What is Support.cc by 500apps?
Support.cc by 500apps is a helpdesk ticketing system that provides support for your customers. The tools are designed to improve customer satisfaction and to help you deal with issues from any channel: phone, email, text message, or social media like Facebook or Twitter.
Support.cc provides a wide range of services and solutions to satisfy the needs of its customers, including help desk software, live chat, and knowledge base management. A centralized ticketing system keeps track of and manages all customer support requests received via email, chat, social media, and phone calls.
Key features:
Support.cc provides a wide range of services and solutions to satisfy the needs of its customers, including help desk software, live chat, and knowledge base management. A centralized ticketing system keeps track of and manages all customer support requests received via email, chat, social media, and phone calls.
Key features:
- Ticket Management
- Knowledge Base
- Helpdesk Automation
- Advanced Reports
Categories & Use Cases
Screenshots
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Screenshot of Ticket Management
Technical Details
| Deployment Types | On-Premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Languages | English, Portuguese, Italian, French, Dutch |
FAQs
How much does Support.cc by 500apps cost?
Support.cc by 500apps starts at $0.
What are Support.cc by 500apps's top competitors?
Zendesk Suite, Freshdesk, and LiveAgent are common alternatives for Support.cc by 500apps.