Sovos Intelligent Compliance Cloud - Yay or Nay?
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
We have thousands of clients, so we need to have a solution for tax compliance solutions. Sovos integrates determination, e-invoicing compliance and tax reporting to help us maintain up-to-date compliance. It seamlessly connects with our CRM and ERP systems.
Pros
- Easy to set up.
- Easy to use.
- Integrates seamlessly with various CRM and ERP systems.
Cons
- The admin portal needs work - I cannot simply add and remove users, and have to create a case support. I think this is a low-hanging fruit Sovos is working on to resolve.
- The UI could be improved.
- The sync does not always happen instantly and sometime can take up to 24 hours.
Likelihood to Recommend
In our case, sales and use tax are a must-have. With the recent change and continuous change in tax law, companies find it harder to comply with tax without a system. In our case, managing thousands of customers with thousands of tax codes - city tax, state tax, zone tax - proves to be a challenge. We need a system to minimize any exposure with federal and state tax law, and certainly protect us from an audit.