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Smartcat

Score8.6 out of 10

17 Reviews and Ratings

What is Smartcat?

Smartcat combines translation automation technologies with communication capabilities to help users not only automate workflows but also find needed freelance specialists. Originally a product of ABBYY, Smartcat became an independent product, and company, in 2016.

Smart purring CAT

Use Cases and Deployment Scope

I regularly use Smartcat for document translation, along with other CAT tools.

Pros

  • Segmentation.
  • Translation overall quality.
  • Customer service.
  • Pricing.

Cons

  • Freelancer payments.

Most Important Features

  • Extreme pricing flexibility or free use.
  • Fast upload and download of documents.
  • Easy creation of projects by language combination.
  • Existence of jobs offers.

Return on Investment

  • Perhaps 40% of our translations have been using Smartcat (out of approx. 100,000 words/month).
  • Easy to combine with another tool to improve results or have at least two options.
  • Improve the teaching and learning of translation techniques.

Other Software Used

MateCat, Memsource

Fantastic CAT tool for freelancers and small translation teams

Pros

  • Project setup is super easy and straightforward. Literally takes seconds to create a project, assign TM and termbases and add team members.
  • As a project manager, I need to understand the progress of the project and where everyone on the team is. ABBYY SmartCAT makes it easy to track these things.
  • SmartCAT makes it incredibly easy to pay our translators which is much cheaper than handling payments via wire transfers.
  • Their CAT tool offers great collaborative features including the ability to assign segments and leave comments on strings so proofreaders could see them.

Cons

  • Performance has been an issue initially. Sometimes it takes longer for some things to load and it can be frustrating.
  • UI seems a bit confusing at times. For example, I don't understand why I need to have a translator's profile when I'm clearly a project manager.
  • Their support team can take a long time to reply which often crucial for urgent projects.

Return on Investment

  • Translation memories and CAT tool help us ensure maximum consistency in our translations which is always appreciated by clients.
  • Team collaboration made it easier for us to grow our business and take on bigger projects, which brings us more revenue.
  • Payment solution helps us save money on wire transfer fees which is always great when working with multiple freelancers.

Alternatives Considered

Memsource

Other Software Used

Memsource, SDL Trados Studio, Localize