Stream Chat review
April 19, 2023

Stream Chat review

Chirag jangra | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Stream Chat

Automating chats and reactions has been an invaluable tool for enhancing my productivity. By employing this approach, I am able to efficiently express my thoughts and ideas, while saving valuable time and energy that would otherwise be spent typing out messages manually. This has resulted in a significant increase in my overall output, allowing me to focus on other important tasks and responsibilities. I have found that automating chats and reactions has been an excellent solution for me, and I would highly recommend it to anyone looking to streamline their communication process.

Pros

  • Helped in scaling the digital needs of the venture. so very good in scalability.
  • stream chat provides real-time messaging capabilities, enabling users to send and receive messages instantly.
  • Stream Chat provides moderation tools that enable developers to manage chat content and user behavior.
  • Stream Chat integrates easily with other platforms and tools, including popular development frameworks, mobile and web applications, and third-party services such as authentication providers and analytics tools.

Cons

  • User interfaces customaization can be improved a bit, I hope the dedicated team is working behind it.
  • can work on chat bot for better access of helps in some features.
  • Stream Chat offers a message search feature, but some users have reported that it can be sluggish or inconsistent, particularly when sifting through substantial amounts of data.
  • Real-time messaging management is the big feature for us to look stream chat at
  • Tracking the details and all for the same
  • Customisation feature is also. really good due to which we can customise the reports the way we want
  • Obviously it had a very positive impact on our business.
  • we didn't had to invest much on our teach team to build another real-time chatting system.
  • Stream chat was already there for us here to assist on the process.
Why we prefer stream chat over Twilio was as follows:
1. User interface customization: Stream Chat provides wide range of user interface customization feature than Twilio.
2. Moderation tools: Stream chat provides a lot of moderation tools to manage chat and content being generate real time on the app.
3. Collaboration features: collaboration feature of stream chat is really good. Very simple collaboration features are provided by Stream Chat

Do you think Stream Chat delivers good value for the price?

Yes

Are you happy with Stream Chat's feature set?

Yes

Did Stream Chat live up to sales and marketing promises?

Yes

Did implementation of Stream Chat go as expected?

I wasn't involved with the implementation phase

Would you buy Stream Chat again?

Yes

Based on my experience, here are some scenarios where Stream Chat is well suited:
1. If you want to build a real-time chat system then it is a very important use case.
2. Also good if you want to integrate it into gaming applications.

However, there are also scenarios where Stream Chat may be less appropriate. For example:
1. stream chat use cases are mostly for real-time messaging use cases only but if you are someone who don't have such use case than you can skip stream chat

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