Sovos Sales Tax Review
December 12, 2018

Sovos Sales Tax Review

Chris Hosler | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sovos Compliance

It was used as our eCommerce sales tax engine and we also used them to file our monthly/quarterly/annual sales tax returns. It was used company wide. It determined what sales tax amount to charge on each of our website orders and then used that data to populate our individual sales tax returns to the appropriate taxing jursidication.
  • They are good at updating the tax tables with all the new sales tax law changes
  • They are good at charging the correct sales tax amount as long as the software is set up or configured correctly
  • They are good at following up at sales tax correspondences
  • The set up of the sales tax engine is very time consuming and detailed. It takes a while to get all of the "rules" set up in the configuration
  • Integrating the software to eCommerce sites can be long and difficult
  • Integrating the software to ERP systems can be long and difficult
  • It saved us a lot of time and money but eliminating the manpower needed to process manually ourselves
  • It helped reduce the time needed to follow up and resolve sales tax correspondences
  • It helped reduce costs and time to register in new taxing jurisdications
I have used sales tax tables in the past and they are a lot more accurate as long as the configuration is done correctly up front. I have also used Avalara. Avalara has a more consumer friendly interface and better reporting function
For eCommerce sites - make sure to integrate the sales tax engine with both the websites AND your ERP system so that the data written to the sales tax returns matches what you show in sales tax payable. Otherwise you will not be able to reconcile your GL Sales Tax Liability account.