TrustRadius: an HG Insights company
ThoughtSpot Logo

ThoughtSpot Reviews and Ratings

Rating: 8.3 out of 10
Score
8.3 out of 10
Free Trial

Community insights

TrustRadius Insights for ThoughtSpot are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Visual Appeal of Visualizations: Reviewers have highlighted the clean and visually appealing design of the visualizations on the platform, making data interpretation more accessible. Speed of Development: Many users have praised the platform for its speed in development, enabling them to work efficiently and effectively. Ease of Complex Formulas Handling: Users mention that the platform simplifies working with complex formulas, enhancing their data manipulation capabilities. User-Friendly Dashboarding Feature: The dashboarding feature is lauded by users for being intuitive and suitable for non-technical users. Efficient Data Search and Insights Generation: Users appreciate how easy it is to search for data and obtain insights quickly on the platform.

Reviews

91 Reviews

An amazing way to democratize access to your data

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We're using ThoughtSpot as our main BI and self-service analytics tool as well as experimenting with reports embedding

Pros

  • Empower and enable self-service analytics
  • ease of use
  • customer-centric sales approach and post sales support

Cons

  • robustness of visualizations and customization options
  • Missing central semantic layer
  • Not enough capabilities around managing global data models and metrics definitions
  • More robust AI assisted data model management

Likelihood to Recommend

ThoughtSpot is extremely well-positioned for any organization willing to drive self-service analytics and empower business users to interact with the reporting or build their own reports.

Vetted Review
ThoughtSpot
2 years of experience

Fast and user freindly analytics for smarter business decisions

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We have a client who has a lot of entities, assets, and loans, so there is a lot of data to be managed. ThoughtSpot gives all the analysis for it in bar graphs and charts. It helps our team to quickly analyze large datasets without needing complex SQL queries. It is easy to get insights of it. We use ThoughtSpot across different departments dashboards,ad-hoc analysis and providing a monthly view of all the transactions to the client.

Pros

  • It allow users to type simple search queries and instantly get charts,tables, or insights without any technical skills.
  • dashboards update in real time and make it easy to drill down in detail by just clicking on data points.
  • SpotiQ feature automatically finds trends,anomalies and key drivers in the data that may be missed.

Cons

  • While search is great for simple questions but handling complex calcultions and joins can be hard and requires backend work.
  • Dashboards and searches can be very slow when working with large databases.
  • Visualization and dashboard customisation are limited as comared with different BI tools.

Likelihood to Recommend

ThoughtSpot i s very helpful when team requires want quick answers without waiting for the data anaysis team. for eg, Sales head can sales by last quarter region and get instant charts ,it very much works well for creating easy to use dashboards. It is not very best choice when there is complex calculations, in this art other Bi tools work better.

Vetted Review
ThoughtSpot
1 year of experience

Great for Live Connections

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use ThoughtSpot for reporting, to generate insights, ask questions, and to deliver dashboards/reporting to our business teams

Pros

  • Live Connection
  • Natural Language
  • Performance

Cons

  • Setting up data connections
  • More intuitive interface
  • Stronger community

Likelihood to Recommend

It's great for live connections and when you need better performance compared to other BI tools. These are its strengths. Where it can improve is making it more intuitive to use, easier to setup data connections, and building a much stronger community that helps each other and inspires one another.

Easy to use dashboards

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use it to build dashboards to track various metrics for our campaigns like CTR, campaign name and other engagement metrics.

Pros

  • It helps track combined data
  • It looks into details of what campaigns are performing well
  • It helps segregate into days of week for the campaign that's performing well

Cons

  • If it could be integrated with Braze to track tests
  • Using Braze tests and directly getting results in ThoughtSpot

Likelihood to Recommend

ThoughtSpot is best suited to build dashboards and track specific campaigns. The reporting is great!

It might not be suitable to tracking test and how that's performing.

Vetted Review
ThoughtSpot
1 year of experience

ThoughtSpot for the Win

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We need it to visualize our data across the entire company as well as a reporting/visualization that we whitelabel for our customers. It solves not just getting an understanding of our and our clients' revenue/claims/resolution rates, but also gives us very interesting trends and insights in our data that we would have otherwise overlooked.

Pros

  • Reporting
  • Data Visualization
  • Trends and Insights
  • Liveboards and one-stop-shop dashboarding

Cons

  • Faster implementation (even though it's easy enough as it is)
  • More API's for individual features
  • Faster performance

Likelihood to Recommend

ThoughtSpot is best suited to analyzing and visualizing data sets where you want to be able to drill down and dissect the data in different ways, but you may not necessarily be sure how to set it up to do that, since ThoughtSpot takes care of the drill down hierarchy that normally needs to be set up in advance. That way you can slice and dice data to suit your business questions. Scenarios where it's not appropriate is if you have data distributed over multiple databases and you want to bring it all together. That can be a challenge.

Vetted Review
ThoughtSpot
1 year of experience

Quick, dynamic and custom

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Data visualization related to customer complaints. ThoughtSpot allows for quick and easy customization of the required information. Some superusers provide basic dashboards using complaints datasets, and then the team is able to customize what to display (e.g. complaints belonging to a specific customer, country, year…) and how (type of graph, grouping…).

Pros

  • Customization
  • Human language friendly
  • Good user interface

Cons

  • Complex for new users
  • Non-admins cannot easily customize color palettes (at least in a corporate environment)

Likelihood to Recommend

Scenarios where you don’t need a static dashboard, but a dashboard to play with, easily add data, remove it, change how it is visualized… I’d recommend having a basic view that allows users to avoid a lot of pre configuration and just need to type in what they want to see.

Vetted Review
ThoughtSpot
1 year of experience

ThoughtSpot for analysts in Business organizations

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use ThoughSpot as a Business Analytics and reporting tool. Some of our organization data is connected and available in ThoughtSpot so we can generate tables, charts and a complete Dashboard to review, analyze, and report this data. The main problem ThoughtSpot resolves in our organization, compared to other similar tools we have is that is much more flexible so many users can generate their personalized views and analysis directly in the tool.

Pros

  • Great User Interface
  • Great flexibility for personalized views
  • Easy connection to databases

Cons

  • We need more type of charts and views
  • Better filtering experience

Likelihood to Recommend

It is well suited when the same data is consumed by many different people with different analytics and visualization requirements because, if you have the data available in ThoughtSpot, every user can prepare different views.

Also, it is a good reporting tool, you can get rid of slides if you have a good dashboard prepared, gaining flexibility and agility.

Vetted Review
ThoughtSpot
2 years of experience

ThoughtSpot - powerful and easier insights

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I have used ThoughtSpot to create an intuitive dashboard that helped users to understand data more and in an easier way. One of the major problems that ThoughtSpot addresses is the reducing dependency on data teams for insights by enabling self service analytics. Its instant insights enables faster decision making. ThoughtSpot's natural language querying system helps the non technical business users to comfortably query data and derive insights.

Pros

  • Whenever a non technical person wants to query data, they can just enter the basic query which can be converted into a structured way and it gives instant insights
  • Scalability for larger datasets
  • With SpotIQ , it helps in AI powered dashboards which are very useful
  • Data sharing and collaboration is very fast and easy

Cons

  • Limited data literacy

Likelihood to Recommend

ThoughtSpot's mobile app helps users to access, explore and interact with data anywhere and also it helps users to blend data from different data sources without the need of extensive data engineering. ThoughSpot ensures secure data access with robust enterprise-grade controls. It supports RBAC and integrates with identity managemnt systems, ensuring that only authorized users can access specific datasets or analytics features.

ThoughtSpot: A great Tool for getting insights to data

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

One of the major challenges that ThoughtSpot solves is reducing the dependency on data teams for reports and insights. ThoughtSpot also integrates well with modern data cloud platforms like snowflake. This platform enables the creation of dynamic, interactive dashboards and visualizations which help track KPIs and provide insights into business performance. ThoughtSpot empowers non technical users to perform ad-hoc data analysis. User can use Google like search interface to query data and generate insights real time without relying on data team.

Pros

  • Ease of use
  • Cloud-native integration
  • Automated data loading
  • Scalability
  • Extensive connectivity
  • Data governance and security

Cons

  • Slow decision making
  • Lack of insights for complex data

Likelihood to Recommend

By using the power of cloud platforms like bigquery or snowflake, ThoughtSpot can deliver performance at scale ensuring that even the largest organization can quickly analyze and visualize data.

The ability to seamlessly share live dashboards fosters collaborations, ensuring everyone in the organization is working from the same data source and aligned in decision making.

Vetted Review
ThoughtSpot
3 years of experience

Makes analytics fun! Easy to implement & a game changer for our clients

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I'm the Principal Product Manager for a SAAS-based marketing automation solution. We implemented ThoughtSpot as an embedded & white labeled solution to provide advanced analytics to our customers. Our users get the pre-defined liveboards we create for them, but can then drill into their data, see trends, and run analyses using AI. Advanced users can create their own visualizations and liveboards.

Pros

  • Natural language search to generate visual answers
  • Easy data modeling
  • Tools for embedding into our application
  • Managing security & content sharing across our multiple clients

Cons

  • Some visualizations can be hard to format correctly
  • Adding a search parameter or making a small change can completely reformat your visualization into a different graph type

Likelihood to Recommend

Easy to use for the average business user. Easy to embed into a 3rd party app.

Vetted Review
ThoughtSpot
1 year of experience