Zapier

Zapier

Customer Verified
Top Rated
Zapier

Overview

Reviews

Zapier a must have tool !

9
Zapier allows me to intergrate apps and automate my work in a click of a button without having technical knowledge.
This made me more …

Why Zapier Is Great

10
We use Zapier to automate tasks between apps that don’t have native integration. We use it to alert us about changes and additions to …

Best in class!

10
We use Zapier across the whole organization from finance, sales, marketing, development and support. We use Zapier to post messages or …
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Popular Features

View all 6 features

Pre-built connectors (95)

9.1
91%

Monitoring console (73)

8.7
87%

Connector modification (83)

8.1
81%

Support for real-time and batch integration (84)

7.5
75%

Reviewer Pros & Cons

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Pricing

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Starter

$24.99

Cloud
per month

Professional

$61.25

Cloud
per month

Team

$373.75

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Cloud Data Integration

8.3
83%

Product Details

What is Zapier?

Zapier is a platform designed to integrate data between web applications. Zapier automates the communication between apps by relying on “Triggers” within apps to catalyze pre-arranged actions, such as data formatting, and transfers of data between apps. The program featured pre-designed connections for more than 1,500 apps. It is scaled for small to mid-sized businesses and features a free version with limited connector complexity and quantities. According to the vendor, Zapier’s user interface was designed with the goal of users being able to establish connections, or “Zaps,” without developer help.

Zapier Video

Welcome to Zapier!

Zapier Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Frequently Asked Questions

What is Zapier?

Zapier is an automation platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

What is Zapier's best feature?

Reviewers rate Pre-built connectors highest, with a score of 9.1.

Who uses Zapier?

The most common users of Zapier are from Small Businesses and the Marketing & Advertising industry.

Reviews and Ratings

(486)

Ratings

Reviews

(1-25 of 486)
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Omar Abdelrehim | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Zapier across our entire company to automate our recurring tasks as well as any manual task that Zapier supports. The problem that it solved is time lost in entering data into different systems and also time lost due to copying information from one system to another system. This allowed us to keep using our existing systems and connect them which saved us money as compared to moving to an entirely new system that requires deployment and configuration and customization as well as save us time in data entry.
  • Easily connects thousands of platforms together
  • No technical knowledge required
  • Easily automates thousands of tasks
  • Inexpensive, cost effective
  • Cost increases dramatically to add functionality
  • Zapier needs to increase the number of tasks per subscription
  • A video library to help people on how to use Zapier
Zapier is ideal for companies that are trying to find a way to do recurring tasks in a more efficient way. If you're a company that has many different administrative tasks using software or you have many different tasks that involve manual interactions and you would like to make that process more efficient.
Thomas (TC) Riley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Zapier is used for our most simple integrations and specifically for those were configuring for clients. Being in charge of all software/tools means that we’re often required to integrate the platforms we provide with the client's existing tech stack. A majority of these use cases are very simple configurations (I.e. converting a chatbot contact submission to a lead in CRM), which Zapier is perfect for. We are easily able to set the client upon a low-cost Zapier plan, make the simple configuration and know it will work.
Zapier is the perfect, affordable tool for simple integrations and triggers.
  • Low cost
  • Easy configuration
  • Tons of native integrations
  • User-friendly
  • Lack of customization options within integrations
  • Limited ability to execute outside of the core functionality
  • Inability to run large-volume integrations at a competitive price point
Zapier is perfect for simple integrations and setting up generally low-volume accounts that require very little configuration and maintenance. For a distributed structure where a client/outside party is responsible for billing, it’s easy to create an account, put them on a low-cost plan, configure a simple integration and teach them how to alter the setup. Its webhook-based setup is perfect for many simple use cases and there’s no reason to use a more complex or expensive solution.
However, if you have integrations that are increasingly complex (involve parsing, multiple non-linear steps, the integration of non-native APIs), significant in overall volume/data or require additional features (time delays for API limits), Zapier likely isn’t your best choice. Other integration platforms offer higher levels of customization and capability, though they’re typically significantly more complex and expensive.
Ramón Carmona Medina | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zapier is the Swiss Knife every tech company should have. We use it particularly in the marketing department where we implement a lot of growth experiments and marketing automations. Before using Zapier we needed to wait until the developers team had time to implement our proposals, but nowadays we just run MVPs with Zapier for basic backend functions. If the growth or automation MVP is successful we can do 2 things: 1st it can keep running with Zapier, 2nd we ask the developers team to implement the feature that we already know is a successful feature. We use it from simple tasks like activating welcome emails, to almost building a mini CRM for certain apartments just with Zapier.
  • Zapier can integrate perfectly with almost every single app or service out there
  • Even if an integration is not developed you can always use the global integrations to connect with webhooks, emails, parsing, and build from zero your own custom integrations (you need more tech knowledge)
  • Zapier can run as fast as real-time, and with one of the paid options it gives you more than 75,000 tasks which is really good. They also have the free version which runs I think every 15 minutes and it has 100 tasks which is not bad for testing purposes. Actually, a few companies nowadays offer this kind of free tier.
  • The builder nowadays is really easy and friendly to use, they have implemented advanced features as paths and decision points and they continuously improve the platform.
  • Sometimes 75,000 tasks are not enough (believe it or not), and after that point, you start to pay per task it would be nice if they would offer more tasks under the same plan price.
  • It's supposed to work in collaboration with your team, but I feel there is plenty of opportunities here.
  • They have user communities for advanced and new users, but I think it could be done better
We did a retention/engagement strategy for users, so a user signs up and does a Trip. We automatically send an email saying if he did a 2nd trip, and he will obtain a discount for the 3rd trip. Once he gets the coupon we encourage him to complete a 5th trip with a minor discount. For every 5, 10, 15, 20, 30, and 40 trips, we offer a coupon or reward. We look to at least take our users up to 20 trips, and after that, it has become a habit for the users to use our platform. If we go to trip number 40, then they are an ambassador. All the automation was done with Zapier as backend plus webhooks, google sheets, mailjet, and other tools.

Score 10 out of 10
Vetted Review
Verified User
Review Source
Mostly used to integrate LMS (talent LMS) with an online store (Shopify) and CRM (Hubspot and salesforce). Enrolls customers who purchase training in an online store in courses and sends purchase data to salesforce. Also used to send custom automated emails to customers based on purchases
  • Allows for integration with apps that don’t have a native integration
  • Do not have to create complicated API codes
  • Provides instructions and examples on how to create work flows
  • Some can be lacking in instructional details needed
  • Sometimes a zap will yield an error which can be hard to troubleshoot
  • Customer support is limited bc zapier cannot access your apps
Best to integrate 2 or more apps that do not have a native integration and/or are limited in customization options. Also great for organizations merged together with different systems
Bryan McAnulty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Zapier connects the many tools we use in our business quickly and easily ensuring that our data is easily accessible. Many tools offer native integrations with each other, but there are so many pieces of software that when there isn't a native integration, Zapier comes to the rescue to ensure we can share data back and forth.
  • Massive amount of supported apps
  • Reliable at getting data where it needs to be
  • Easy for non-developer team mates to setup integrations with on their own
  • Pricing is high depending on use case
  • Related to the above, if an app does not have the best trigger or action setup, it might take 2-3 zaps to accomplish what should really be a single zap, and this would could be prohibitively expensive, costing even more per month than the software tools themselves you are connecting
Zapier is great at what it does. Competitors have cropped up over the years, but Zapier's integrations are generally the most well done since they are done by each app's development team directly, rather than a third-party that might not keep up with the app platform's latest features.

If a service already offers a native integration with the other service you need to connect, there is no point in using Zapier, but with tens of thousands of popular software tools out there, it isn't possible for every SaaS to integrate with every other, thus the need for Zapier.
James Crook ☛ Business Coach for Massage Therapists ☚ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Zapier to connect separate services and databases used for marketing, sales, and CRM.

For example, when running a webinar as a marketing funnel, our funnel software doesn’t integrate directly with our webinar software or our CRM. Luckily Zapie reintegrated with all 3 platforms so it allows us to functionally sign up registrants to our webinars using our designed funnel pages and store their details in our CRM.

We also use Zapier across 20 or more similar scenarios for other marketing funnels where pieces do not connect natively, Eg our WordPress website, WooCommerce purchases, Typeform quizzes, ClickFunnels opt-ins, Asana project tasks, and ActiveCampaign email subscribers. It’s very versatile in how many different services it can connect with that otherwise would not be able to work together easily.
  • Connecting software and services that do not connect natively.
  • Passing data from one software system to another.
  • Using simple logic to trigger automations in specific situations.
  • You can only access logic pathways (ie perform different actions based on data received) on higher plans.
  • Sometimes when a zap fails it notifies me by email but they get lost in my inbox and I don’t notice.
Zapier is perfect when you have chosen other software for various different purposes, or are already using various different software packages, and you want to be able to connect data or statuses from one area to another. Zapier is not something you should use or rely on if you don’t need it! It doesn’t always have the level of integration or sophistication that a direct, native integration would have.
Omri Friedel - CPA, CA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zapier is being used across the entire organization by multiple departments including finance, operations, sales, marketing, product & engineering. Zapier allows us to connect the different systems used across the organization, to transfer relevant data between these systems and enable different actions to be taken. Specifics problems addressed include data visibility, data mobility, workflow efficiency and creation.
  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
  • Complexity - due to the flexibility it provides, this can introduce some complexity across the different steps being set up operationally.
  • Dependence - depending on the use case Zapier becomes a key tool and dependency and thus needs to be monitored, without internal control to fix things. If Zapier goes down (rarely, but can always happen), then this could present a problem.
  • Variability in pricing - pricing relies on the numbers actions being triggered and depending on how you've set up the zap, it could increase quickly, and thus needs to be monitored and understood.
Zapier has been great for us in many instances and allows us to create operational workflows and processes very quickly and without reliance on limited engineering resources. We've used Zapier to:
  • Highlight key activities in business (new sign ups, missing information, cancellations, key successful events of our users).
  • Post key events, as above to Slack or Email.
  • Efficient updating of parts of our in-house built applications and many more.
The simpler the process the better. If the process is more complicated with many conditions, then lots of thought and planning is needed prior to building and implementing a zap.
Kurt Hoffmann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are a digital marketing agency in business since 1999. Our clients are primarily in healthcare. We had a challenge where we were using SharpSpring forms to capture new patients driven by our campaigns, however we also needed to make the forms HIPAA-compliant. We found a HIPAA-compliant form solution through Formsite, but still wanted to be able to track the campaign results. With Zapier we were able to easily connect the two. Prospects complete the Formsite form which keeps it compliant and then Zapier sends the data to SharpSpring (via what the call a "Zap") so we get both our needs met. It's extremely easy to set up - it took about 15 minutes.
  • Easily helps two different online programs (SAAS) talk to each other.
  • Very user-friendly and intuitive.
  • Easy to set up Zaps.
  • We have multiple forms on Formsite that we need to connect to SharpSpring. It looks like we're going to have to do some additional work to get it to filter them separately. This just came up, so we are still working on it.
  • I really have no other complaints. It's been a great, easy solution to what otherwise would be a complex problem. We also used it to send leads from Eventbrite to SharpSpring.
As described previously, we have used Zapier to send leads from a HIPAA-compliant Formsite form to SharpSpring to track leads. We also used it to send data on people who signed up for an event on Eventbrite to SharpSpring to track which marketing campaigns they came from and for future marketing. In both cases it was extremely easy to use Zapier to connect the two programs, something I have no idea we could have done otherwise, except by manually exporting the contacts, then importing them into SharpSpring.
Tsahi Levent-levi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Zapier to automate integrations across the various apps I use. Mainly for marketing automation and purchasing automation of my online courses. Zapier makes it easy to connect these disparate cloud services that I use, since it requires no coding and is done through a rather simple interface that guides you nicely through the integration process.
  • Connects separate apps into automated workflows
  • Reduce time spent on repeated tasks
  • No code no fuss approach to integrations
  • Better support for lists and arrays inside zaps would be nice
[Zapier is well suited for] connecting online forms to spreadsheets or mailing list services. Practically anything where you need one service you use in your business to provide an input to another service you use, or to collect data from it so you can process it later.

I also use it heavily to connect automated processes like purchasing of online courses to manual processes in my business using services such as Manifestly.
Matthew Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I have used this program to update multiple social media accounts all at once so I only need to make a single post from let’s say Twitter and it has a picture, and it will show up on Facebook and Instagram, and Pinterest without having to go on to each account to duplicate the post.
  • One post to all social media accounts.
  • Free program.
  • Lots of community support.
  • Lots of community made links.
  • It has a learning curve.
  • Need to be technically inclined.
  • You need to take time to troubleshoot.
If you are an up-and-coming business and you’re trying to get your content out there without wasting time posting to all social media accounts it will save you a lot of time. It may not be appropriate once you become a very large company—you would likely hire a person to ensure quality and screening before posting comments/pictures.
Jorge Guevara | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zapier within the organization is used by different departments for the necessary use by each one.
Sales uses it to manage leads from different landing page platforms or social networks and to send the information to sales CRM.

Development and Systems use it to communicate platforms with each other and send calls via API.

Customer Service uses it for communication with customers when executing some scheduled tasks within the CRM.
  • Easy configuration between applications.
  • Very intuitive and easy to use platform.
  • Extensive integration store.
  • They need to have a mobile app to monitor activities or turn automations on and off.
It is highly recommended if you have a small business that needs to make a connection between several platforms.

If you are prospecting for clients and need to manipulate information quickly, you can get a CRM and connect your landing page and CRM with each other.

You can create schedule for sending emails, sms by meeting certain conditions.
Alon Keren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I'm a freelancer working by myself running Facebook ads for lead generation. I have SMB clients that receive the leads I collect. Zapier is being used by myself and I run it by myself, and it's super simple to do so. It automates the process of getting the leads from Facebook to my clients' CRM, streamlining the sales pipeline and creating automation to help them close deals, increase CRs and stay in touch automatically with their clients or unconverted leads.
  • Automatically collect leads from Facebook's API and put it in any CRM of your choosing.
  • Automatically send emails based on the CRM status of your lead/client (meaning you can plug in your Mailchimp or whatever you're using and integrate it into your sales pipeline).
  • Use webhooks to start automation sequences from your LP lead generation (for example if someone left their details on your LP, send their data to Mailchimp and start an emailing sequence).
  • Sometimes specific CRMs aren't configured to the max in Zapier's interface, but their customer support always listens to your problems, opens a ticket and lets you know once your feature is done.
It's awesome for solopreneurs and SMBs wanting to automate their own business or automate their clients' sales pipeline - meaning you can implement it into your SMB's business as well (not only for lead generation).

Due to lack of experience with using Zapier in large corporates, I'm not sure if it's well suited for it, but I doubt the right person can't find the right functionality to make it work. It's very easy to use and offers tons of APIs.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zapier is used by a variety of my clients. It is the first option that we look at when trying to connect one or more pieces of software. It has really cut down on the number of custom APIs that we've had to build.
  • Zapier does a great job connecting multiple platforms to the CRMs that we use such as Keap and ActiveCampaign.
  • Zapier is easy to explain and set up for our clients.
  • Zapier allows our team to pay more attention to strategy than development.
  • I think the pricing structure could be made more clear to users.
  • Definitely more access to additional integrations and more options within those integrations would be helpful.
Zapier does a great job providing businesses with an option, other than custom web development, to integrate multiple platforms, trigger new actions, and assess incoming data.
Daphna Gall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Zapier to connect our cloud software and automate repetitive tasks. Our whole team uses it, and it makes it possible for our small team to handle a lot of different types of work.
Some of the most common things we do with Zapier include automated notifications to our company Slack for important notifications and new sales leads. We use it a lot to create tasks in Asana for reviewing new leads, partner applications, etc.
  • Quick to get started, and there are plenty of examples to follow.
  • Works with almost any program you use, either out of the box or via API.
  • Filters and branching help build logic into automations.
  • Finding and saving your Zaps can take some getting used to.
I would recommend Zapier for small teams where everyone is very hands-on and would be able to elevate an issue if something breaks. It's a great tool, but it's a little risky to rely on it for a lot of your internal processes, simply because you may not know if something has stopped working because of a software update or change in the integrations.
For small little fixes, personal productivity, and notifications/tasks it's a home run.
Malessa Brisbane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Zapier in our business to help our different apps/systems talk to each other. We were previously manually creating copies of records from one system to the other, copying and pasting data, and, as you can imagine, it was not only time consuming and tedious but error prone. We now use Zapier to move records between systems and keep their info synchronized. It also does things like automatic CRM updates and calendar entries for us.
  • Seems to have widest range of integrations compared to other vendors
  • Very clear and easy to use, from set up to testing and running
  • Some times the interface seems a little slow to load
  • Requires plugin for WooC integration that needs an admin login and password--would be better if just tapped directly into the API like other platforms can
  • Sometimes (though rarely) processes are delayed, which can interfere with business processes
Zapier is excellent for helping apps automatically talk to each other. It allows you to create a more unanimous business system, pulling in the strengths of multiple specialist apps into a customized system for your business. And it's a huge time saver and error reducer!
Aaron Parker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
In a nutshell, Zapier is becoming the go-to application for so many processes in the organisation. We use a number of different marketing softwares that don't always have a direct connection between each other and Zapier becomes the link between them. We have automated a ton of processes through Zapier that would otherwise be done manually and it simply makes life easier.
  • Contact form emails and responses through google docs
  • Automated SEO client onboarding processes
  • Automated client setup in ClickUp
  • Email capture into Active Campaign from Chatmatic
  • Inbound and outbound emails from various software
  • Zaps can break sometimes when software changes
  • Zaps can break sometimes when Zapier has updates
  • The learning curve can be long if there is not a pre-set connection between two softwares
If you are using a variety of legacy software that doesn't have API connections then Zapier is your saviour. It can not only make a connection between them but you can also add extra steps and processes to get the most out of both pieces of software (or more). On the downside, the learning curve is a bit steep at times and it can be frustrating get a zap to work for the first time, so non-technical people may have issues. Most times it's easy, but when it's not, it's not.
Samantha Crawford | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I love using Zapier to minimize customer service tasks that I have to do on a daily/weekly basis. It helps save time and money, allowing me to save investments on additional employees. This also gives me more time to accomplish other business tasks and get more work done in the same period of time.
  • Workflows
  • Automation
  • Ease of use
  • More apps
  • More workflow options
Free accounts or paid--free for small businesses with less than five workflows; more allowed in paid account. I definitely recommend it for saving time and money. I have been using Zapier in my business for about five years now and it has been great. The software works very well and as expected.
Quentin Aisbett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Zapier for our agency and for our clients. From an agency perspective, it allows us to automate a number of workflows that saves us a ton of time. While from a client perspective, we're typically using Zapier to sync the flow of data between different platforms, which ultimately makes us look good.
  • It takes complicated syncing between platforms and makes it easy
  • We have implemented more complex Zaps, which could have been easier.
If you need two or more different platforms to sync then it is an extremely valuable product. If those platforms have integrated with Zapier of course.
Len Nevin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zapier is a major time saver for us. It allows our different technologies to funnel into our main contact management system, saving time on data entry, and allowing us to only have to manage one system.
  • Triggers alerts for new business inquiries.
  • Sends contact data from one system to the next with ease.
  • Allows us to track outside lead sources based on number of zaps.
  • Certain programs are not syncing properly and after requesting help, need quicker repairs.
Huge time-saving program.
Juli Colotti M.S | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
My entire business uses Zapier. It makes everything seamless and automatic. All of my leads go through a zap so they are going into the right system. We also use it for Facebook ads, to make follow up and communication seamless. It solves the problem of chasing leads and the need for instant human contact.
  • They connect apps to one another.
  • The make Facebook lead ads flow right into your tracking sheet.
  • They allow the internal part of my business work together.
  • They could use a few more app integrations.
If you have a business where you are marketing online then Zapier is for you. When someone expresses interest on a form a zap will send them exactly where you want them to go.
Mohamed Jemaa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Zapier allows me to intergrate apps and automate my work in a click of a button without having technical knowledge.
This made me more autonomus and helped me improve my productivity.
Zapier is quite easy, powerful, and cost-effective automation solution.
Zapier became a must have tool to our everyday work.
  • Connecting apps easily
  • Automate work
  • Good support
  • May be more concrete examples of growth productivity
  • Some video training by area of expertise (e.g marketing)
If you want to connect for instance Facebook forms or linkedin forms to your CRM (Salesforce for example) , it is the most appropriate tool to get all your leads directly into it without typing anything.

You can update your leads in both ways from your automation tool and CRM.

You can connect all your forms to your crm and it is very efficient .
April 10, 2021

Why Zapier Is Great

Andy Abramson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Zapier to automate tasks between apps that don’t have native integration. We use it to alert us about changes and additions to mailing lists. It alerts us when emails arrive from specific senders, to automate social media posting and reporting.
  • Provide error alerts.
  • Bridge incompatible apps can talk to one another.
  • Webhooks
  • Tracking errors
  • Pricing
  • UI
  • More Microsoft integrations
Great for people who don’t understand how APIs work or function. Not good for people who don’t have admin access to many services.
Guillermo Paxton | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source
We used Zapier as a lead notification system from our Facebook Ads source. Zapier would notify the sales team as leads came in from Facebook.
  • Lead notification
  • Lead organization
  • Easy instructions
  • Price
  • More economical options for smaller businesses
  • Notification when facebook ads disconnects from system
Zapier is an excellent tool for lead notification. It is well suited for any organization that needs to have specific person or persons notified immediately as leads are entered. We used it specifically with Facebook Ads.
Bobbi Kimberly Frioli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zapier is used by our whole organization. It is used internally and it is also used by our partners to connect and extend functionality of our remote workforce platform.
  • Extending Salesforce functionality
  • Tying together several programs to create Shortcuts
  • Allows us to import things from different sources and analyze them
  • Expensive
Zapier is great for reasonably nimble tech workers who would like the functionality that Zaps offers but don’t have the programming skills.
April 13, 2021

Best in class!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Zapier across the whole organization from finance, sales, marketing, development and support. We use Zapier to post messages or statuses to various applications such as Slack, email, CRM, internal apps and more. These integrations have helped us ensure people are notified about crucial events, can get the information they require and data is synced across multiple systems.
  • So many integrations! They integrate will all the systems we use.
  • Simple to use! The user interface is clear and guides you through what you need to do.
  • Many useful features such as webhooks, splits, formatters and more to ensure you send your data to the right place and in the right format.
  • Some integrations have limited 'triggers' or 'actions' although the app has many API endpoints available
  1. We use Zapier to automatically email relevant team members about events that are specific to their region. This data comes through our billing system and Zapier is able to decipher the region and based on conditions we have set up, forward emails to the relevant staff members.
  2. Zapier can capture webhooks and send these wherever you want. We have set up webhooks for errors in our application. These are immediately forwarded to message tools so our team know about the issue immediately, rather than having to log into our monitoring system.
  3. We have several apps that have similar information and we want to keep them in sync. However, they do not have native integrations with each other. Zapier can take events from one app and post these into the other app.