TrustRadius: an HG Insights company

What is SupportYourApp?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies around the globe.

SupportYourApp started as an in-house customer support department and grew into an independent business with Daria as the CEO in just 3 years. Originally founded in Kyiv, Ukraine, today SupportYourApp is an international company.

Today SupportYourApp has:

  • Over 1200 people on a team (over 2000 if speaking about SUP Group)
  • 8 international hubs (Latin America, Central Europe, Eastern Europe, North Africa, West Africa, Southern Africa, Middle East and South-East Asia)
  • Over 250 clients from over 30 countries
  • Over 60 operational languages
  • PCI/DSS L1 Service Provider
  • ISO/IEC 27001:2013 certification
  • GDPR-, CCPA-, and HIPAA-compliance

Their services include, but are not limited to:

  • Customer support (Front desk, Tier 1)
  • Technical support (Tier 1-3)
  • Social media customer service
  • CX services
  • Al-powered support teams
  • System setup and Integration
  • Reception desk services
  • Back-office services (data entry, content moderation & enrichment)
  • KYC and ID verification
  • Data annotation
  • Staff augmentation (web & software developers, UX/UI designers, QA)

SupportYourApp is an international Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.

Categories & Use Cases

Media

Screenshot of the SupportYourApp website

Screenshot of the SupportYourApp website