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Stream Chat Reviews and Ratings

Rating: 8.6 out of 10
Score
8.6 out of 10

Community insights

TrustRadius Insights for Stream Chat are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Speed of Integration: Many users have praised the speed at which Stream Chat integrates with their systems, with responses showing up almost immediately. This indicates that numerous reviewers have found the platform to be highly responsive during the integration process.

Responsive and Helpful Support Team: Several users have expressed their satisfaction with Stream's support team, highlighting their responsiveness and helpfulness in addressing requests and issues. These users specifically mention that the support team goes beyond providing canned responses and takes the effort to investigate and resolve problems, indicating a positive experience with customer support.

Reliable Performance: A significant number of reviewers have praised Stream Chat for its reliable performance over an extended period of use, often spanning two years or more. This indicates that many customers have had positive experiences using the platform for chat and augmented chat experiences in social commerce ventures.

Reviews

3 Reviews

Stream Chat review

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Automating chats and reactions has been an invaluable tool for enhancing my productivity. By employing this approach, I am able to efficiently express my thoughts and ideas, while saving valuable time and energy that would otherwise be spent typing out messages manually. This has resulted in a significant increase in my overall output, allowing me to focus on other important tasks and responsibilities. I have found that automating chats and reactions has been an excellent solution for me, and I would highly recommend it to anyone looking to streamline their communication process.

Pros

  • Helped in scaling the digital needs of the venture. so very good in scalability.
  • stream chat provides real-time messaging capabilities, enabling users to send and receive messages instantly.
  • Stream Chat provides moderation tools that enable developers to manage chat content and user behavior.
  • Stream Chat integrates easily with other platforms and tools, including popular development frameworks, mobile and web applications, and third-party services such as authentication providers and analytics tools.

Cons

  • User interfaces customaization can be improved a bit, I hope the dedicated team is working behind it.
  • can work on chat bot for better access of helps in some features.
  • Stream Chat offers a message search feature, but some users have reported that it can be sluggish or inconsistent, particularly when sifting through substantial amounts of data.

Likelihood to Recommend

Based on my experience, here are some scenarios where Stream Chat is well suited:

1. If you want to build a real-time chat system then it is a very important use case.

2. Also good if you want to integrate it into gaming applications.

However, there are also scenarios where Stream Chat may be less appropriate. For example:

1. stream chat use cases are mostly for real-time messaging use cases only but if you are someone who don't have such use case than you can skip stream chat

Cj
Chirag jangra
product analyst in Product Management at heyy life (11-50 employees)
Vetted Review
Stream Chat
1 year of experience

Review of stream chat

Rating: 9 out of 10

Use Cases and Deployment Scope

So when we were building our application, we needed a tool with the help of which we can implement some real-time chatting on the app and can track the conversations. So we came across this amazing platform named stream chat. So, it helped us a lot in tracking these things without investing much of the resources.

Pros

  • Well, if there's a need for real-time messaging need then stream chat is there for the help.
  • Multi-platform support of Stream chat is really good. It supports a range of platforms like web, desktop, mobile.
  • Also it is very easy for developer to customise there need with the help of its documentation which make it very easy to implement.

Cons

  • well when the scalability is concerned, I think there is the room for improvement of course. When the volume of messages and chats go up, stream chat performance can may suffer.
  • Pricing model is bit confusing. It can be make simpler and can be break into small subsets or so. If i am using half of the tools with stream chats than there should be some easy models of payment.
  • Analytics part of stream chat can be more transparent. as a analyst i would love to understand metrics thoroughly.

Likelihood to Recommend

Scenarios, where stream chat is best suited, are as follows:

1. social networking apps where users want to interact with each other then it is the best fit to integrate stream chat into the system.

2. in Gaming, Stream Chat is a good choice to make a chat functionality in multiplayer games, where real-time communication plays key role.

While Stream Chat is well-suited for many use cases, there are also scenarios where it may be less appropriate. For example:

1. if you are an application where the message volume is low then you can skip the solution and can go for cheaper alternatives.

2. application with less resources can ma skip stream chat.

VU
Verified User
Engineer in Product Management (11-50 employees)
Vetted Review
Stream Chat
1 year of experience

Highly recommend Stream products

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

It has been integrated throughout several of our subscription-based website products to support interaction bewtween and within the companies. Implementation into our native Azure C# applications was a breeze. Performance and pricing are very favorable.

Pros

  • Excellent performance
  • Easy to implement code
  • Great documentation
  • A familiar modern interface

Cons

  • Better documentation on more subtle use-case scenarios

Likelihood to Recommend

Any web site or application where social-media style chat functionality would be a benefit. There is literally no need to re-invent the wheel with this most excellent service. The pricing and functionality of this product is very impressive. I imagine that we'll be using Stream Chat for many years to come.

CU
Christopher Underwood
CTO (Chief Technical Officer) in Information Technology at Encore Group of Professionals, LLC (51-200 employees)
Vetted Review
Stream Chat
3 years of experience
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