TrustRadius: an HG Insights company

TeamViewer

Score8.6 out of 10

2,766 Reviews and Ratings

Choose your license

Contact about TeamViewer

Please fill out the form below to get in touch.

TeamViewer

Connect with TeamViewer

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with TeamViewer so that TeamViewer and TrustRadius may contact you in regard to the information requested.

TeamViewer FAQs

Answers to the most common questions about TeamViewer, synthesized from verified reviewer feedback.

Enterprise Security: Encryption and SSO

7 citations
Read More

According to TrustRadius reviews, TeamViewer is considered a secure remote access solution suitable for enterprise use. Reviewers highlight the platform's use of encryption to secure connections, which gives them confidence when accessing sensitive environments. Specific features mentioned include end-to-end encryption and multilayer security, which contribute to making remote connections safe. Overall, reviewers describe TeamViewer as offering enterprise-grade security.

Prompt Questions

  • how do enterprise remote access platforms handle single sign-on and conditional access policies

  • how does teamviewer handle end-to-end encryption compared to other leading remote access platforms

Reporting and Analytics for Team Performance

6 citations
Read More

According to TrustRadius reviews, TeamViewer provides reporting and analytics features for performance tracking. Reviewers mention using the platform for session analytics, session recording for analysis purposes, and monitoring the health of their device fleet. These capabilities are used to support multi-user support sessions. However, one reviewer suggests that the reporting features could be more flexible.

Prompt Questions

  • what remote support platforms offer the best reporting and analytics for tracking support team performance