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SurveyCTO

SurveyCTO

Overview

What is SurveyCTO?

SurveyCTO is a mobile data collection platform designed for researchers and professionals who work in offline environments. According to the vendor, it enables users to gather high-quality data using mobile phones, tablets, or computers, even without an internet connection. The product is suitable for...

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Recent Reviews

TrustRadius Insights

SurveyCTO is a valuable tool for small companies and NGOs that need to collect data of higher quality in the field. Users can customize …
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.surveycto.com/plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $220 per month (pay-as-you-go)
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Product Details

What is SurveyCTO?

SurveyCTO is a mobile data collection platform designed for researchers and professionals who work in offline environments. According to the vendor, it enables users to gather high-quality data using mobile phones, tablets, or computers, even without an internet connection. The product is suitable for organizations of all sizes, ranging from small research teams to large academic institutions and international organizations. It is utilized by various professions and industries, including researchers, data collection professionals, academics, non-profit organizations, government agencies, monitoring and evaluation professionals, survey firms, community health workers, and agricultural researchers.

Key Features

Design complex survey forms: Users can create survey forms using either an intuitive spreadsheet format or a drag-and-drop form designer. They have the ability to preload data and stream it between datasets. Additionally, they can efficiently preview and revise forms using the testing interface.

Collect data offline or online: The vendor claims that users can collect data in offline mode by utilizing the SurveyCTO Android and iOS apps. Alternatively, they can collect data online through the universal web interface. Data can be securely submitted with multiple layers of encryption and data redundancy.

Monitor incoming data in real-time: Users can monitor incoming data in real-time to identify any issues or anomalies. They can employ the review and corrections workflow to flag suspicious data and set up automated quality checks to ensure data accuracy.

Learn from your data instantly: The vendor states that users can instantly analyze and visualize data using the built-in monitoring and visualization tool. They can also stream data to Google Sheets for sharing and collaboration purposes, as well as seamlessly integrate with external analytical tools for further analysis.

Powerful design and flexibility: Users can design complex survey forms with advanced features such as branching logic, non-linear navigation, and form version control. They can capture diverse data types, including audio audits, media files, and GPS positions. The product also allows users to set up automated quality checks to identify outliers and error-prone submissions.

Best-in-class security: According to the vendor, data is protected with robust security measures, including multiple layers of encryption and redundancy. Users can manage user permissions, control access to forms and data, and ensure compliance with GDPR standards and institutional review boards (IRBs).

High-performance reliability: The vendor claims that SurveyCTO offers stable servers with a 99.99% system reliability rate. Each subscription is assigned its own virtual server to ensure software stability. Moreover, both the mobile apps and web forms share an identical code base, ensuring consistent performance.

Immediate expert support: Users can access 24x7 support from a team of expert research and data collection professionals. The product provides an extensive support library with help articles, sample forms, video tutorials, and user forums. Additionally, users can participate in online training courses to enhance their SurveyCTO skills.

Advanced offline features: The vendor states that users can leverage advanced offline features to enhance data collection workflows in any location. They can use offline dataset publishing to link forms and preload data collected offline. Furthermore, users can transfer cases offline between enumerators' devices, facilitating flexible case management.

Integrations: Users can connect SurveyCTO with external systems through automated integrations using Zapier and OpenFN. The product also offers the flexibility to develop custom integrations using the RESTful API and webhooks. Additionally, users can download data in multiple formats, such as Stata, SPSS, and Excel, for further analysis using other tools.

SurveyCTO Video

SurveyCTO platform overview

SurveyCTO Integrations

SurveyCTO Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SurveyCTO is a valuable tool for small companies and NGOs that need to collect data of higher quality in the field. Users can customize their surveys with code skip patterns without needing programming skills, reducing the need for programmers and longer turnaround times. The offline functionality has proven invaluable, particularly for teams working in rural areas or where internet access or electricity is not guaranteed. SurveyCTO reduces the possibility of potential errors associated with paper questionnaires, thus improving data accuracy and saving considerable time compared to previous data flow.

SurveyCTO allows users to conduct surveys on Android tablets, reducing the barrier between enumerators and respondents, which has had a positive impact on survey speed and flow. Moreover, given its ease-of-use, project staff can get started working on their own surveys without needing programming knowledge, further reducing costs and streamlining the process. Large-scale household socioeconomic and agricultural surveys have benefited significantly from SurveyCTO's ability to impose constraints, ensuring a high level of data quality while monitoring results as they are completed in the field. Academic research also benefits from SurveyCTO because it saves money over more traditional CAI and produces better data quality than paper surveys. As a result, SurveyCTO is becoming increasingly popular with organizations that need to collect millions of data points through electronic data collection while dealing with limited connectivity and staff of varying skill levels.

User-Friendly Interface: Many users have praised SurveyCTO's interface for being user-friendly and easy to navigate. They appreciate how it simplifies the process of designing data collection instruments, and this sentiment is shared by a majority of reviewers.

Online/Offline Data Collection: The ability to collect responses both online and offline is another feature that many users find appealing in SurveyCTO. Reviewers state that this ensures maximum data collection, making it a preferred choice in their data collection activities.

Excellent Customer Service: A significant number of users applaud the customer service offered by SurveyCTO, with quick and efficient responses being cited as particularly impressive. Customers feel supported when they need help troubleshooting issues or navigating any part of the software.

High Price: Some users have expressed that the pricing of SurveyCTO is too high, especially for individuals who want to use the service for small projects. This may limit its accessibility and usefulness for some potential users.

Complex Form Creation: Users have had to invest a considerable amount of time and effort in making even simple forms, as SurveyCTO is perceived as complex and intimidating. Some users found it challenging to work with advanced features such as filtering options within a question without external help.

Poor User Interface: The user interface of SurveyCTO could be improved to make it more appealing and user-friendly. Some users found it confusing and in need of refinement.

Users of SurveyCTO have made several recommendations based on their experiences with the platform. Firstly, many users recommend using SurveyCTO for survey data collection, particularly for uploading photos. This feature is praised for its convenience and usefulness in gathering visual data alongside survey responses.

Secondly, users suggest considering SurveyCTO if you are looking for a software that does not require extensive configuration and heavy data analysis. It is described as a user-friendly and efficient solution for data collection, with competitive pricing options.

Lastly, users recommend SurveyCTO for professionals who work in customer insights and entrepreneurs who want to stay ahead of market changes. The platform is regarded as valuable in these fields, offering clean and safe technologies for research tools. However, it should be noted that some users caution against using SurveyCTO if you are a beginner or not familiar with advanced functions, suggesting external help or taking time to learn these features to improve survey quality.

Overall, SurveyCTO receives positive feedback for its photo upload capabilities, simplicity, efficiency, compatibility with Android devices, friendly modern solution for data collection, and customer support.

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