Spiceworks Overview
Use Cases and Deployment Scope
Our organization integrates companies websites and some of the external networks with spiceworks. Its been a good tool to monitor our external resources and is not limited only to external but can also be integrated to internal resources. Any issues with the reachability or any downtime on the resources will be notified instantly by spiceworks, taking the necessary action minimizes the downtime. Our main issue was with ISP gateway as the ISP devices are not under our control. Spiceworks provides a great insight on the availability of external gateway monitoring the link of service provider and alerting in real time
Pros
- Monitoring Applications
- External resources monitoring related to ISP
- Alerting mechanism via email and dashboard monitoring
Cons
- Integration with custom devices needs to be improved
- providing more insight of device is required when added to monitoring list
- the feel and look of dashboard needs some improvement
- Agent is resource hungry, to be made light weight for systems
Likelihood to Recommend
hassle free of IT resources is plus point. Monitoring the external resources related to Websites, service provider links or any hosted applications is a great feature in Spiceworks Connectivity Dashboard. Alert reporting on monitored resources is at ease. Integration with custom devices needs to be improved. devices integrated with snmp protocol is not reported with full details which needs to be rectified by Spiceworks Connectivity Dashboard.
