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TempWorks Software

Score6.6 out of 10

10 Reviews and Ratings

What is TempWorks Software?

With a mobile ATS and CRM browser-based solution, TempWorks offers recruiters and sales teams tools to stay ahead. With a fully open API for integration development, a customizable user interface design, accessibility on any device, and weekly automatic updates of new features, TempWorks Beyond aims to deliver all the elements for your staffing agency's success.

Top Performing Features

  • Job Requisition Management

    Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily

    Category average: 8.3

  • Applicant Tracking

    Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance

    Category average: 8.6

  • Customized Application Form

    Application form for applicants allowing capture of required information

    Category average: 7.9

Areas for Improvement

  • Job Search Site Posting

    Software provides ability to publish postings to top job search sites

    Category average: 7.9

  • Task Creation and Delegation

    Task creation is the ability to create recruitment process tasks and assign them to others

    Category average: 8

  • Notifications and Alerts

    Notifications and reminders inform you of tasks to be completed

    Category average: 8.2

TempWorks Review

Pros

  • Payroll
  • Reporting

Cons

  • [I believe] Customer Service is terrible.
  • [In my experience,] responsiveness is terrible.
  • [I feel] ease of use isn't great.
  • [In my opinion,] processes take too long, too many steps.

Return on Investment

  • TempWorks system limitations had a negative impact because the system is so inefficient.

Usability

Great tool for recruiters

Pros

  • Helps keep candidate information and documentation organized
  • Assists in tracking progress of candidates during the hiring process
  • Easily allows access to client information for recruiters

Cons

  • Right now I utilize the software through a remote computer, I would like to see us be able to transition into using the online application instead for ease of use
  • I've had several issues of the software freezing where I've had to call customer service to fix the issue
  • Having to redo the path to my computer files daily is a bit cumbersome, would like to not have to click through all the folders to get to that point

Return on Investment

  • It has definitely affected my ability to do my job properly in that it organizes information easily, however I don't really have a tangible way to measure that impact necessarily.

Alternatives Considered

Bullhorn ATS & CRM and Crelate

Other Software Used

Zoom, Microsoft Excel, Microsoft Powerpoint

Usability

Gets the job done

Pros

  • taking notes
  • gross margin
  • keeping records

Cons

  • payroll
  • paystubs
  • HR Center

Return on Investment

  • It is not good at notifications
  • It does not send paystubs out regularly
  • The search engine does not search the whole system

Usability