Makes localizing content less of a gargantuan project.
November 25, 2019
Makes localizing content less of a gargantuan project.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Transifex
We use Transifex across Customer Success and Product/Development. For Customer Success, we use it to translate our Knowledge Base. Transifex has a good integration with Zendesk, so we send our Zendesk articles to Transifex, order translations from Transifex, then re-import the articles to Zendesk. The advantage is that the formatting of the articles is kept intact, so maintaining accurate documentation is much easier to keep track of.
For our product, we use Transifex to translate the product strings. This makes it an easy part of the release cycle so we can get product localization done on time.
For our product, we use Transifex to translate the product strings. This makes it an easy part of the release cycle so we can get product localization done on time.
- Integrates with other tools - makes localizing more straightforward and less of a gargantuan project.
- Easy to add a new language to a project - When making the business decision to expand languages, we can provide decision-makers with accurate estimates before committing to a new language.
- Provides access to multiple translation companies - We get to evaluate and pick the 3rd party translators that work best for our use case.
- Once you have a lot of resources in a project, ordering gets tricky because there's one long list of resources. I wish I could search for the resource when ordering.
- When you import your resources from another source, it will overwrite any changes you made to the translated article. For example, we stopped creating localized screenshots in our documentation because the images would be overwritten with the original English ones anytime we made updates.
- Fewer people needed - without Transifex, we would probably have to hire more staff to many just the localization projects.
- Meet business demand quickly - now that we are set up with our Transifex flow, adding a new language is relatively easy and we know exactly when to expect the final product to deliver to customers.
Do you think Transifex delivers good value for the price?
Yes
Are you happy with Transifex's feature set?
Yes
Did Transifex live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Transifex go as expected?
I wasn't involved with the implementation phase
Would you buy Transifex again?
Yes