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Tango Card

Score9.8 out of 10

31 Reviews and Ratings

What is Tango Card?

Tango Card provides digital rewards and incentives. Users can access a global catalog that includes popular e-gift cards, digital Visa and Mastercard rewards, non-profit donations and bitcoin e-gift cards. Tango Card backs their catalog with technology and expert support. Incentives can be delivered in bulk, on-the-spot, or by API integration. The vendor’s value proposition that this provides convenience for their customers and guarantees that rewards arrive exactly at the right time to maximize impact. Tango Card also provides expert support rom program consulting, to set-up, to customer support for every reward recipient.

Media

Screenshot of Send popular incentives via API.

Screenshot of Send popular incentives via API.

Who Buys & Uses Tango Card

Pros

  • Extensive variety of gift card options for recipients
  • Streamlined and user-friendly reward distribution process
  • Efficient bulk uploading of rewards

Cons

  • Limited automation for processes like bounced email refunds
  • Slow funding updates for credit card transactions
  • Lack of robust reward management features (e.g., adjustable expiration dates)

Tango Card Makes It Easy to Send Rewards

Use Cases and Deployment Scope

We utilize Tango Card to send survey rewards to participants as well as holiday gifts to clients. It makes it easy for users to choose what they want with minimal time, effort, and info needed from my team - all we need is a name and email to deliver the rewards.

Pros

  • Easy bulk upload
  • Easy payment options for automatic reloads
  • Lots of gift options so users can pick what they want rather than us selecting what they want

Cons

  • Automatic refunds if a user email bounces or fails
  • Adjustable time out dates for rewards (ex. if someone doesn't click on their reward in 1 week, it automatically refunds the account).
  • easier resend when a reward has been incorrectly cancelled rather than creating a new order

Return on Investment

  • Quicker admin turnaround - rather than sales collecting address information and countless follow-ups, we just need a name and email that we already have to send them a gift.
  • Cheaper - instead of paying shipping and wine costs, we have a flat rate everyone gets and they can pick what they do with their gift card.
  • Tangible ROI - clients were given gifts in their control rather than wine of year's past which made them happier with us.

Usability

Other Software Used

HubSpot Service Hub, AdvertServe, Google Ads

Great reward platform

Use Cases and Deployment Scope

I utilize Tango to reward my sales, service, and marketing teams. The platform is a great way to quickly reward employees for various projects, sales incentives, and even a “great job” for going above and beyond. The team enjoys the flexibility they have around choosing a reward that works best for them, which is why I use the platform for rewards. I’ve also found the redemption process to be straightforward and secure, allowing the team to quickly pick a reward and have it hit their account.

Pros

  • Wide variety of gift choices
  • Ease of choosing a reward
  • Secure platform for the transaction
  • Traceability of employee that receives reward

Cons

  • It would be nice to have promotions within the choice area - perhaps a partner provides incentive to have employee choose their card (ex: 10% bonus for choosing retail vendor “XYZ.”
  • Automated PDF receipts upon placing an order. I’m always logging back in to see receipt and expense
  • Ability to apply a GC directly into an account: Amazon, etc

Return on Investment

  • Saw an increase of technician lead submissions to sales by 20% after launching Tango Card program internally

Usability

Other Software Used

HubSpot CRM

Great option for employers to employees.

Use Cases and Deployment Scope

Tango Card makes it so easy to send my employees gift cards for any occasion. I especially like that they can choose their own gift card to whatever place they want. I struggled with buying gift cards and not knowing what people would want or use, and this makes it so nice. You just set the amount; it sends them a link for that amount, and then they can choose!

Pros

  • Gift card options.
  • Easy to fund.
  • Communication.

Cons

  • Quicker funding update especially if I am using a credit card to fund.

Return on Investment

  • ROI when using for creating sales contests.

Usability

Easy Peasy Giftcard Squeezy

Use Cases and Deployment Scope

We use Tango as the primary component of our performance rewards system. Supervisors can recommend TEAM members for rewards, amongst other ways to earn them. We also use Tango for our anniversary gifts.

Pros

  • Simple
  • Effective
  • Well-received
  • Easy to use on behalf of the receiver
  • Fun

Cons

  • Create a way for us to upload an address book
  • Or, enable auto-fill for repeat awardee names
  • Create a way for the receiver to send a simple "thank you"

Return on Investment

  • Great accountability of funds vs buying gift cards at stores
  • Saves time by not having to go to the store for cards

Usability

Other Software Used

QuickBooks Online

Tango Card is top notch for rewarding employees and customers

Use Cases and Deployment Scope

We've used Tango Card gift cards as incentives for both employees and customers.

Pros

  • Very easy to send
  • Very easy to receive and redeem
  • Customization is simple
  • The reports are easy to export and understand

Cons

  • It would be nice to be able to add the redeemed GC to apple pay

Return on Investment

  • I would say positive effect due to the simplicity of making people feel good for something they would normally do without a reward.

Usability

Alternatives Considered

Tremendous

Other Software Used

Canva, HubSpot Marketing Hub, Slack