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Supremo Remote Desktop has proven to be an essential tool for remote workers, offering a reliable and secure solution for various use …
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Product Details
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- Tech Details
What is Supremo Remote Desktop?
Supremo Remote Desktop Features
- Supported: Screen Sharing
- Supported: File Sharing
- Supported: Real-Time Chat
- Supported: Session Recording
- Supported: Activity Dashboard
- Supported: Customizable Branding
- Supported: Multi-Channel Communication
- Supported: Remote Access/Control
- Supported: Reporting/Analytics
- Supported: Third Party Integrations
- Supported: Performance Metrics
- Supported: Access Controls/Permissions
- Supported: Diagnostics Tools
- Supported: File Transfer
- Supported: Mobile Access
- Supported: Multiple Monitor Access
- Supported: Remote Printing
- Supported: Troubleshooting
Supremo Remote Desktop Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Android, iPhone, iPad |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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Supremo Remote Desktop has proven to be an essential tool for remote workers, offering a reliable and secure solution for various use cases. Users have praised its ease of use and affordability, making it accessible to a wide range of individuals. The software has been successfully utilized for everyday remote support needs, such as troubleshooting remote servers and PCs, transferring data, and working remotely.
Despite occasional issues with connection reliability, Supremo Remote Desktop has consistently provided a valuable user experience over the years. It has been commended for its cost-effectiveness and simplicity in supporting remote desktop needs. Users have found it particularly convenient for helpdesk and remote support tasks, as it allows them to handle 99% of incidents without needing to physically move.
Furthermore, Supremo Remote Desktop has become an integral part of daily operations for many users who rely on it to perform remote support for end users and manage remote sessions for both physical and virtual servers. Its power in managing these sessions has been highlighted by users who have experienced few problems while using the software. Overall, Supremo Remote Desktop stands out as a reliable and user-friendly solution that effectively addresses the challenges faced by remote workers and support professionals alike.
Customizable Interface: Users have expressed their appreciation for the ability to customize the interface of Supremo Remote Desktop with their logo and corporate colors, allowing businesses to create a personalized remote control experience. This feature has been highlighted by several reviewers as a beneficial addition that adds professionalism to their remote support services.
Fast Connection and High Image Resolution: Many users have praised Supremo Remote Desktop for its fast connection speed and high image resolution when remotely accessing equipment. This enhancement in the remote desktop experience has garnered positive feedback from multiple customers, who find it advantageous for smooth and efficient work processes.
Intuitive User Interface: The highly intuitive user interface of Supremo Remote Desktop has been commended by numerous users, making setup and connection to remote machines quick and easy. Even novice users have found it convenient to navigate, enabling them to start using the software promptly.
Lack of Multi-Factor Authentication: Several users have expressed disappointment with Supremo Remote Desktop's lack of multi-factor authentication. This has been a downside for them, as they feel it compromises the security of their remote sessions.
Occasional Lost Connections and Inability to Reconnect: Some users have reported experiencing occasional lost connections while using Supremo Remote Desktop. They have also faced difficulties reconnecting, which has caused inconvenience for them during important tasks or collaborations.
Slow Performance and Difficulty in Setup on Certain Networks: A number of users have mentioned that Supremo Remote Desktop can be slow at times, impacting their productivity. Additionally, some users have found it challenging to set up the software on certain networks, further adding to their frustration and time-consuming setup processes.