Swell

Convenient and Easy-to-Use Platform: Users found Swell to be a convenient and easy way for patients to leave reviews on Google, resulting in a significant increase in reviews in just one week. They appreciated the user-friendly interface, intuitive navigation, and the ease of leaving reviews provided by Swell. Some users also valued having customer service available to answer any questions they had during the setup process.

Effective Review Reminders: Users appreciated the automated review reminders sent by Swell when they forgot to ask patients for a review. This feature not only saved them time and effort but also resulted in a high response rate from their patients. The convenience and effectiveness of these reminders were praised by multiple reviewers.

Responsive Customer Service: Users highly praised the availability and helpfulness of the Swell staff, describing their customer service as helpful, responsive, and willing to assist. They valued the assistance provided by the Swell team in setting up and customizing the platform to fit their specific needs. The accommodating nature of the customer service representatives during sign-up and implementation was mentioned as a positive aspect by several reviewers.