What is Supportbench?
Supportbench is a SaaS solution that is focused on giving companies the ability to deliver the best possible support to their customers. According to the vendor, this solution melds the simple beauty of small business products with the power and complexity of enterprise solutions.
Supportbench includes advanced SLA management features that enable users to create SLAs for specific companies, contacts, contracts, priorities, assets and more.
Categories & Use Cases
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Screenshot of Agent command center
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | North America, Europe |
| Supported Languages | English |
FAQs
What are Supportbench's top competitors?
Zendesk Suite, Freshdesk, and Desk.com (discontinued) are common alternatives for Supportbench.
Who uses Supportbench?
The most common users of Supportbench are from Small-Business.