ThoughtSpot

ThoughtSpot

Customer Verified
Top Rated
TRUE
About TrustRadius Scoring
Score 8.4 out of 100
Top Rated
TRUE
ThoughtSpot

Overview

Recent Reviews

Tips for improvement for business peeps!

8
February 15, 2022
ThoughtSpot is used to visualize outputs from NLP/AI use cases for our client. It helps to visualize output and show various trends to …
Read full review

ThoughtSpot Review

9
February 12, 2022
Our no-code AI platform turns unstructured data into structured content to enhance existing models, products, and BI. The current BI tools …

My Thoughts on Thoughtspot

8
December 31, 2021
Mainly used to cater reporting needs to our external vendors. In our current scenario, we were not able to share our reporting with our …
Read full review

Faster Analytics on Thoughtspot

7
December 16, 2021
We are trying to build the overall analytics in ThoughtSpot with different metrics and use cases. The purpose we bought in ThoughtSpot is …
Read full review

ThoughtSpot Trial

1
November 28, 2021
[My] department conducted a trial period of the ThoughtSpot software.
Read full review

Great Way to Get Additional Insights!

10
September 12, 2021
We are utilizing ThoughtSpot to gain additional insight into our customer's characteristics and behaviors. ThoughtSpot is currently being …
Read full review

Reviewer Sentiment

N/A
Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Usability 2021

Popular Features

View all 28 features

Report sharing and collaboration (70)

8.3
83%

Drill-down analysis (72)

8.0
80%

Customizable dashboards (72)

7.9
79%

Formatting capabilities (71)

7.4
74%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of ThoughtSpot, and make your voice heard!

Pricing

View all pricing
N/A
Unavailable

What is ThoughtSpot?

ThoughtSpot is an analytics platform that enables users to leverage natural language search and AI to find data insights and tap into the most cutting edge innovations the cloud data ecosystem has to offer. The vendor states companies can put the power of their modern data stack in the…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.thoughtspot.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

31 people want pricing too

Alternatives Pricing

What is Microsoft Power BI?

Microsoft Power BI is a visualization and data discovery tool from Microsoft. It allows users to convert data into visuals and graphics, visually explore and analyze data, collaborate on interactive dashboards and reports, and scale across their organization with built-in governance and security.

What is Tableau Desktop?

Tableau Desktop is a data visualization product from Tableau. It connects to a variety of data sources for combining disparate data sources without coding. It provides tools for discovering patterns and insights, data calculations, forecasts, and statistical summaries and visual storytelling.

Features Scorecard

BI Standard Reporting

7.2
72%

Ad-hoc Reporting

7.7
77%

Report Output and Scheduling

7.9
79%

Data Discovery and Visualization

7.7
77%

Access Control and Security

8.4
84%

Mobile Capabilities

8.4
84%

Application Program Interfaces (APIs) / Embedding

8.1
81%

Product Details

What is ThoughtSpot?

ThoughtSpot is an analytics platform that enables users to leverage natural language search and AI to find data insights and tap into the most cutting edge innovations the cloud data ecosystem has to offer. The vendor states companies can put the power of their modern data stack in the hands of every employee, extend the value of their data to partners and customers, and automate entire business processes. Customers can take advantage of ThoughtSpot’s web and mobile applications to improve decision making for every employee. With ThoughtSpot’s low-code development platform, customers can also embed consumer-grade analytics into their SaaS offerings or build entirely new interactive data apps that engage users and keep them coming back for more. The vendor states organizations like Walmart, BT, Daimler, Medtronic, Hulu, Royal Bank of Canada, Nasdaq, OpenTable, Metromile, Workato, and Nationwide Building Society ruse ThoughtSpot to transform how their employees and customers take advantage of data.

ThoughtSpot Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: In-memory data model
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Customizable dashboards

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Predictive modeling
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Delivery Scheduling
  • Supported: Delivery to Remote Servers

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization
  • Supported: Predictive Analytics
  • Supported: Support for Machine Learning models
  • Supported: Pattern Recognition and Data Mining
  • Supported: Integration with R or other statistical packages

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: REST API
  • Supported: Javascript API
  • Supported: iFrames
  • Supported: Themeable User Interface (UI)

Additional Features

  • Supported: Search-driven analytics
  • Supported: Deploy on-premises
  • Supported: Deploy on AWS
  • Supported: Deploy on Google Cloud Platform
  • Supported: Deploy on Azure
  • Supported: Available as a managed service

ThoughtSpot Screenshots

Wellcome to ThoughtSpotConnect to your favorite cloud databases in a few clicksCreating InsightsA look at queries runConsuming insights on iOS appConsuming InsightsThoughtSpot EverywhereWelcome to ThoughtSpot Everywhere

ThoughtSpot Videos

NFL Analytics by ThoughtSpot: Billy Beane had Moneyball. NFL fans have ThoughtSpot. Whether you're a casual sports fan, an NFL analyst, or an avid fantasy football devotee, ThoughtSpot gives you incredibly simple, yet powerful way to get insights into the world of professional...
 Show More
ThoughtSpot Everywhere: Create more engaging analytics experiences with search & AI. Businesses today run on apps, and those apps run on data. Too often, however, that data is presented in stale, static dashboards. Users want to be able to surface and explore insights on their own.
ThoughtSpot Embrace brings Search & AI directly to your Amazon Redshift cloud data warehouse. Live query your data warehouse to get blazing fast, granular insights while leaving your data where it resides.
With ThoughtSpot and SeekWell, it's never been easier to operationalize insights by getting them into the business apps powering your business. See how you can help your entire organization make better decisions, all within their existing workflows.

Watch ThoughtSpot makes analytics as easy as your favorite app. Anyone can use search ask any question, find insights, and drill infinitely into their company data in seconds. Or get automated insights, right when you need them. It's time to unleash the value of your cloud data warehouse.

ThoughtSpot Downloadables

ThoughtSpot Competitors

ThoughtSpot Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, Dansk, Deutsche, Español, Français, Italiano, Nederland, Norsk, Português, Suomi, Svenska, 中文(简体), 日本語

Comparisons

View all alternatives

Frequently Asked Questions

What is ThoughtSpot's best feature?

Reviewers rate Javascript API highest, with a score of 9.

Who uses ThoughtSpot?

The most common users of ThoughtSpot are Enterprises (1,001+ employees) from the Financial Services industry.

Reviews

(1-25 of 72)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is used in co-operative data insights in our department. It is one of the best software of this type with a higher assertiveness rate and speed in demonstrating the data. ThoughtSpot has collaborated in decision-making and a better understanding of business processes involving partners and customers. The analysis in time or from reports is very accurate and intuitive with the personalized presentation of visual dashboards and graphs. Another flexibility of this tool is the possibility to use it remotely from the smartphone Android application.
  • Assertive analysis and insights collected in a few seconds.
  • Report and dashboard customization.
  • It has artificial intelligence to analyze complex and large data in a short time.
  • Greater productivity and time savings.
  • The level of customization is high, but it lacks some graphic details like colors and others.
  • Other font options are also lacking.
The dashboard is intuitive and can be customized in different ways and gives us the option to include what we want to show in the data analysis. I can say that ThoughtSpot's artificial intelligence is more improved than other software already tested and much faster to show all the collected data in real-time in a short time. Based on usability, I highly recommend ThoughtSpot as it is excellent value for money, easy to use, and collaborates a lot in decision making and business processes based on concrete and assertive data.
In my opinion, it is essential software and is very valuable for helping in decision-making through correct data. The response time of real-time analytical analysis of processed data is incredibly high and demonstrated from graphical dashboards. It is something valued by us at IT and managed.
I have nothing to complain about the usability so far. I already come with experience in this type of software and in a few days, it is possible to know all the features of customization, collection, analysis, reports, and integrations with other tools. The interface helps maintain optimal usability.
Leonardo Lacerda | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
ThoughtSpot is compatible with a wide range of data sources and is one of the most efficient and optimized platforms for business analytics. The UI is also very ergonomic and provides a smooth experience to the users. The capability of accurate reports results in production and the most responsive predictive data analytics package which has a classy interface and is very easy on functions adjustment.
  • A great tool that provides you with SQL for any search you do.
  • ThoughtSpot is a business-friendly tool and will charge you based on the amount of storage used
  • It helps us to gather data from different environments and bring it to our organization to improve decision-making
  • The customer support team is too late in answering queries and questions which is very frustrating when you are in a hurry.
I would encourage other businesses to embrace the tool. We have used it to generate in-depth reports and golden insights, and it works seamlessly; go for it! It has enabled us to gain insights into projects and business processes which has allowed us to make informed decisions. We have been able to run queries and perform analytics on huge sets of data without any hassle.
Our clients find it easy to reach us and find any development on the production of our products from our social marketing platforms. All our APIs are integrated with this product to ensure that any useful information that goes across our systems is monitored.
I like how it shares information where multiple departments are involved. It's very user's friendly for business analysts. Has a very intuitive interface that is great to work with. It's also quick in retrieving data, unlike other similar platforms.
Score 10 out of 10
Vetted Review
Verified User
Review Source
ThoughtSpot is a very important data analysis software for our company and department that has been used because it has been collaborating in deep and accurate analysis based on different graphs, databases, tables, and illustrative panels for business decision making. We have already had experience with several types of software of this type, but the ThoughtSpot software is the one that has more assertiveness in facts. Its level of customization is greatly improved in the interface and brings better quality in the presentation of results and reports. Technical support is another strong point because it has a fast and punctual service in solving the problem or question.
  • User-friendly and customizable interface.
  • Function to create personalized reports and rich in details of the analyzed data.
  • Very fast and accurate in the content filter.
  • Smart dashboard, graphs and tables to illustrate the information to the analyst.
  • Real time analysis.
  • Graphs are excellent ways of visualizing the data, but I feel like there are very few options available in terms of choice. It can be improved.
  • It's complex for beginners. Training or intensive is required to learn all the features and get the most out of the software.
It is a cloud software with great BI analysis and artificial intelligence capabilities and excellent real-time data analysis capabilities in graphs and dashboards and data export in reports. We recommend it to anyone interested in this kind of intelligent and accurate information analysis technology that can aid decision-making, business, and development. The insights we use are always reliable and help us every day. I recommend technical support because they always helped us to clear doubts about the software and features.
I believe it's a complex process and novice users might take a little more work to learn how to use all the features. The analyzes are accurate and processed in a short time. Training is essential for users to get to know the tool.
Usability is great. Easy to use and configure the features and visualize the data. But it will depend on the professional who is using the software. Technical support informs us that the software is always looking for technical improvements and better performance.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Piloted in the claims department to easily aggregate large amounts of data to identify any trends over time.
  • Intuitive
  • Fast
  • Proactive
  • Better chart recommendations
  • Visualizations are often not effective
It can be very useful with some training and overcoming the learning curve.
I would say about an hour with training, up to 3 hours without training.
It has potential for the right userbase.
Score 8 out of 10
Vetted Review
Verified User
Review Source
ThoughtSpot is used to visualize outputs from NLP/AI use cases for our client. It helps to visualize output and show various trends to help clients make decisions with investment research, credit risk, ESG insights, and so on.
  • Clean UI, I like the UI as it looks very clean and modern.
  • Filters, ability to create custom filers and explore data underlying in tables.
  • It would be great if ThoughtSpot can add the feature to filter by clicking on visualizations. i.e if I click on a particular data point in the chart if the full dashboard can filter just for that particular data point.
  • Color coding the heatmap with different colors like green to orange to red.
Well suited for my clients for a Macro view of business insights, credit risk, ESG insights, etc. However, I think ThoughtSpot needs to make exploring underlying data easier, adding a feature where you can click on charts and filters will help users and especially business users to easily understand the granularities as well.
It takes about a few hours to fully understand how a dashboard can be reviewed and then insights further derived for a business user will take longer for a technical user who wants to understand from an integration standpoint.
I am giving this rating as I feel overall it is user-friendly but adding some more features like filter by clicking on visuals, also dashboards providing pop-up alerts if certain data point exceeds a threshold will all be good points for business users.
February 12, 2022

ThoughtSpot Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
Our no-code AI platform turns unstructured data into structured content to enhance existing models, products, and BI. The current BI tools all lack certain features and ThoughtSpot was the perfect choice to embed within our product. The output from our platform, when visualized with ThoughtSpot is seen very clearly, resonates with our customers, and gives them flexibility into customizing if they so choose. The additional features & querying functionality in ThoughtSpot make it easy to navigate through our data and create visuals that answer the questions a user asks.
  • Beautiful visualizations. The visuals are distinct, clean, and easy to discern from one another.
  • Intelligent querying functionality. When looking to manipulate the data, the search function makes it easy to manipulate the features in the data, along with aggregating them in the way you'd like.
  • Embedding! It has been a smooth process thus far for our product & technical teams to work with ThoughtSpot and bring it into our product.
  • Drill down in a dashboard could be improved, with the ability to click around the various visuals to then filter down the entire dashboard (i.e., click on a date and all visuals reflect data from that date).
  • For some of the visuals, additional color representation would be nice in some cases. When working with the sentiment, sometimes a green to red gradient is desired by an end-user.
ThoughtSpot is well suited for: Embedding use cases Working with large volumes of data (>TBs) Use cases that involve lots of questions from an end-user, the search querying, and SpotIQ helps out here ThoughtSpot is not well suited for: Use cases that want an easier drill down/filtering with the visuals Users who want a word cloud of any kind.
It would be very quick for a new user to connect a database and then start building a dashboard, likely less than a day or two. However, to use the full functionality and to work with various datasets, I would say a couple of weeks is enough to get up to speed.
It is easy to use and most things are pretty intuitive. I haven't had to refer to the guides or CS team as the platform does the job. It isn't perfect though, some things are a little clunky when compared to other solutions, but nothing major.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We embedded ThoughSpot into our AI no-code platform to enhance the BI function of our product.
  • Easy to use UI
  • Wide selections of visualizations
  • Embrace Connector
  • Drill down filter/ability to apply a filter to pinboard by clicking directly on the visualizations
  • Lack of color customization
  • More charts size options/ability to customize the charts size and shape
We selected ThoughtSpot because it's easy to embed into our platform. Also, features like SpotIQ are exciting and useful for our clients to analyze our data.
Around 7-10 minutes based on my personal experience
I think ThoughtSpot's clean UI is definitely a great feature. It's easy to navigate and learn as a beginner. Some terms that are used can be uncommon and confusing, for example, pinboard/liveaboard; embrace connect, search answer,
Score 10 out of 10
Vetted Review
Reseller
Review Source
Thoughtspot is currently embedded in our product as the last mile visualization. It provides our organization the ability to sell with/to/through the entire FSI ecosystem.
  • Easy to embed
  • Easy to deploy
  • last mile capabilities
  • great search analytics
  • drill downs
  • flashy visualizations
  • AI thresholding
Great for embedded analytics, and search analytic capabilities.
our users are able to interface with the product on day one. It takes our developers about 1 to 2 weeks for certifications etc.
Ease of use
Score 8 out of 10
Vetted Review
Verified User
Review Source
Mainly used to cater reporting needs to our external vendors. In our current scenario, we were not able to share our reporting with our vendors due to our security reasons and protocols. So, as an option to venture into other tools, we choose Thoughtspot.
  • Speed
  • Search Option
  • Business user friendly
  • AI powered tool
  • Quick TMT
  • Limitation on visualizations
  • Graph - Chart options
  • Colour changes options / Formatings Improvements
  • Answer arrangement options on Pinboard
Well suited in:
- Sharing information where multiple departments are involved.
- Quick turn-around is required.
- Where more business analysts are involved.

Not suited for:
- IT based infrastructure
- Pinboards requiring complex formatting
It is very user friendly for the business analyst as the UI was very intuitive. And a very basic training in case of beginners was good enough for others to start working on the tool.
The information provided were very user friendly after basic training.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We are trying to build the overall analytics in ThoughtSpot with different metrics and use cases. The purpose we bought in ThoughtSpot is to give access to external users for a better understanding of the reporting point. But we see there are a lot of limitations with the product where the analyst finds it difficult to show the pinboard as he wants to.
  • Its very fast in retrieving data
  • data model creation seems to be easy handled
  • search option is great
  • Need more vizualizations
  • Limitations in lot of cosmetic changes like font ,color etc
  • Drill down function have to be improved
Overall the product is very much fast and AI features are interesting. But need a lot of improvements as such in the product development, enable more options for cosmetic changes. Limitations in the pinboard need to be addressed like selector placement, rearranging the filters, more options for sizing of the answers in the pinboard.
The business users feel it's simple and they are up to speed once they started using the product. Since they are good at reporting stuff, felt comfortable with using this product from day 1.
It's very user-friendly and even a nonreporting person can start working from day 1.
November 28, 2021

ThoughtSpot Trial

Score 1 out of 10
Vetted Review
Verified User
Review Source
[My] department conducted a trial period of the ThoughtSpot software.
  • Data visualization
  • Data summary
  • Generating report tables
  • Data manipulation
  • Merging related data sources
  • Model building
  • Statistical analysis
ThoughtSpot is well suited to summarize and visualize clean data in an interactive way.
If [you are] working with already clean data, it is very quick to generate reports and visualizations.
Once data is set up properly, ThoughtSpot is user-friendly.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are utilizing ThoughtSpot to gain additional insight into our customer's characteristics and behaviors. ThoughtSpot is currently being used across our organization to help keep all employees educated on how our customers act, what our most popular items/pages are, looking at trends, etc. It's been a great tool thus far.
  • ThoughtSpot provides the ease of creating reports based on the metrics you're looking for.
  • I personally like how you can have a report template and then easily add new columns to your report based on your KPI's.
  • I like how you can add visual graphs to the pinboard and it's not just the data, but I also like that you can export the data into excel so you or your customer can manipulate the data to achieve the look and feel you're looking for.
  • There's not really anything that I don't like. In fact, I wish I had more access to the backend features (and not just our engineering team), so I could create even more reports.
Based on my personal use case and the access that I have, I would recommend ThoughtSpot. One of the advantages, besides the obvious, is I like how you can share your pinboard with other members of the company. This way you're not having to re-create the wheel every time a different user wants the same report, and then that user can even customize the report to exactly what they're looking for.
Not that long. Personally, I felt comfortable after about 30-60 minutes, however, I'm an end-user and I'm not setting up the integrations of ThoughtSpot. I would imagine that if you're involved in the actual setup of ThoughtSpot it would take quite a bit longer to get up to speed and get the data you need.
It's easy to use with the multiple pinboards you can create.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We evaluated ThoughSpot for a pilot to make market research/voice of the consumer data more accessible. The pilot did not launch, but ThoughtSpot was brought into our organization to be used with Snowflake to enhance our overall data access through the "data lake." It is being used by multiple departments but siloed on the IT and data science side.
  • It provides user-friendly access to complex analysis for those with limited program experience.
  • It has a fair pricing model with unlimited users that pay for the data processing usage.
  • It provides good customer service and partnership that's reliable and able to solve issues quickly.
  • I would appreciate easier access to test or pilots for implementation.
  • I would like a "lite" version for new or non-power users.
ThoughtSpot is great for mining data insights across data sets with ease. It is great for generating insights for single data sources as other tools can perform that same function. In today's world, however, the more data the better. Thoughtspot helps make those connections and makes it easier for less tech-savvy users to perform advanced analytics.
2 Months
ThoughtSpot is very easy to use, but there is a small learning curve. The tool has a lot of functionality so it takes time to learn the ins and outs of all the features.
Chris Mann | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using the ThoughtSpot embedded product to build out our B2B marketing revenue attribution product called Cortex.
  • Embedding reports into a multi tenant SaaS product
  • Creating custom dashboards
  • Data exploration via natural search
  • Ability to build a single dashboard tile containing the main value, a sparkline, and a percent change over time
  • Easy way to build a user experience that allows for selecting different metrics to trend from a drop-down on a multi-axis graph
If you are building an embedded app, ThoughtSpot is a great solution. If you are looking for all of the nuanced BI features that you see in more mature BI tools, make sure ThoughtSpot has the features you need.
It depends on the out-of-the-box product. We are building on top of ThoughtSpot very quickly as we are hiding many of the ThoughtSpot features. I would say it's taken our team a few weeks to get a pretty decent handle on all of the foundational ThoughtSpot features. We have not explored Natural Search a ton or worked with the machine learning capability. Our team is very experienced with Tableau and other BI tools, so our ramp time would be faster than those who do not have these skills.
We like the overall design of the product.
Tawanna Armstrong | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are in the process of rolling out ThoughtSpot across the organization. This tool addresses the evaluation of different use cases across the different CRE business lines. The business can quickly connect to data and gain insights that are specific to their use cases ie space across a portfolio, spend across services, trends, etc.
  • Ease of use for non-technical users
  • Provides quick insights
  • Ease of use to connect to data
  • Custom reporting capabilities for application usage for clients to develop
  • Content management to group or assign content by different entities
ThoughtSpot is great for any user group that wants to quickly flush out quick questions to specific use cases.
It depends on their use case.
Its ease of use is designed for non-technical users so it's easy to use and adapt.
Score 5 out of 10
Vetted Review
Verified User
Review Source
We use [ThoughtSpot] as a data discovery engine. We have rolled it out to some of our clients and they use it to build pinboards to assist them to run their business and to report to executives the results of their work and efforts over the past week, month, or quarter.
  • Quick to insights
  • Beautiful charts
  • Easy to set up
  • Print to PDF is not fully supported and that has a big impact on sharing pinboards with executives.
  • In my opinion, customer support is slow to react and often leads to an endless circle of tickets that sometimes never get resolved. I feel like this involves finger-pointing from one team to another and I find it very frustrating.
  • The search bar is really nothing like Google search. In my experience, the cursor moves in odd places and the results of a basic search are far more difficult to get than a Google search. I feel like it's a long way to go here.
You need to know [ThoughtSpot] well and have lots of hours using it in order to really use it well. Setting up quick answers and pinboards for business users works fine, but the tool can be very difficult for non-analytic folks to use. It looks clean and simple, but it does not live up to what we have hoped it would be.
It can take non-analytics business users weeks or months to get comfortable. Some never will. As it is now, [ThoughtSpot] does not live up to the promise of being a user-friendly way to search your data and uncover insights in my opinion.
In my opinion, there are too many bugs and the search bar does not really work as intended.
Prashast Vaish | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
ThoughtSpot is currently being used by my department and not the whole organization. I work for an insurance client and am responsible for data analytics and visualization. Graphs and other visualizations provide a clearer understanding of what the data says and this is where ThoughtSpot comes in. My clients are trying to move completely to ThoughtSpot for any visualization requirements.
  • ThoughtSpot is great at using artificial intelligence to give some automated insights from data.
  • ThoughtSpot allows you to source data from multiple data stores like Redshift, Excel, etc.
  • Querying on ThoughtSpot is super easy.
  • It provides a wide variety of visualization.
  • Since ThoughtSpot is not widely used, there are very few tutorials.
  • ThoughtSpot needs to include a lot more customization in their visualizations.
  • Sometimes, ThoughtSpot is buggy and clients need to contact their support to resolve issues.
ThoughtSpot is by far the best BI tool for business users who are not that tech-savvy. Since querying is super easy and very intuitive, users can get insights in no time. It also supports natural language processing for querying data which takes it a step ahead of other tools. Since ThoughtSpot only charges you based on the storage you use, it helps reduce costs as well. ThoughtSpot lags behind when a user requires a lot of customization in their visualizations. It also does not have a free version for users to try and see for themselves.
In my opinion, a fledgling can pick up ThoughtSpot in about 3 to 4 weeks. This can be optimized by putting in more hours.
ThoughtSpot is super user-friendly, however, being new in the market, it has a long way to go and lots of new features to be added.
Score 8 out of 10
Vetted Review
Verified User
Review Source
ThoughtSpot is being used across multiple departments in the company. In our department, we are using it for transactional data analytics, for example, what was the revenue of a partner in a certain period of time for a certain business unit or product.
  • Integration with Snowflake
  • On-the-fly analytics
  • Easy to use
  • Limited visualization charts options
  • Look & feel of the charts (limited customization options, like colors, etc.)
  • Performance on large data sets
Well suited for simple data queries or analysis. Not suited for complex analysis or dashboards. ThoughtSpot works well with Snowflake and it's great to be able to do analytics directly on the cloud data warehouse. However, for complex data sets and analytics, ThoughtSpot is not there yet from a performance and look & feel perspective.
About 1-2 months
It needs to improve on the look and feel and performance.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We can use ThoughtSpot to locate lease information very quickly. We can also use ThoughtSpot to locate pre-recorded calls very quickly. I am in the collections department, so ThougthSpot is also used for our credit card tracker.
  • Fast - never have to wait a long time for data to load
  • Easy to use
  • Can save your favorite searches
  • You have to know exactly what key words to search for
ThoughtSpot is well suited for any call center.
A few hours of training.
It's easy to use once you know the keywords you need.
Score 10 out of 10
Vetted Review
Verified User
Review Source
ThoughtSpot is used at the division level so all research scientists and business analysts can query into experiment data and process data, get visuals without coding, and access the source data with just a few clicks.
  • Ask questions in a natural and meaningful way with a business mindset not restricted by IT skills
  • Develop further insights based on search results and recommendations, and vote on quality and relevancy
  • Totally shield complexity of tech from end user, so users have consumer-grade UX
  • We are surprised to see how this benefited data management and governance
  • The productivity gain is enormous
  • Customizable UI with minimum coding
  • Link to main stream ML platform such as Databricks and AWS Sagemaker
ThoughtSpot is well suited for
  1. Allowing analysts to define progressive lessons to help other users
  2. Providing assist search with guided user experience, especially on how to use search to analyze data
  3. Learning how users interacting and using the tool and how usage is changing over time
  4. Use built-in artificial intelligence to run advanced analytics algorithms on billions of data points and automatically spot actionable insights
  5. Using contextual deep linking so users can locate and navigate specific URLs easily and quickly
  6. Providing insights into query latency, user traffic, data requests and other essential performance information about use space and environment
  7. Needing to run queries and advanced analytics algorithms on billions of data combinations across multiple sources fast
Usually within 48 hours for a new user to sign in and work out data discovery and visual dev work.
Only missing feature (all most perfect 10 rating) is the link to ML platform so user can jump naturally into ML world.
Kevin Clarke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use ThoughtSpot throughout our company. The ease of use and the accessibility make it a prime tool for quick research and verification. I work in our Compliance department and I use the tool every day for research. We also have several pinboards setup for quick metrics into several of our more important processes. Each time a new product is released we go to ThoughtSpot to create boards for review.
  • Ease of access to company data
  • Easy to create and manage pinboards
  • I can pull data at any moment for any questions from leaders
  • I can review and understand trends and build easy to read reports
  • It could be easier to create new worksheets using views
  • They removed the ability to have hyperlinks work inside of the search. I use to use hyperlinks in my pinboards but they are no longer clickable.
I was charged with the task of creating a pinboard for a project our company was taking on. [Using ThoughtSpot,] I was able to put together the pinboard in a very short period of time and over the 9 months of the project I was able to use that same pinboard for all of our reporting. We did add additional insights throughout the project by having this simple tool to do the building we were able to rely on the data everyday.
This depends on the time they choose to dedicate to the tool. I was the Data BI Admin over the tool for over a year and when I had new people I would sit down with them and explain how it worked and those who were willing to go mess around with the tool and asked questions learned very quickly. For simple requests the tool can be learned in a few hours, but for the more advanced options like formulas and predictive analytics it will take more time and dedication to the tool.
The tool is easy to use if you know what you are doing and looking for. I know as they work towards improvements and simple language it will become even easier, but as of now they are doing a great job but there is room for improvement.
Score 9 out of 10
Vetted Review
Verified User
Review Source
In my organization we use ThoughtSpot to create management dashboards and reports. They include financial- and non financial KPI's.
This product improved the quality of our reports and dashboards. It's flexible and easy to use.
The main problem that we had with other software was the fact that we have multiple sources/databases. ThoughtSpot is able to link them al together but is still easy to use. Great product and easy to use.
  • Combine multiple sources / databases
  • Click and play / drag and drop -> ease to use
  • Cloud based so always available
  • Possible to work at the same time with multiple users
  • Quick and easy learning
  • More training video's for beginners
  • Example or standard reports to show what's possible
[ThoughtSpot is] easy to use. Lot's of possible thing you can do.
No problems combining multiple sources and/or databases.
Great performance.
Nice way to create dashboard and reports. Can handle both financial- and non financial KPI's.
This makes it possible to great the best reports for management and own use.
Cloud based product so always available.
Depending on the user but I would say it takes a few weeks/month to get up to speed.
It's easy to use and very user friendly.
With some help you are able to adjust and do things yourself in about an hour.
The lay-out is great and buttons make sense.
There are a few things that can be improved.
For now you still need some support to get started. Would be nice to see a product that's so easy to use, that you can get started without any help. Maybe also include a tutorial to get people started even quicker.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's my understanding it is used by the whole organization. We, as the Marketing Department use it for customer survey results, email metrics, and overall business performance.
  • Ability to update and make dashboards.
  • Easy to collaborate with other team members.
  • Simple interface.
  • For us as an organization, the hardest part is making sure we're aligned on how we look at the data.
  • It can be easy for data to be manipulated in different ways (this goes along with the first bullet point).
It's great for collaborating and data sharing across multiple teams.
I would say 2-4 weeks to become comfortable with the platform. It depends on the user and scope.
Easy to use. I would say there's probably an opportunity for more analytics/predictive analysis features.
Score 8 out of 10
Vetted Review
Verified User
Review Source
ThoughtSpot is being used across our business to solve an analytical challenge we had that our incumbent vendor was unable to support. The rollout was smooth and we encountered only medium issues during the rollout following a fairly drawn out and fraught negotiation with the vendor in the UK.
  • Analytics
  • Support
  • Details
  • Sales process
  • Negotiations
  • Staffing
ThoughtSpot is widely regarded in the industry and I would suggest the broad use would be a cheaper alternative to some of the 'big boys', especially if keeping costs down is key to your business. ThoughtSpot is both good for internal users and external customers.
ThoughtSpot has a really quick onboarding process which makes it slick and smart for new users to confidently learn the product and feel confident in using it on a daily basis. I like this a lot, it's definitely a smile-inducing feature from the vendor. I would only suggest more manuals for those who prefer to read.
Really happy and super usable and accessible.
Score 5 out of 10
Vetted Review
Verified User
Review Source
It's being used by one department to support many business units. The goal is to better understand when is the best time to contact customers for purchasing. This proves to be a bit difficult as it challenges you as a data analyst to choose the right input data for the software to ingest.
  • The interface is pleasing. Makes you feel like you have access to some future tech software you would see in a Bond film or something.
  • Their customer service has been top notch as far as I can tell.
  • When there are questions they are quick to respond or reach out to colleagues that might better know.
  • Better communicating the limitations of the software. It's not valuable to me to know that it's a sign of success that "purchased" is included in the data set for successful transactions.
  • Giving direction on data cleanliness could be improved.
Even though I am not in the contract discussions or know pricing, my understanding is that it is a very expensive product. I'm not certain we are ready to extract the value we should out of this relationship, yet. I believe that by improving our data set by including real-time data instead of just historic we could potentially be better at utilizing this product.
Since we have had very few users trained or given access to the software, I would say it is going to take awhile. You have to have such a commanding understanding of our internal BI architecture, to begin with, and really know what the correct signals for success really are that it's proven difficult to just sit down and extract value from it.
I think there is potential but I/We are not ready to extract it from my experience. We do have one colleague that is leaps and bounds above the rest of us but he is generally hamstrung with the business problem not aligning with the data set available.