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Tourial Reviews and Ratings

Rating: 8.2 out of 10
Score
8.2 out of 10

Community insights

TrustRadius Insights for Tourial are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Tourial is a versatile product that offers a range of use cases for both users and potential customers. One of the key benefits is the ability to explore the product visually and take a tour before requesting a live demo. This provides a great alternative for users who want to explore the product without committing to a live demonstration. Users have praised the speed at which they can build a product tour using Tourial, often completing the process in just a few days. This feature eliminates the time lag between a demo request and allowing the prospect to see the product in action.

Another valuable use case of Tourial is its ability to record repeatable demonstrations and publish them on websites for customers and prospects to view on demand. This not only helps scale product marketing assets but also enables users to showcase new features and releases easily. It provides an easy way for web visitors and prospects to take a self-guided tour or demo of the product without the commitment of talking to a sales representative or filling out a demo request form.

Moreover, Tourial serves as an effective tool for sales outreach. By giving prospects an initial 'look and feel' for the product, it engages them before a more hands-on demo, leading to better conversations and shorter sales cycles. It also fills a crucial gap in the sales funnel by allowing potential customers to experience a lite demo of the platform at their leisure.

Additionally, Tourial offers an easily accessible demo environment for products that are not SaaS-based. It allows users to ungate parts of the product and demonstrate critical use cases and jobs-to-be-done directly on their website. This is particularly useful for providing information about the product without meeting with anyone in the organization, catering to different buyer preferences.

In summary, Tourial solves various problems for users and potential customers by providing visual tours, eliminating time lags between demos, scaling marketing assets, engaging potential buyers with self-guided tours, generating leads, reducing sales training efforts, and showcasing product value. It offers a cost-effective and efficient solution for creating professional product demo videos, tracking user engagement, and increasing visibility and qualification of prospects.

Reviews

1 Review

A perfect complement to live demos

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We initially conceived of using Tourial for new feature releases and quick sales-oriented tours. We continue to use it in this manner, but have also realized it's a very effective tool for in-house learning as well, complementary to something like (or even in place of) an LMS.

Pros

  • Easy Tour builder
  • Dynamic ways to explain features
  • Mobile / multi-format friendly

Cons

  • Analytics are somewhat basic
  • Introduce a "light Tour builder" for very basic tours
  • In-app tools for judging quality of created tours

Likelihood to Recommend

If your product sells best with a live demo, Tourial is a great substitute for prospects who don't prefer, or aren't ready for a virtual demo.