The cost of Progress ShareFile is very affordable considering its impressive volume of uses and customization abilities.
Our external users do not access Progress ShareFile very frequently, so the biggest issue we encounter is them forgetting their email or password. It is great that we can go into their profile and reset their password ourselves and help them through every step of the process to regaining access. The process is seamless.
We appreciate that Progress ShareFile can be added to your company's network for easy access as well.

Likelihood to Recommend

Progress ShareFile is well suited when you need to deliver documents to other people securely. We use the software when we are needing to send documents out that are too sensitive to be sent through email (ex. tax returns, K-1s). If you are only using Progress ShareFile to send regular documents that do not have any sensitive information, it may not be the best tool for that situation. Progress ShareFile is also useful when you need to deliver documents to a large number of people as they can all be kept in the same database. One final scenario where Progress ShareFile is helpful is when you need to be notified when documents are uploaded to a client's folder.

Verified User

Manager in Finance and Accounting (11-50 employees)

Vetted Review

7 years of experience

ShareFile is useful when files are too big to email efficiently

Rating: 8 out of 10

Incentivized

May 20, 2025

Use Cases and Deployment Scope

We primarily use ShareFile to upload and download large files, although we have used it a bit for ad proof approval procedures. Sometimes we need to deliver large printable files which either won't send via email or are very slow and block up email programs. Having ShareFile gives us a way to send them with a quick link.

Pros

Share large files, as the name implies
Give control over access to files
Doesn't "nag" about running out of space unless you upgrade all the time like DropBox does

Cons

Pricing has gone up quite a bit during the time we've used it
The need for increased security has impacted usability - staff more resistant to using it now
The feedback/approval process seemed easier before, not as user friendly as it used to be, so not using it as much anymore

Likelihood to Recommend

When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.

Terry Hamberg

Publisher in Corporate at Northern Kittitas County Tribune (1-10 employees)

Vetted Review

18 years of experience

View profile

The security reliability and user friendliness of ShareFile is what has kept my company with the application for almost 10 years now.

Rating: 9 out of 10

Incentivized

May 16, 2025

Use Cases and Deployment Scope

I use ShareFile as a Customer Document management and Customer Access portal. It also allows me to securely share large or encrypted files with others outside my organization or customer list. I love the security it provides for everything related to my business and personal needs.

Pros

Secure File Storage and Sharing.
Workflows to get customer/affiliate responses to comments on documents.
I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
I love the upload notifications and reports on user activity.
The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
Integrations with Microsoft 365 - FANTASTIC - thank you.

Cons

I would return to using the Right Signature feature if it were less than my Adobe Pro subscription.
If the platform could replace the features in Adobe Pro, I would consolidate to one less subscription to meet my business document management, file sharing, editing, or form completion features, as well as customer/affiliate document signatures with secure encrypted standards that meet IRS requirements.
My firm does not need all the client workflow and onboarding that the accountant plan offers, so I just can't justify the expense for my little firm and me. Some type of Sole employee user business plan pricing for the Accounting Level plan would be nice, but I know I am being unrealistic. I can't afford it.
Citrix had a significant name brand presence that would reassure those you sent documents to sign or documents to download via a link.
When I store specific folders on my computer, it can be scary when the computer link to ShareFile needs to be reset. I have lost entire years' worth of documents because the backup before resetting took too long and would stall or stop before completing the backup. I now limit the locally stored documents so I don't risk losing documents. I would love to see something or learn how to ensure everything added from my file explorer use on desktop is completely uploaded to the ShareFile cloud storage. The emails are to detailed to quickly review what was added, A more streamlined (less detailed) email notification option would help me review what has been uploaded quicker.

Likelihood to Recommend

Progress ShareFile has continued to provide the security required to be an Accountant who is an IRS E-File servicer security requirement compliant. I am a sole employee in a small business struggling with pricing increases. It is hard to pass on higher prices when my clients do not rely on file storage as much as I do. Some clients (contractors who hate to even touch a computer) have never logged in.

Verified User

Executive in Professional Services (1-10 employees)

Vetted Review

9 years of experience

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The security reliability and user friendliness of ShareFile is what has kept my company with the application for almost 10 years now.

Rating: 9 out of 10

Incentivized

May 16, 2025

Use Cases and Deployment Scope

Pros

Secure File Storage and Sharing.
Workflows to get customer/affiliate responses to comments on documents.
I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
I love the upload notifications and reports on user activity.
The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
Integrations with Microsoft 365 - FANTASTIC - thank you.

Cons

I would return to using the Right Signature feature if it were less than my Adobe Pro subscription.
If the platform could replace the features in Adobe Pro, I would consolidate to one less subscription to meet my business document management, file sharing, editing, or form completion features, as well as customer/affiliate document signatures with secure encrypted standards that meet IRS requirements.
My firm does not need all the client workflow and onboarding that the accountant plan offers, so I just can't justify the expense for my little firm and me. Some type of Sole employee user business plan pricing for the Accounting Level plan would be nice, but I know I am being unrealistic. I can't afford it.
Citrix had a significant name brand presence that would reassure those you sent documents to sign or documents to download via a link.
When I store specific folders on my computer, it can be scary when the computer link to ShareFile needs to be reset. I have lost entire years' worth of documents because the backup before resetting took too long and would stall or stop before completing the backup. I now limit the locally stored documents so I don't risk losing documents. I would love to see something or learn how to ensure everything added from my file explorer use on desktop is completely uploaded to the ShareFile cloud storage. The emails are to detailed to quickly review what was added, A more streamlined (less detailed) email notification option would help me review what has been uploaded quicker.

Likelihood to Recommend

Verified User

Executive in Professional Services (1-10 employees)

Vetted Review

9 years of experience