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TruCentive

TruCentive

Overview

What is TruCentive?

TruCentive is a comprehensive incentives delivery platform designed to help businesses enhance their brand and boost ROI. The software offers over 250 gift card options, virtual Visa cards, or vouchers that can be personalized to the recipient's liking. One of the unique features of TruCentive is that...

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Recent Reviews

TrustRadius Insights

TruCentive has been widely used by companies to streamline the process of distributing year-end holiday gift card rewards to off-site …
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Pricing

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Pay as you Go

$0

Cloud

Essentials

$2,500

Cloud
per year

Standard

$5,000

Cloud
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://trucentive.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2,500 per month
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Product Details

What is TruCentive?

TruCentive is a comprehensive incentives delivery platform designed to help businesses enhance their brand and boost ROI. The software offers over 250 gift card options, virtual Visa cards, or vouchers that can be personalized to the recipient's liking. One of the unique features of TruCentive is that it allows companies to retain 100% of unused incentives, which means no money goes to waste.

TruCentive enables companies to deliver digital offers with customizable survey codes through email, SMS, or both. With advanced features such as customized designs for emails and reminders, businesses can optimize results and obtain meaningful responses from their customers. A notable feature of this platform is its ability to curate specific sets of cards based on themes such as Pizza on us, Coffee, Tech Entertainment, or Sports & Outdoors. This feature helps streamline rewards according to customer preferences and makes them more engaging overall.

TruCentive Video

Product Demonstration

TruCentive Competitors

TruCentive Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

TruCentive enables organizations to launch highly branded incentive programs that deliver gift cards, Visa cards, or money digitally.

TruCentive starts at $2500.

Guusto, Awardco, and Tango Card are common alternatives for TruCentive.

The most common users of TruCentive are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TruCentive has been widely used by companies to streamline the process of distributing year-end holiday gift card rewards to off-site employees. With its easy-to-use platform, users have found it simple to set up and manage the distribution and delivery process. Additionally, TruCentive has proven effective in implementing incentive programs, allowing users to reward partners based on their participation in referral programs. The customization options offered by TruCentive have enabled users to tailor their campaigns as per their requirements, while also providing tools for implementation and tracking.

Real estate professionals have also leveraged TruCentive as an incentive for clients to choose their services. By offering a variety of vendor options and mitigating cash risk, realtors have successfully incentivized clients to select them over competitors. Moreover, TruCentive has addressed the issue of deliverability when sending gift card incentives to prospects and customers. By eliminating problems with emails going into spam folders, TruCentive ensures that incentives are promptly received and increases the chances of engagement.

In addition to these use cases, TruCentive has found popularity among event organizers who wish to send incentive gift cards to attendees of webinars and meetings. The platform facilitates the distribution process by providing a range of card choices and pre-designed email templates, making it efficient for organizers to reward participants for their attendance and engagement.

Overall, TruCentive offers a range of practical applications ranging from employee rewards to referral programs, real estate incentives, and event attendee encouragement. Its ease of use, customization options, and problem-solving capabilities make it a valuable tool for companies across different industries.

Wide Retailer Choices: Many users have praised the platform for its wide range of retailer choices, indicating a variety of options to choose from when redeeming rewards. This extensive selection ensures that customers can find the retailers that best suit their preferences and needs.

Ease of Delivery: Several reviewers have appreciated the hassle-free and convenient delivery process offered by the platform, suggesting that receiving products is convenient and straightforward.

User-Friendly Interface: The user interface of the platform has been widely praised by customers for being easy to use. Users find it intuitive, implying that the platform has a simple and intuitive design.

Cumbersome Set-up Process: Some users have found the set-up process for reminders to be cumbersome and not streamlined enough, leading to frustration. They feel that there should be a more efficient way to set up reminders.

Slow Account Funding: Several users have expressed their dissatisfaction with the slow account funding process. They would like to have a quicker option available to fund their accounts without delays or waiting periods.

Limited Incentive Options: Users have mentioned that the current range of incentive options is limited, and they would like to see a broader variety of choices. This indicates that the existing options are not meeting their preferences and needs.

Users commonly recommend the following when using TruCentive:

Rely on TruCentive staff for assistance. Users appreciate the helpfulness and responsiveness of TruCentive staff when setting up promotions and providing incentives to employees and partners. This recommendation emphasizes the value of seeking support from TruCentive's knowledgeable team.

Invest time in setting up an account. Users find it worthwhile to invest time in setting up an account with TruCentive. They emphasize that the platform offers easy and customizable distribution of gift cards, making it a cost-effective solution for managing incentives.

Be patient during the setup process. Users advise others to be patient during the setup process, as they believe it is well worth it in the end. This recommendation highlights the importance of allowing sufficient time for proper setup and configuration to ensure optimal use of TruCentive's features and capabilities.

Reviews

(1-6 of 6)
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February 07, 2022

Great software!!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use this to send incentive gift cards to attendees of our webinars and lunch-and-learn meetings.
  • Ease of use.
  • Deliverability.
  • Gift card options.
  • No minimum $ amount.
  • Code can be redeemed more than once.
Well suited for sending client or prospect incentives. Wouldn’t work well for sending employer gifts.
February 04, 2022

Awesome platform!

Ashley Andrien | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TruCentive to send gift card incentives to prospects (and current customers) who attend our webinars or online events. We were having issues with deliverability trying to send gift cards through Starbucks before TruCentive, and now those issues have disappeared.
  • Variety of cards
  • Ease of use
  • Reasonable pricing
  • No card minimum
  • One code that allows people to access cards with a limited number available until all are claimed
TruCentive is well-suited for both marketing and sales. An example of where it could be used well is when you want to encourage someone to show up to a meeting. If they attend the meeting, you will send them a gift card for lunch. However, they must attend the meeting before the gift card is sent via TruCentive.
Shawn Bezzant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As the manager of partner programs at Henry Schein One I was looking for interesting ways to incentivize partners to provide new business referrals to our organization. I found TruCentive and after meeting with their team I decided to implement an incentive that offered rewards based on participation in our program. The team at TruCentive led me through the campaign implementation process and we have successfully used it to reward qualifying partners. It is an easy-to-use platform that allows for campaign customization, implementation and tracking.
  • Highly engaged implementation team
  • Easy to use incentive platform
  • Ability to create custom branded messaging
  • Wide variety of reward options
  • Broader range of incentive options
  • More detailed help for self management of the platform
TruCentive is well suited for:
Partner Incentives
Internal Employee
Incentives Holiday Gifting, recruiting and rewards
Program Participation
Certain Customer Reward programs

TruCentive is less suited for businesses with less than $1,000 to spend on incentives for employee compensation.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use TruCentive as an incentive for people to use me as their realtor. It's a huge saving because most of my colleagues use physical cards that expire or get thrown out. With TruCentive I'm able to mitigate the majority of my cash risk. Also, the fact that I can offer multiple vendors to choose from is awesome.
  • Vendor selection
  • Pay for what you use
  • Ease of implementation
  • Need to allow personal email as send address
It's the best alternative to a physical gift card. Recipients can choose which vendor to redeem their card with which just can't be done with physical cards. I also use them for contests in order to generate leads for my business. A great promotion for any business. You won't be disappointed.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TruCentive to distribute our year-end holiday gift card reward to our 180+ off-site employees. TruCentive helps us design how we want our gift card emails to look and then make the distribution and delivery process easy to set up and manage. We've used TruCentive for this project for 2 years running now and have enjoyed using it each time.
  • Retailer choices
  • Ease of delivery
  • Easy user interface
  • Sorting retail partners by region or state
  • More streamlined set-up for reminders
  • Quicker account funding
TruCentive is well suited for when you wish to send gift cards to large amounts of people quickly, whether it is for a gift or a reward for completing an action. One of the main reasons why our company uses TruCentive is that there is a claiming system in place where the recipients have to claim their gift card in the appropriate amount of time or else the budget set for the gift cards returns to our company. That helps eliminate inefficient use of funds.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We found it easy to distribute gift cards to families, donors, vendors, and volunteers. Some of the issues we found were that the emails went to people's spam and they never received it. Otherwise, it was helpful with so many card choices and the various email templates you can send. would recommend to others.
  • Simple
  • Easy to use
  • Helpful
  • Emails going to spam
We sent thank you gift cards during national volunteer week to support our amazing community. They were very appreciative. We did find the emails went to spam and quite a few people did not receive or did not cash in their gift card. The ones who did receive it sent thoughtful thank you note to us and we found that very rewarding.
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