TrustRadius: an HG Insights company

SocialPilot

Score9 out of 10

26 Reviews and Ratings

Top Performing Features

+18%

Bulk actions

Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

Cat avg: 8.5

+14%

Twitter

The software allows users to monitor, publish and respond via Twitter.

Cat avg: 8.8

+14%

Facebook

The software allows users to monitor, publish and respond via Facebook.

Cat avg: 8.8

+18%

LinkedIn

The software allows users to monitor, publish and respond via LinkedIn, including Groups.

Cat avg: 8.5

Worst Performing Features

-75%

Content marketing

Users can discover content from social media conversations and leverage it in marketing materials.

Cat avg: 8

-72%

Paid media management

Users can manage and optimize paid social media posts across different channels.

Cat avg: 7.2

-32%

Instagram

The software allows users to monitor, publish and respond via Instagram.

Cat avg: 8.8

SocialPilot Features from Reviews

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8-4%
  • Content planning and scheduling

    Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

    Category average: 9.1

  • Workflow management

    Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.

    Category average: 8.3

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

10+23%
  • Bulk actions

    Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

    Category average: 8.5

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

2.0-73%
  • Content marketing

    Users can discover content from social media conversations and leverage it in marketing materials.

    Category average: 8

  • Paid media management

    Users can manage and optimize paid social media posts across different channels.

    Category average: 7.2

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9+6%
  • Twitter

    The software allows users to monitor, publish and respond via Twitter.

    Category average: 8.8

  • Facebook

    The software allows users to monitor, publish and respond via Facebook.

    Category average: 8.8

  • LinkedIn

    The software allows users to monitor, publish and respond via LinkedIn, including Groups.

    Category average: 8.5

  • Instagram

    The software allows users to monitor, publish and respond via Instagram.

    Category average: 8.8

  • Pinterest

    The software allows users to monitor, publish and respond via Pinterest.

    Category average: 7.5

Reporting/analytics

10.0+33%
  • Campaign success analytics

    Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.

    Category average: 7.8

  • Real-time tracking

    The tool tracks mentions and comments in real-time.

    Category average: 6.7

Account management

Users can manage access to multiple social media accounts.

7.5-10%
  • Role-based user permissions & privileges

    Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8.5

  • Mobile access

    Users can effectively use the software through a mobile or tablet device.

    Category average: 8.2

SocialPilot Features from the Vendor

Additional Features

Vendor-contributed
  • Client Management

  • Browser Extension

  • White Label

  • MCP Server Integration

  • Social Media Calendar

  • Advanced Reports

  • Bulk Import

  • Approval Workflow Management

  • Content Library