TelebuHub

TelebuHub is a complete inbound and outbound contact center software solution that enables businesses to manage communication with their customers and clients over several communication channels, such as voice, chat, email, messenger apps, SMS, social media, and webchat.

When trying to contact a business, customers have certain expectations such as fast responses, personalized interactions, and timely solutions. TelebuHub is the solution to ensure that all these expectations are met.

TelebuHub is equipped with all the features and excellent contact center software needs, such as:

• Call Routing

• Call Recording

• Call Management

• Assessments

• Collaboration

• Call Center Management

• Call Monitoring

• Automatic Call Distribution

• Call Logging

• Call Sharing

• Call Reporting

• Chat / Messaging

• Call Results

• Call Transfer

• Callback Scheduling

• Call List Management

• Action Management

• Alerts / Escalation

• Caller Identification