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Traqq Reviews and Ratings

Rating: 9.1 out of 10
Score
9.1 out of 10

Community insights

TrustRadius Insights for Traqq are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Users have consistently praised Traqq for its super user-friendly and intuitive interface, which makes it easy to navigate and perform tasks efficiently. Many reviewers have mentioned that they found the software's interface to be clean and well-designed, allowing them to quickly understand how to use it effectively.

Prompt Customer Support: The promptness and helpfulness of Traqq's customer support team is highly regarded by users. Many reviewers have stated that the maximum response time for customer support is typically 24 hours, but they often receive a response even sooner. This indicates that the support team is responsive and provides timely assistance when needed.

Respects User Privacy: Traqq stands out from other tracking apps by not feeling invasive to both employees and the user personally. Users appreciate that the software respects their privacy while still providing valuable tracking features. This suggests that Traqq strikes a balance between monitoring activities and respecting user privacy, making it a preferred choice for many users seeking productivity tracking solutions.

Reviews

27 Reviews

The tracking system that is easy to be used

Rating: 10 out of 10

Use Cases and Deployment Scope

It helps me to track my daily work. Also, my manager can see my activity and know what apps are used by me. The activity can be used as for small report for my own needs like wage discussion, etc. I feel safe that my private information won't be seen by anyone except my company. Moreover, I can stop my screen recording once I need to.

Pros

  • Easy to be used while tracking my work.
  • I am sure about my privacy (screenshots can be deleted or muted)
  • Can stop recording anytime I need to.

Cons

  • Add multiple foreign languages.

Likelihood to Recommend

It is going to suit your company well if you need to track your employee's progress and be sure about their activity. As a manager, you are able to track the best and least one worker in the team. Also, the price is very reasonable for that type of product.

AP
Anna Popova
QA at iVisit in Quality Assurance at iVisit (1-10 employees)
Vetted Review
Traqq
1 year of experience
View profile

Every insight to business performance

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Hi. So I have used Traqq once for testing purposes and as an HR I must admit it is one of the most useable tools when you are going to handle vast teams specifically remotely. The best part is the scheduled reports as we, along with my managers always forget to submit the reports. The fact that which reports sending, when to send, when to receive, and what gets added in them is the best solution. Moreover, it provides factual segregated data for transparency from where you can fetch the root of problems and find optimal solutions. Please add a biometric or geolocation attendance system integrated into it so that it becomes the world's number one solution to HRs.

Pros

  • Accurate reporting of each employee
  • Segregated access to each team member
  • Scheduled reports
  • Ability to handle large and remote teams

Cons

  • Attendance integration

Likelihood to Recommend

Highly useful for the world after covid. Just a thought, are employees going to be tensed when they know each tab is being monitored for 09 hours straight?

ZQ
Zainab Qureshi
HR Manager | Office Manager | Talent Acquisition | HR Ops in Human Resources at JMM Technologies (Pvt) Ltd. (51-200 employees)
Vetted Review
View profile

Traqq reaches my satisfaction

Rating: 10 out of 10

Use Cases and Deployment Scope

Having used Traqq for several months, I can say it is the best remote working tool I have ever used. Despite its simplicity and ease of use, Traqq has all of the features I need for remote work. One of the things I like most about Traqq is its capability to analyze the performance of working employees. With the help of this software, my remote team improved its performance significantly.

Pros

  • Simple and easy to use.
  • Friendly and beneficial features.
  • Customer service responds quickly.
  • Analysis of activity levels.

Cons

  • One language.
  • No mobile app.

Likelihood to Recommend

Among my favorite features of Traqq is the capability to analyze employee performance. I have seen a significant improvement in the performance of my remote team as a result of this software.

AQ
Anh Quang
Director of Social Marketing in Marketing at Xamk - South-Eastern Finland University of Applied Sciences (51-200 employees)
Vetted Review
Traqq
1 year of experience
View profile

Time Tracking and Monitoring Made Easy With Traqq

Rating: 9 out of 10

Use Cases and Deployment Scope

As an operations manager, it's important to ensure that the business runs smoothly. Traqq is very helpful in checking team members and their progress in their individual tasks. With Traqq we can see how everyone is going along in their individual projects and what task is taking up most of their time.

Pros

  • Time tracking
  • Task monitoring
  • Intuitive user interface

Cons

  • No option to customize activity thresholds
  • Notification for users not meeting activity levels

Likelihood to Recommend

Traqq is most appropriate for monitoring team members. However, it would be more helpful if it can send notifications to administrators for team members or users failing to meet minimum activity levels. That being said, Traqq is also unable to set different activity levels for specific users. If they can tweak it to incorporate the things mentioned, it would be perfect!

VU
Verified User
General Manager (11-50 employees)
Vetted Review

Metrics done well

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

It's seamless and smooth and very easy to adopt quickly. The visuals are clear and easy to master. If you like metrics and want an easy read to digest then check out this as your option to manage your business. Transparency is important for employees and clients alike. This tool helps with that.

Pros

  • Metrics
  • Transparency
  • Tracking productivity

Cons

  • The bar running along the top displaying productivity could be enhanced - either larger or brighter colours but I was fine with it overall.

Likelihood to Recommend

I need to see metrics displayed quickly within minutes and I was able to get the information quickly providing a polished report. This helped me educate my client and provide insight on our next dealing. The graphics are clear and easy to digest.

LP
Lisa Poirier
HR Career Advisor & Virtual/Remote Support in Human Resources at Independent (1-10 employees)
Vetted Review
Traqq
1 year of experience
View profile

Remote work time tracking done right

Rating: 9 out of 10

Use Cases and Deployment Scope

Traqq has helped our remote team build trust and motivation. We use it for its time tracking features and the team loves its attention to user privacy and safety, while adding more credibility and accountability for our work.

Pros

  • Easy to integrate into our workflow
  • Respects user privacy
  • Does not slow down our team's laptops

Cons

  • Usability on Apple and Android mobile devices
  • Provide a feature that notifies users when they are working productively - as a positive reinforcement
  • Provide a feature that notifies users to take breaks if they are working for too long

Likelihood to Recommend

Traqq is an amazing solution for remote work set ups that want to build trust and communication for their teams. You might lose some value outside of a remote work set up, but it is still fantastic for employees to benefit from better work credibility and for managers to communicate more effectively with their team.

JH
Jerry Hong
Product Specialist in Product Management at Private (51-200 employees)
Vetted Review
Traqq
1 year of experience
View profile

"Great app to track your employees productivity!"

Rating: 10 out of 10

Use Cases and Deployment Scope

We have had a problem tracking our employee's time and what they spend their working hours on. With Traqq we managed to tackle this issue and even more - have automated scheduled reports every week on the employee's productivity (website categories they browse, time spent off the computer, etc.)

Pros

  • Time tracking
  • Tracking user activity
  • App & website monitoring

Cons

  • I think it'd be great if there was a mobile app so we can track our employee's performance even on the go
  • Native app for Linux/UNIX workstations

Likelihood to Recommend

Overall I think Traqq is a great app for managers to understand how their employees behave during the working hours, what are their strong and weak times during the day, or if they are systematically working off-hours. You can see website categories and time spent inside which is a huge benefit.

MT
Martin Totovski
Security Operations Specialist in Information Technology at Nuvei (1001-5000 employees)
Vetted Review
Traqq
1 year of experience
View profile

The highest Recommended Employee Tracking software

Rating: 10 out of 10

Use Cases and Deployment Scope

Traqq is the best software tracking tool that can determine each employee's activity in very accurate analysis. The pandemic forced us to work from afar so the most common problem is how the employee work and how his commitment to his assigned tasks. The answer is here (Traqq), it's brilliant software that insure Business Owner how and what Each employee does his work. Screenshots with Activity calculator is an Amazing feature besides many other features. I totally recommended this software.

Pros

  • Screen shots cycle and can handle two connected screens at same time
  • Activity analysis
  • sample UI/UX
  • useful Dashboard
  • Not costly

Cons

  • It's Better to be a Mobile app
  • No multi Langauges
  • Linux OS not supported

Likelihood to Recommend

1- Each Employee activity is very useful. 2- Reports are very good to use. 3- The dashboard is very clear and useful to Business Owner. 4- UI sample and smart 5- Screenshots are a smart feature and can handle two connected screens at the same time

MM
Mostafa Mokhtar
Software Test Engineer in Quality Assurance at Dailymealz | ديلي ميلز (51-200 employees)
Vetted Review
Traqq
1 year of experience
View profile

Comprehensive time program for an affordable price!

Rating: 10 out of 10

Use Cases and Deployment Scope

If you are looking for a program to help you manage a team of employees, look no further. I have utilized another time management tool but it was not nearly as extensive as this one. Traqq not only helps manage the time of your employees but the level of activity and engagement in their daily work as well. I love the reporting features where tracked hours/activities can be exported for a more in-depth review, some of these reports can be auto-generated and emailed directly to your inbox, this is such a win for saving time and not having to run your own report! Traqq also provides intermittent screenshots of an employee’s activities which is certainly useful in a situation with an employee struggling to stay on task.

Pros

  • Time management
  • Activity tracker
  • Time reporting

Cons

  • Mobile app functionality
  • Not yet available on android OS

Likelihood to Recommend

This definitely comes in handy when managing a team of WFH employees or individuals who may be working in another location separate from a direct supervisor. The technology behind the program is advanced and detailed, providing the ability to not only run reports on activities and time but to gauge an employee's efficient activity in any given timeframe.

VU
Verified User
Manager in Corporate (1-10 employees)
Vetted Review
Traqq
1 year of experience

How did I not know about Traqq sooner?

Rating: 10 out of 10

Use Cases and Deployment Scope

All employees are based in different time zones. This led to delayed communication and wasted time. Traqq helped streamline our employees' sense of time among their colleagues. For example, prior to Traqq, our employees did not know the proper time to contact other people on our team. I saw an overall improvement in everyones' time management. We have to use Traqq daily as most employees are working full-time. I personally also need Traqq to help coordinate scheduling lessons between our educators and students.

Pros

  • The interface is super user-friendly
  • Whenever I need support, the maximum response time seems to be 24 hours - However, I usually get a response sooner
  • Traqq does not feel invasive to our employees as well as myself personally
  • Interface is very interactive and has saved me a lot of wasted time

Cons

  • A mobile app would be nice, as I'm not always at the computer
  • Perhaps there should be an option for a darker interface? Sometimes, I have to work late nights using Traqq

Likelihood to Recommend

Traqq is a great system when you are in the field of education. In my experience, it has saved me countless hours of figuring out how to remember the timezone my employees and students are located in. I used to use a written spreadsheet of each employee's timezone and one of those random timezone calculators. Being able to modify Traqq based on my employees' timezone, my timezone, and our company's timezone (the technical "working hours") has been a game-changer.

TW
Taylor Williams
Administrative Services Manager at EduLite (11-50 employees)
Vetted Review
Traqq
1 year of experience
View profile