Makes localizing content less of a gargantuan project.
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
We use Transifex across Customer Success and Product/Development. For Customer Success, we use it to translate our Knowledge Base. Transifex has a good integration with ZenDesk, so we send our ZenDesk articles to Transifex, order translations from Transifex, then re-import the articles to ZenDesk. The advantage is that the formatting of the articles is kept intact, so maintaining accurate documentation is much easier to keep track of.
For our product, we use Transifex to translate the product strings. This makes it an easy part of the release cycle so we can get product localization done on time.
For our product, we use Transifex to translate the product strings. This makes it an easy part of the release cycle so we can get product localization done on time.
Pros
- Integrates with other tools - makes localizing more straightforward and less of a gargantuan project.
- Easy to add a new language to a project - When making the business decision to expand languages, we can provide decision-makers with accurate estimates before committing to a new language.
- Provides access to multiple translation companies - We get to evaluate and pick the 3rd party translators that work best for our use case.
Cons
- Once you have a lot of resources in a project, ordering gets tricky because there's one long list of resources. I wish I could search for the resource when ordering.
- When you import your resources from another source, it will overwrite any changes you made to the translated article. For example, we stopped creating localized screenshots in our documentation because the images would be overwritten with the original English ones anytime we made updates.
Likelihood to Recommend
Transifex is great for when you have content you intend to 1) localize to multiple languages and 2) keep updated over time. It's probably not necessary for one-off projects that you expect to stand the test of time. It's also ideal for companies that intend to add more and more languages over time as business expands.
Vetted Review
2 years of experience