TrustRadius: an HG Insights company

Sympa

Score9 out of 10

5 Reviews and Ratings

What is Sympa?

Sympa is an HR system for growing, global businesses, offering one system for people data and processes, with local flexibility and global alignment.

Read more details.

Media

Screenshot of Focus AI: Turn everyday HR requests into actionable results with Focus AI.
Screenshot of Mobile app: Sympa's mobile app gives employees and managers secure access to key HR tasks and information wherever they are.
Screenshot of Pay Transparency: Comply with the EU Pay Transparency Directive by identifying pay gaps within Sympa.
Screenshot of Scenarios: Model organisational changes, compare different structures and plan with confidence in your HR system with Scenarios.
Screenshot of 9-grid: Map employee performance and potential to support talent reviews, succession planning and development decisions with 9-grid.

1 / 5

Screenshot of Focus AI: Turn everyday HR requests into actionable results with Focus AI.

Top Performing Features

  • Employee demographic data

    Administrators have the ability to enter detailed demographic data for each employee.

    Category average: 8.4

  • Employment history

    Employment history is the ability to track previous positions held.

    Category average: 8.3

  • Job profiles and administration

    Job profiles and descriptions can be created and edited.

    Category average: 8.2

Areas for Improvement

  • Review status tracking

    Supervisors can monitor and track review status completion with dashboard showing milestones and status.

    Category average: 7.7

  • View job history

    Employees can view all positions held at the company.

    Category average: 8.3

  • Compliance data (COBRA, OSHA, etc.)

    Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.

    Category average: 7.8

Great tool providing employees quick access to HR info!

Use Cases and Deployment Scope

We use Sympa as a custom HR Portal and it houses a wealth of information for staff members. Personally, I used it heavily to guide me during my onboarding with set tasks that were assigned to me. It's also where I update my quarterly quota numbers and enter my yearly PDP details. I can also look up our entire org chart and find contact details and employment info for all our employees - especially helpful since we're a global company. It's also used for PTO requests making it simple to track your available days off that remain.

Pros

  • Customized interface.
  • Global Org Chart/Employee lookup.
  • Onboarding tasks.
  • Updating and reviewing personal goals, quotas, and PDP.

Cons

  • Loading speeds have been a bit slow at points.
  • Our customized interface is easy to use but beginning to feel a bit dated (could use a refresh).
  • Minor user-interface features could be added to take it to the next level.

Return on Investment

  • Provides visibility to all things HR.
  • On demand access so you don't need to wait on replies from HR.

Other Software Used

HubSpot Sales Hub, Microsoft Teams, SAP Contract Lifecycle Management, Showpad Content