Splash Reviews & Insights

Score7.5 out of 10

87 Reviews and Ratings

Overview

Synthesised from 5 reviews | Last Published May 27, 2026

Splash Event Marketing Platform is utilized by organizations primarily for managing various aspects of their event lifecycle, with a strong focus on attendee engagement and data tracking. In TrustRadius reviews, it is highly valued for creating event landing pages, automating emails, and streamlining on-site check-in processes. Reviewers frequently highlight its capabilities in event management, finding it easy to maintain events, and appreciate its integration features with other software like Marketo and Salesforce.

While the platform aids in stabilizing and increasing event registration yield, some reviewers, 2 of 5, reported critical system failures during live events, leading to operational disruptions. Other areas for improvement include customer support, functionality for complex events, user experience, and robust data analytics. Overall, reviewer sentiment is mixed, acknowledging its utility for registration but raising concerns about reliability and advanced feature limitations.

Pros

Creating event landing pages
Automating event-related emails
Streamlining on-site check-in
Ease of maintaining event details
Integration with marketing and CRM platforms like Marketo and Salesforce

Cons

Customer support responsiveness and effectiveness
Limited functionality for complex event structures
User interface and overall user experience
Limitations in data and analytics features
Platform reliability issues during critical live event functions

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Splash Reviews

54 Reviews

Pretty good product but still needs some upgrades for the price

Rating: 7 out of 10

Incentivized

September 5, 2025

Use Cases and Deployment Scope

We use Splash Event Marketing Platform for events where we want to do event RSVP tracking and analytics. The business problems the product addresses is providing us a central location to advertise and entice our clients to attend our events. We utilize Splash Event Marketing Platform on 15-20 events per year and especially appreciate the tracking links function.

Pros

Tracking links
Customizable web pages
Check in pages

Cons

Guest analytics as far as how many events a guest attends
Integration with hubspot
being able to block a email address from RSVPing and not just a domain.

Likelihood to Recommend

Works well for regular event pages where we just need basic information but doesn’t help if I wanted to track ROI

Verified User

Director in Sales (201-500 employees)

Vetted Review

6 years of experience

Great Potential But Consistently Unreliable

Rating: 5 out of 10

August 12, 2025

Use Cases and Deployment Scope

Our initial intent in adopting Splash was to fully transition our event invitation process to the platform, leveraging its capabilities for templated invitations, guest management, and on-site check-in. The goal was to streamline event workflows, improve brand consistency, and enhance the attendee experience. However, we’ve encountered several roadblocks that have limited our use of the platform. Currently, we primarily utilize Splash for on-site check-in and for building the initial shell of event invitations. While the platform offers potential for broader use, such as full-scale invite deployment and email automation, challenges around functionality, flexibility, and integration have prevented us from implementing it to its full extent. We’re continuing to evaluate how to better integrate Splash into our event workflow, but at this time, its use remains relatively limited in scope.

Pros

When it works, the check-in feature is especially valuable and helps streamline guest arrival. However, over the past year, we've experienced a number of technical and performance issues that have impacted reliability and limited broader adoption.

Cons

There is definitely room for improvement—particularly around customer support. Having access to a live customer service phone line would significantly enhance the user experience.
Additionally, receiving clear, direct answers rather than being sent documentation to read through would make troubleshooting more efficient and less time-consuming especially when onsite

Likelihood to Recommend

When we first started using Splash Event Marketing Platform, the platform showed great promise and worked well for our team’s needs. However, over the past year, we’ve encountered issue after issue—many of which are described by support as problems “no one else has ever experienced.” Unfortunately, this has happened frequently, making it difficult to trust the platform for consistent execution.

Verified User

Team Lead in Marketing (1001-5000 employees)

Vetted Review

2 years of experience

Best In person Event Platform.

Rating: 7 out of 10

Incentivized

July 30, 2025

Use Cases and Deployment Scope

We are using Splash for an in-person Event. For Lead Sync we are using Adobe Marketo Marketing Tool. After creating an Event in Splash, we can manage everything within Splash, including changing the status and adding more questions to the form. For an in-person Event, we can easily use Splash and send automated emails through it upon audience activities.

Pros

In person events
Event program with Marketo software.
Easy to maintain event.

Cons

More user interface.
More easy way for Landing Page build.
Webinar Event.

Likelihood to Recommend

We can generate leads for the event through the Splash Event page. Easy to gather audience through Splash, and easy to maintain leads with CRM and marketing tools through integration with Splash.

Ashkhan Ahmed

Engineer Technology in Information Technology at Verticurl Marketing private limited (1001-5000 employees)

Vetted Review

2 years of experience

Just my thoughts

Rating: 5 out of 10

Incentivized

July 30, 2025

Use Cases and Deployment Scope

We used the CRM system Splash Event Marketing Platform for registrations to our hiring events, where candidates can register for a date and time along with uploading their resume to attend the event. It gives the candidate the ability to be in control of which date and time they will attend.

Pros

web based
Follow up communication with attendees being automated

Cons

Customer support, in my experience, rarely addresses the issue you may face - I spend more time resolving my own issues since
When the site doesn't work, or goes down - since we use it daily - it cause mass panic.
Tracking - I think this is an area that could definitely use some help is how the Marketing data is compiled and used.

Likelihood to Recommend

It is the best thing for now, but I think it lacks some flexibility and customization. It works well for singular non complexed events. And the development team struggle to keep up with things or I should say client needs that tend to evolve.

Verified User

Supervisor in Human Resources (5001-10,000 employees)

Vetted Review

4 years of experience

Could be a bit more robust but gets the job done.

Rating: 9 out of 10

Incentivized

July 29, 2025

Use Cases and Deployment Scope

We use Splash to create event landing pages, track registrations both within Splash as well as via Salesforce integration where invitees and registrants are tracked through campaigns. We use Splash to send reminder emails as well as integration to Zoom where we host our virtual events. It's important for us to know whether a person registered and attended, or did not attend so that we can send follow-up communications based accordingly. Splash allows us to do this easily.

Pros

Calendar Invites
Salesforce Integration
Waitlist

Cons

Multisession events
Events spanning multiple days with registration for each day independently
Ability to easily modify confirmation emails or calendar events

Likelihood to Recommend

Splash is well suited for single events, either in-person or virtual where registration is clearcut. For multiday events where a person needs the ability to register for sessions individually, not so much unless you are simply registering for the event as a whole. The confirmation emails get tricky in this case since you will receive a single confirmation for the event itself versus sessions-specific.

Verified User

Director in Marketing (10,001+ employees)

Vetted Review

3 years of experience

Splash events

Rating: 4 out of 10

Incentivized

January 15, 2025

Use Cases and Deployment Scope

I have looked into using Splash Event Marketing Platform for a number of corporate events. All of the events were invitation only and were free for those invited to attend. Unfortunately, Splash continually came up short for this event type.

Pros

Out of the box designs
Backend user interface
Marketing integrations

Cons

A way to make events invite only without 15 steps for the person registering
Better marketing options for invite-only events
Less questions for the registrants to need to answer

Likelihood to Recommend

This is a great platform for paid events. Especially for companies that are looking for a standout design out of the box. Their themes are beautiful and the experience feels very upscale and professional for the registrant of paid events. For free events it’s quite clunky for the registrant and it’s less seamless. You don’t get that high-end feel since there is so many places it says “FREE”. When you’re trying to host an invite-only event, it’s not really about it being free as much as it’s about it being exclusive.

Sura Hart

Advisor in Corporate at Artest Management Group (1-10 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

Great event/attendee management platform

Rating: 10 out of 10

February 8, 2022

Use Cases and Deployment Scope

I primarily use splash for attendee management/registration. We build event landing pages with event details and CTA to register. Then we also end follow-up communications and confirmations via Splash.

Pros

The customization is the best I've seen out there
Once you get the hang of how it works you can really build everything out on your own
Easy attendee tracking and email communication processes
Organized system

Cons

In the beginning, it's frustrating to lean on customer support to figure out how to fix things, especially if the matter is timely, but I think that just comes with getting adjusted to a new system. Otherwise, no major complaints!

Likelihood to Recommend

It really satisfies all of our needs when it comes to attendee management/registration/check-in. The new virtual capabilities are also useful and I'd like to utilize those more. Splash offers demos and onboarding to really show you how to take advantage of all of their capabilities.

Verified User

Manager in Marketing (501-1000 employees)

Vetted Review

4 years of experience

Long time Splash user - highly recommend

Rating: 9 out of 10

Incentivized

October 12, 2021

Use Cases and Deployment Scope

Splash is being used mainly by our Talent Acquisition organization to put on virtual recruiting events for candidates interested in learning about and potentially joining our organization. We also use it for events for employer branding and talent attraction, so some of our users are in the marketing realms as well.

Pros

Event Marketing
Event Communications
Branding

Cons

Email templates
System integrations

Likelihood to Recommend

I love to use Splash for self-contained events that are hosted by our company. From start to finish, it is easy to build the event page, market the event on social, invite attendees, keep track of guests, and run the event in-person or virtually. When taking part in an event where we are one company of many and the organizers are external to our company, like where we have a booth at a conference, we can still use Splash's event page for informational purposes.

Verified User

Program Manager in Human Resources (10,001+ employees)

Vetted Review

5 years of experience

Streamline your processes and save time with Splash

Rating: 9 out of 10

Incentivized

October 12, 2021

Use Cases and Deployment Scope

I used splash for the following:

Landing page for content
Registration page for activities/events/gated content
Hosting virtual events
Check-in for events
integration with Salesforce

In the marketing world we are always looking to streamline processes and make things more efficient, while being data-driven. Splash provided us with the opportunity to get valuable time back in our day by automating tedious processes that used to be done manually. With splash, we have realtime insight into data. The virtual platform they have rolled out makes hosting virtual events a breeze!

Pros

streamline processes and workflows
automation
integration

Cons

security

Likelihood to Recommend

Splash is great for:

landing pages for content
gated pages for content to capture data
registration pages for events
confirmation/reminder emails
virtual event/webinar hosting

Verified User

Manager in Marketing (1001-5000 employees)

Vetted Review

4 years of experience

Great Tool

Rating: 9 out of 10

Incentivized

June 14, 2021

Use Cases and Deployment Scope

We used Splash for all of our field events. With the volume we had it was much easier to create landing pages and track registrations that what we had been using previously. While the entire marketing team didn't use it for all events it was a critical technology that helped us move quickly.

Pros

Tracks registration.
Allows for quick edits.

Cons

The modify option for registered users wasn't the best.
Sometimes we had issues updating photos because the system wanted it done a certain way even though there were multiple options.

Likelihood to Recommend

When we would have quick turn events, Splash was great due to the ease of updating the landing page. We were also able to host several templates so we didn't have to start from scratch each time. The email function we didn't use often as they didn't seem to get through to everyone's inbox.

Bridget Falk

Field Market Manager in Marketing at Optiv (1001-5000 employees)

Vetted Review

2 years of experience

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Great Potential But Consistently Unreliable

Rating: 5 out of 10

August 12, 2025

Use Cases and Deployment Scope

Pros

When it works, the check-in feature is especially valuable and helps streamline guest arrival. However, over the past year, we've experienced a number of technical and performance issues that have impacted reliability and limited broader adoption.

Cons

There is definitely room for improvement—particularly around customer support. Having access to a live customer service phone line would significantly enhance the user experience.
Additionally, receiving clear, direct answers rather than being sent documentation to read through would make troubleshooting more efficient and less time-consuming especially when onsite

Likelihood to Recommend

Verified User

Team Lead in Marketing (1001-5000 employees)

Vetted Review

2 years of experience