Name: SurveyCTO platform overview: Collect your best data
Uploaded: 2020-02-24T22:21:56.000Z
Duration: 3 min 2 s
Description: SurveyCTO platform overview

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### Data Collection and Management
Users across various reviews consistently praise SurveyCTO for its robust data collection and management capabilities. They highlight the platform's efficiency in collecting and storing data, its user-friendly interface for designing data collection instruments, and its ability to gather necessary information for decision-making processes. Additionally, users appreciate SurveyCTO's flexibility in collecting responses both online and offline, ensuring maximum data collection even in challenging conditions. The platform's features, such as the ability to record audio, video, and take pictures, further enhance the data collection process, making it a valuable tool for researchers and surveyors alike.

### Form and Survey Design
Users generally praise SurveyCTO for its form and survey design capabilities. The platform is commended for its user-friendly interface, time-saving online survey builder, and ease of customizing survey instruments. However, some users express concerns about repetitive survey structures and the lack of automated variable-generation features. Despite these drawbacks, SurveyCTO's form and survey design functionality is seen as a valuable asset for efficient data collection and analysis.

### Offline Data Collection
Users consistently highlight SurveyCTO's offline data collection feature as a standout aspect of the platform. The ability to collect data in remote areas without internet connectivity has been a game-changer for many organizations. Reviewers appreciate the flexibility offered by SurveyCTO, allowing them to capture various types of data such as audio, video, and images even in challenging conditions. The reliability of the offline mode, especially in areas with poor network coverage, has been a key factor in users' positive experiences with the platform.

### Research and Interview Tools
User feedback on SurveyCTO's research and interview tools functionality varies across the reviews provided. While some users praise the ease of use and the ability to incorporate multimedia elements like videos and audio into questionnaires, others express frustration with repetitive survey structures that lead to time wastage. The skip logic feature and question branching are highlighted as valuable tools that enhance the survey experience, particularly for longer surveys. Additionally, the ability to store data offline and send it to the server later is appreciated for its flexibility and reliability, even on older devices. Despite differing opinions, SurveyCTO's research and interview tools seem to offer a range of features that cater to various research needs and preferences.

### Customization and Flexibility
While some users find SurveyCTO's customization and flexibility features intuitive and efficient for designing complex surveys with skip logic and question branching, others express challenges in grasping the intricacies of setting up these advanced functionalities. The ability to customize survey instruments, such as coding skip patterns, is appreciated by many, yet there are concerns about the learning curve associated with implementing these customization options effectively. Despite differing opinions, it is evident that SurveyCTO offers a range of customization tools that cater to diverse survey design needs.

### Data Exporting and Analysis
Users have varied opinions on SurveyCTO's data exporting and analysis capabilities. While some find the platform's data exporting options limited and express challenges in understanding the logic, others appreciate the time-saving features and the ability to ensure data quality. Recommendations highlight SurveyCTO's strength in managing large quantities of survey data securely without the need for external analysis software. The platform's security measures and the ease of managing collected data are noted as significant advantages. However, there are suggestions that users requiring extensive data analysis may need additional expertise to leverage SurveyCTO's full potential in this area.

### Security and Data Protection
Users commonly praise SurveyCTO for its robust security and data protection features. The advanced data encryption and multiple layers of security provided by SurveyCTO are highly valued, especially for organizations dealing with sensitive data like health and client surveys. Users express a sense of assurance and confidence in the platform's ability to protect their data from loss or unauthorized access throughout the survey process. The high level of security offered by SurveyCTO is seen as a critical factor in enabling users to conduct surveys without fear, ensuring the integrity and confidentiality of the collected data.

Users of SurveyCTO have made several recommendations based on their experiences with the platform. Firstly, many users recommend using SurveyCTO for survey data collection, particularly for uploading photos. This feature is praised for its convenience and usefulness in gathering visual data alongside survey responses.

Secondly, users suggest considering SurveyCTO if you are looking for a software that does not require extensive configuration and heavy data analysis. It is described as a user-friendly and efficient solution for data collection, with competitive pricing options.

Lastly, users recommend SurveyCTO for professionals who work in customer insights and entrepreneurs who want to stay ahead of market changes. The platform is regarded as valuable in these fields, offering clean and safe technologies for research tools. However, it should be noted that some users caution against using SurveyCTO if you are a beginner or not familiar with advanced functions, suggesting external help or taking time to learn these features to improve survey quality.

Overall, SurveyCTO receives positive feedback for its photo upload capabilities, simplicity, efficiency, compatibility with Android devices, friendly modern solution for data collection, and customer support.

SurveyCTO is a mobile data collection platform designed for researchers and professionals who work in offline environments. According to the vendor, it enables users to gather high-quality data using mobile phones, tablets, or computers, even without an internet connection. The product is suitable for organizations of all sizes, ranging from small research teams to large academic institutions and international organizations. It is utilized by various professions and industries, including researchers, data collection professionals, academics, non-profit organizations, government agencies, monitoring and evaluation professionals, survey firms, community health workers, and agricultural researchers.

## Key Features

**Design complex survey forms**: Users can create survey forms using either an intuitive spreadsheet format or a drag-and-drop form designer. They have the ability to preload data and stream it between datasets. Additionally, they can efficiently preview and revise forms using the testing interface.

**Collect data offline or online**: The vendor claims that users can collect data in offline mode by utilizing the SurveyCTO Android and iOS apps. Alternatively, they can collect data online through the universal web interface. Data can be securely submitted with multiple layers of encryption and data redundancy.

**Monitor incoming data in real-time**: Users can monitor incoming data in real-time to identify any issues or anomalies. They can employ the review and corrections workflow to flag suspicious data and set up automated quality checks to ensure data accuracy.

**Learn from your data instantly**: The vendor states that users can instantly analyze and visualize data using the built-in monitoring and visualization tool. They can also stream data to Google Sheets for sharing and collaboration purposes, as well as seamlessly integrate with external analytical tools for further analysis.

**Powerful design and flexibility**: Users can design complex survey forms with advanced features such as branching logic, non-linear navigation, and form version control. They can capture diverse data types, including audio audits, media files, and GPS positions. The product also allows users to set up automated quality checks to identify outliers and error-prone submissions.

**Best-in-class security**: According to the vendor, data is protected with robust security measures, including multiple layers of encryption and redundancy. Users can manage user permissions, control access to forms and data, and ensure compliance with GDPR standards and institutional review boards (IRBs).

**High-performance reliability**: The vendor claims that SurveyCTO offers stable servers with a 99.99% system reliability rate. Each subscription is assigned its own virtual server to ensure software stability. Moreover, both the mobile apps and web forms share an identical code base, ensuring consistent performance.

**Immediate expert support**: Users can access 24x7 support from a team of expert research and data collection professionals. The product provides an extensive support library with help articles, sample forms, video tutorials, and user forums. Additionally, users can participate in online training courses to enhance their SurveyCTO skills.

**Advanced offline features**: The vendor states that users can leverage advanced offline features to enhance data collection workflows in any location. They can use offline dataset publishing to link forms and preload data collected offline. Furthermore, users can transfer cases offline between enumerators' devices, facilitating flexible case management.

**Integrations**: Users can connect SurveyCTO with external systems through automated integrations using Zapier and OpenFN. The product also offers the flexibility to develop custom integrations using the RESTful API and webhooks. Additionally, users can download data in multiple formats, such as Stata, SPSS, and Excel, for further analysis using other tools.

SurveyCTO is a valuable tool for small companies and NGOs that need to collect data of higher quality in the field. Users can customize their surveys with code skip patterns without needing programming skills, reducing the need for programmers and longer turnaround times. The offline functionality has proven invaluable, particularly for teams working in rural areas or where internet access or electricity is not guaranteed. SurveyCTO reduces the possibility of potential errors associated with paper questionnaires, thus improving data accuracy and saving considerable time compared to previous data flow.

SurveyCTO allows users to conduct surveys on Android tablets, reducing the barrier between enumerators and respondents, which has had a positive impact on survey speed and flow. Moreover, given its ease-of-use, project staff can get started working on their own surveys without needing programming knowledge, further reducing costs and streamlining the process. Large-scale household socioeconomic and agricultural surveys have benefited significantly from SurveyCTO's ability to impose constraints, ensuring a high level of data quality while monitoring results as they are completed in the field. Academic research also benefits from SurveyCTO because it saves money over more traditional CAI and produces better data quality than paper surveys. As a result, SurveyCTO is becoming increasingly popular with organizations that need to collect millions of data points through electronic data collection while dealing with limited connectivity and staff of varying skill levels.

User-Friendly Interface: Many users have praised SurveyCTO's interface for being user-friendly and easy to navigate. They appreciate how it simplifies the process of designing data collection instruments, and this sentiment is shared by a majority of reviewers.

Online/Offline Data Collection: The ability to collect responses both online and offline is another feature that many users find appealing in SurveyCTO. Reviewers state that this ensures maximum data collection, making it a preferred choice in their data collection activities.

Excellent Customer Service: A significant number of users applaud the customer service offered by SurveyCTO, with quick and efficient responses being cited as particularly impressive. Customers feel supported when they need help troubleshooting issues or navigating any part of the software.

High Price: Some users have expressed that the pricing of SurveyCTO is too high, especially for individuals who want to use the service for small projects. This may limit its accessibility and usefulness for some potential users.

Complex Form Creation: Users have had to invest a considerable amount of time and effort in making even simple forms, as SurveyCTO is perceived as complex and intimidating. Some users found it challenging to work with advanced features such as filtering options within a question without external help.

Poor User Interface: The user interface of SurveyCTO could be improved to make it more appealing and user-friendly. Some users found it confusing and in need of refinement.

SurveyCTO is a secure, and scalable mobile data collection platform for researchers and professionals working in offline settings, from Dobility headquartered in Cambridge, MA.

Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.

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SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

Standard Monthly

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Individual Plan - Premier Annual

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Team Premier

SurveyCTO

An online survey is a questionnaire that the target audience can complete over the Internet. Online surveys are usually created as Web forms with a database to store the answers and statistical software to provide analytics.

Dobility, Inc

SurveyCTO platform overview: Collect your best data

SurveyCTO is the most reliable, secure, and scalable mobile data collection platform for researchers and professionals working in offline settings. Watch this three minute video to learn more about the platform.

Survey Format & Appearance

Features related to the type, look & feel of surveys.

Online surveys

Paper surveys

Supports the creation of paper surveys. This might be a “print” option, and should include some mechanism for entering the data into the survey system for reporting purposes.

Phone surveys

Supports the creation and/or deployment of phone surveys, including a mechanism for entering the data into the survey system for reporting purposes.

Survey templates

Includes a selection of pre-made survey templates for different types of surveys.

Survey library

Includes an organization tool, such as a library, that allows the user to save, store and re-use or update past surveys.

Themes

Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

Custom logo/branding

Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

Single page survey

Survey appears on a single continuous page, rather than requiring respondents to click through to multiple pages.

Progression bar

Survey displays a progression bar so that respondents know where they are in the survey (how much completed vs. how much left).

Responsive design

Survey is optimized for a variety of screens and devices, including mobile.

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

Multimedia content

Users can include audio, images and videos within surveys.

Drag-and-drop editor

Users can easily rearrange survey elements, such as question blocks, by dragging them into new positions.

Changes to live survey

Users can make changes to live surveys after they are published.

Question bank

Includes a set of pre-made sample questions or question templates.

Question design help

Includes educational material about question design for research, such as tips, recommendations, and information about best practices.

Multiple question types

Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

Matrix questions

Supports matrix or grid questions, such as “How often did you: eat breakfast? …exercise?...get 8 hrs of sleep?” where each subquestion has the same set of possible answers (e.g. Always / Often / Sometimes / Never).

Translation/multi-lingual

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

Survey logic flexibility

Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

Response requirement/validation

Users can require that a respondent answer before moving on or submitting, and can specify the type of response (e.g. a phone number) that will be accepted.

Skip logic

Users can include rules that cause certain questions to be skipped based on a respondent’s demographic information, answer to a previous question, or response time, for example.

Conditional questions

Users can create rules for questions that are only asked to certain respondents, or only asked if particular behavioral or demographic criteria are met.

Question branching

Users can create branching question pathways, where a respondent’s answer at a given stage determines the next set of questions they will be asked.

Piping logic

Answers provided by respondents earlier in the survey can be piped into survey questions later on. For example, if Q1 asks for the respondent’s name, Q2 can ask “What did you have for breakfast, [Name]?”

Randomization

Question order and/or question set can be randomized across the respondent pool.

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

Response tracking

Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.

Data export

Data collected within the tool can be exported to another program for additional reporting/analysis.

Real-time results

Users can view results on dashboards in real-time as they come in, rather than needing to wait to run a report or take counts after the survey is closed.

Standard reports

Includes canned reports that allow users to generate and share accurate survey results.

Custom reports

Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.

Visualizations

Includes reporting or dashboard tools for visualizing survey data.

Analytics

Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.

SurveyCTO

Overview

What is SurveyCTO?