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TripIt

Score8.5 out of 10

19 Reviews and Ratings

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What is TripIt?

TripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features TripIt has to offer, as determined by TrustRadius' reviewers.
Based on 19 ratings of TripIt's features
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Top Performing Features

  • Centralized Itinerary Management

    A centralized place for users to manage their entire travel itinerary.

    Category average: 6.2

  • Mobile Travel Application

    A mobile version of the service that allows users to check in and access their itinerary information while on the go.

    Category average: 6.4

  • User-friendly Interface

    The user interface is easy to use and reliable.

    Category average: 7.3

Areas for Improvement

  • Easy Travel Booking

    Users are able to seamlessly look up and book travel without having to use other tools or websites.

    Category average: 7

  • Collaborative Booking

    Users can collaborate to create and edit itineraries as well as share booked itineraries for others to see.

    Category average: 5.2

  • Reuses Traveler Information

    The service offers a means of saving and reusing individual traveler information to make it easier to book future travel for the same traveler.

    Category average: 5.2

Reviews

What users are saying about TripIt.
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Very good app

Incentivized
Luis Oliveira
Translation Manager for Portuguese in Product Management at Dive Sul Mergulho (1-10 employees employees)

Use Cases and Deployment Scope

I'm a scuba dive instructor and a owner and guide of a scuba dive shop and international scuba travel agency. I use TripIt Pro for all my travels and share it with all my fellow travelers so we have each other flight schedule, arrival times updates and all the trip organized in an easy way.

Pros

  • Organization
  • Calendar organization
  • Easy to visualize the dates and travel plans
  • Flight tracking

Cons

  • Live flight monitoring could be better
  • More about upgrades with miles or cash upgrades
  • More about airport transportation to city center

Return on Investment

  • I think it saved me a good amount of time
  • Makes review everything more easy and very fast
  • Missing the part of the cost and expenses

Usability

Alternatives Considered

Travefy, Google Calendar and Amadeus360

Other Software Used

Microsoft 365, Microsoft Excel, Apple Numbers

TripIt is a great tool for tracking travel

Incentivized
Joe GiorgioView profile
Business analyst in Information Technology at Accttwo shared services (51-200 employees employees)

Pros

  • Pulls in travel detail from emails.
  • Shows the itinerary visually.
  • Allows you to delete [or] merge reservations.

Cons

  • I would like for it to show a link back to the email or the email text.
  • I would like to get more control over reminders when reservations are coming up.
  • It would be nice if we could sync calendars also.

Return on Investment

  • It makes it easy to see if your are missing a hotel stay.
  • It makes it easy to see if you are missing a flight.
  • It makes it easy to send reservations to someone's email and have it added to their TripIt.

Essential planning tool for the disorganised exec!

Incentivized
Jez JohnView profile
Managing Director in Information Technology at Webstars Ltd (11-50 employees employees)

Pros

  • Travel itinerary tracking to see track delays or flight changes (pro version)
  • Seat tracker to nab the best seat no matter what class of air travel (pro version)
  • Time to airport, train station information (pro version)
  • Check in reminder (pro version)

Cons

  • Being able to exclude regular trips could be handy.

Return on Investment

  • Saves time
  • Allows you to get a better seat on a plane and minimal cost by monitoring extra legroom seats, Airline premium seats etc...
  • Is like having a 24/7 travel PA in your pocket!

Other Software Used

Dext Prepare (with Receipt Bank), monday.com, Wistia

Great App to keep your trip organised with all documents in one place!

Incentivized
Vasileios Papadopoulos
Managing Director at Info Salons (11-50 employees employees)

Pros

  • Easy to use UI
  • your trip information can be accessed without hassel
  • Ability to integrate with other vendors
  • Ability to add users
  • Ability to restrict users to View only or to contribute as well

Cons

  • Some addresses sometimes do not load (But this is becoming rare these days)
  • Add some color to the icons (again minor improvement)
  • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points

Return on Investment

  • Overview of your entire trip
  • Ability to add people within your trip to add/edit information
  • Ability to add people to track your trip progress

Other Software Used

PandaDoc, Pipedrive, PurelyHR

Really good on the road!

Incentivized
Christopher ThomsView profile
User Experience Designer in Product Management at NWEA (501-1000 employees employees)

Pros

  • Reminders
  • Booking
  • Shared itineraries

Cons

  • Interface needs updates
  • Functionality is a little clunky on mobile
  • Could use a mobile wallet integration.

Return on Investment

  • We don't miss flights so it kept us on time and on budget

Alternatives Considered

Kayako

Other Software Used

Figma, Microsoft Office 2016 (discontinued), Notion