TaxJar Reviews and Ratings

Use Cases and Deployment Scope

We use TaxJar to estimate taxes needed to be collected for selling our software subscriptions to users of different states. Further it helped accounting figure out what taxes were owed to what states. It was mainly implemented with an SDK making calls to an API, however TaxJaar was working on seamless stripe integration.

Likelihood to Recommend

If you are selling digital or physical products to people all across the states, you will owe taxes to those states. Being able to estimate on the fly and charging the consumer will be better for the bottom line of the business. Further the reports on what those numbers are at the end of the year are invaluable.

Use Cases and Deployment Scope

We currently use TaxJar for our online selling platforms, to calculate tax on our website (BigCommerce) and pull sales info for tax purposes from our other online platforms (Amazon, eBay, Shopify, Walmart). This helps keep us compliant with state sales tax laws by pulling all sales and tax information to one area for viewing. It also helps get the tax filings done for each state.

Likelihood to Recommend

We did have some issues getting launched, but after that, it was pretty smooth sailing--after getting a few things worked out in the first few months. The only problem I really see is the lack of support. It can be a couple of days before you hear back from anyone, and there does not seem to be any phone support at this time.

Use Cases and Deployment Scope

TaxJar helped us get up to speed and compliance with all the Wayfair Sales Tax laws that were passed in various states. We were able to get up and running in a couple of months for all 8 of our brands, in over 30+ states. The ease of use is amazing and the price point is refreshing. We really enjoy using the service. The customer support is great and is always helpful. Spinning up a new brand is a breeze and the API is intuitive and easy to set up. I would highly recommend TaxJar to anyone who is just starting to get into sale tax thresholds and nexus, especially if you are looking for a straightforward solution that does exactly what you need it to do.

Likelihood to Recommend

TaxJar is well suited if you are just getting into sales tax nexus. They are a simple-to-use and easy-to-implement software that really takes the mundane tracking and data entry associated with sales tax away from an employee and onto an easy-to-use software platform. I would not suggest TaxJar if you have any plans to go global as they are only suited for the US.

Use Cases and Deployment Scope

TaxJar dramatically simplifies sales tax return calculation, filing, payment, and organization for us. Before, we had to export data from Shopify, sort by ZIP code, do all sorts of subtotal calculations, fill out the return, pay for it. And that was only for one state. Once we grew sales tax nexus to multiple states, we looked for software solutions. TaxJar plugs directly into our Shopify, where it can access all our sales and returns data, and both origin and destination postal codes (some states assess tax using origin, some use destination). It uses this data to automatically complete returns, makes payments using our authorized methods, and helps us with any issues that come up.

Likelihood to Recommend

If you have even one state needed for sales tax, TaxJar is well worth the time savings.

Use Cases and Deployment Scope

We sell on Amazon, eBay, Walmart, along with some other e-commerce websites. Our accounting department was finding it increasingly difficult to consolidate our State sales tax in order to file it in the appropriate manner. Tax Jar was able to fulfill our needs. Not only do we receive the sales tax collected in our state, but we also receive the sales tax collected in other states.

Likelihood to Recommend

If a company is selling on multiple websites and require information for the sales tax in various different states along with reminders of the due dates of those sales tax, we recommend that TaxJar be used. However, if a company is only selling on one site, it should be able to compile the information on their own

Use Cases and Deployment Scope

Within our e-commerce company, we used TaxJar to calculate, collect and track all sales tax on products being sold. We referenced their reports when filing sales tax docs for the state and also had them do it on our behalf. It was used across the entire company for this purpose and saved us lots of time in an area we had little expertise in.

Likelihood to Recommend

We didn't have any expertise on our team in collecting taxes. Nor did we have a full-time accountant on the team. We didn't have time to track all the changes in state sales tax laws so we looked to TaxJar to help and lean on their expertise so we could focus on our business.

Use Cases and Deployment Scope

It provides me with the needed reports to file all the sales tax returns for 60+ clients in a timely manner. Without it, the hours spent on using spreadsheets would be cost-prohibitive. My staff can handle more clients effectively and accurately by using this one tool.

Likelihood to Recommend

Overall, I cannot see using another tool for sales tax reporting. TaxJar is cost-effective and accurate with a few small exceptions. As a seller, the customer service I cannot speak to, but I think the accountant customer service leaves something to be desired.

Use Cases and Deployment Scope

TaxJar is being used to more thoroughly track, manage and pay sales tax via our e-commerce website as well as invoices generated via Xero. The sales tax landscape has been notoriously difficult to navigate recently with all the legislative changes and pending changes, and TaxJar gives us a bit more (but not complete) peace of mind that everything is up-to-speed.

Likelihood to Recommend

TaxJar is absolutely necessary to keep your books up-to-date and your tax liabilities properly categorized and managed. If you're running a large national operation, it's necessary. If you're regional or not doing much in sales, you could probably get away without it. However it's so affordable that it may even make sense for those who don't necessarily need sales tax tracking now but plan on growing into that need, just to avoid the headache of rushing to set it up when you actually do need it.

Use Cases and Deployment Scope

We use TaxJar to accurately calculate our sales tax requirements from our Amazon sales. TaxJar has a pretty seamless integration with Amazon and, come tax season, we're able to see how much sales tax we collected from the various states where we have a nexus allowing us to easily file and pay our sales tax requirements.

Likelihood to Recommend

Even with a few minor issues, TaxJar is still a great service that makes calculating sales tax from your marketplace sales MUCH easier than having to do it manually. For Amazon, it's a no brainer. There are a lot of other marketplace integrations that may work just as well, or less so, but I can't speak to those yet as I am not using them currently.

Use Cases and Deployment Scope

<div>Pros: The best thing about TaxJar is the ability to connect it to my Amazon store and it monitors all of the sales tax that needs to be submitted and filed. I also use the added service of letting TaxJar actually submit my tax return. Saves me time and frees me to do things that will help me grow my business.</div><div>

</div><div>Cons: I rarely even visit my TaxJar account because it is automated and there's really nothing for me to do. I do check in once in a while to make sure it's tracking everything correctly. There is no real con for me so far.</div><div>

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Likelihood to Recommend

TaxJar helps me take 10,000 orders and pulls information like zip codes so that I can figure out exactly how much tax is owed in each individual municipality. It centralizes policy, and knows if I have a nexus in each state and how much I owe in each locality. It knows things like if shipping and gift wrapping are taxable in states. I can't imagine running my small business without it.