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What is SurveyCTO?

SurveyCTO is a mobile data collection platform designed for researchers and professionals who work in offline environments. According to the vendor, it enables users to gather high-quality data using mobile phones, tablets, or computers, even without an internet connection. The product is suitable for organizations of all sizes, ranging from small research teams to large academic institutions and international organizations. It is utilized by various professions and industries, including researchers, data collection professionals, academics, non-profit organizations, government agencies, monitoring and evaluation professionals, survey firms, community health workers, and agricultural researchers.

Key Features

Design complex survey forms: Users can create survey forms using either an intuitive spreadsheet format or a drag-and-drop form designer. They have the ability to preload data and stream it between datasets. Additionally, they can efficiently preview and revise forms using the testing interface.

Collect data offline or online: The vendor claims that users can collect data in offline mode by utilizing the SurveyCTO Android and iOS apps. Alternatively, they can collect data online through the universal web interface. Data can be securely submitted with multiple layers of encryption and data redundancy.

Monitor incoming data in real-time: Users can monitor incoming data in real-time to identify any issues or anomalies. They can employ the review and corrections workflow to flag suspicious data and set up automated quality checks to ensure data accuracy.

Learn from your data instantly: The vendor states that users can instantly analyze and visualize data using the built-in monitoring and visualization tool. They can also stream data to Google Sheets for sharing and collaboration purposes, as well as seamlessly integrate with external analytical tools for further analysis.

Powerful design and flexibility: Users can design complex survey forms with advanced features such as branching logic, non-linear navigation, and form version control. They can capture diverse data types, including audio audits, media files, and GPS positions. The product also allows users to set up automated quality checks to identify outliers and error-prone submissions.

Best-in-class security: According to the vendor, data is protected with robust security measures, including multiple layers of encryption and redundancy. Users can manage user permissions, control access to forms and data, and ensure compliance with GDPR standards and institutional review boards (IRBs).

High-performance reliability: The vendor claims that SurveyCTO offers stable servers with a 99.99% system reliability rate. Each subscription is assigned its own virtual server to ensure software stability. Moreover, both the mobile apps and web forms share an identical code base, ensuring consistent performance.

Immediate expert support: Users can access 24x7 support from a team of expert research and data collection professionals. The product provides an extensive support library with help articles, sample forms, video tutorials, and user forums. Additionally, users can participate in online training courses to enhance their SurveyCTO skills.

Advanced offline features: The vendor states that users can leverage advanced offline features to enhance data collection workflows in any location. They can use offline dataset publishing to link forms and preload data collected offline. Furthermore, users can transfer cases offline between enumerators' devices, facilitating flexible case management.

Integrations: Users can connect SurveyCTO with external systems through automated integrations using Zapier and OpenFN. The product also offers the flexibility to develop custom integrations using the RESTful API and webhooks. Additionally, users can download data in multiple formats, such as Stata, SPSS, and Excel, for further analysis using other tools.