TrustRadius Insights
Wide Range of Freeware: Several reviewers have found Tucows to be an excellent place to find the software they need due to its wide range …
Overview
What is Tucows?
Tucows is a domain registrar with brands such as OpenSRS, Enom, EPAG, Ascio and Hover. As Ting Internet, Tucows brings the Internet to communities across the U.S, helping them unlock the power of the Internet. As a Mobile…
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What is Tucows?
Tucows is a domain registrar with brands such as OpenSRS, Enom, EPAG, Ascio and Hover. As Ting Internet, Tucows brings the Internet to communities across the U.S, helping them unlock the power of the Internet. As a Mobile Services Enabler (MSE), we force big networks to compete and innovate.
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What is Tucows?
Tucows offers domain names, hosted email, reselling, SSL digital certificates, mobile phone service, goMobi, ccTLDs, gTLDs, internet, gigabit, fibre, registrar, and hosting services
Tucows Video
Tucows Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Wide Range of Freeware: Several reviewers have found Tucows to be an excellent place to find the software they need due to its wide range of utilities and games that are freeware. This feature has been highly appreciated as it allows users, especially beginners, to access a vast selection of software without having to pay for it.
Trusted Reviews: Many users have praised Tucows for offering reviews by others which assist in building more trust on software. The ability to read reviews left by other customers makes the whole process more transparent and reliable.
Convenient Navigation: A significant number of reviewers found Tucows easy and quick to navigate through when trying out new software, making it a convenient site to use. This feature is particularly useful for those who want to get things done quickly without any complications or delays.
Outdated UI: Many reviewers have criticized Tucows for having an outdated user interface (UI) that is hard to navigate. Some users found it difficult to manage domains and configure DNS due to the complexity of the system, which made dealing with Tucows feel antiquated and needlessly complex.
Poor Customer Support: Several reviewers mentioned that they had negative experiences with Tucows customer support staff who lacked initiative in resolving issues. They were unhelpful and inconvenienced the reviewer instead of providing assistance. Additionally, some users reported that when they requested their issue be escalated, support staff did not take action.
Negative Policy Changes: A number of reviewers expressed disappointment with policy changes made by Tucows through email communication, which negatively impacted their service. This has left a negative impression on customers about the company's business model, leading them to recommend alternative hosting companies like Network Solutions or GoDaddy instead.
Users commonly recommend the following actions regarding Tucows: Conduct thorough research to compare features, pricing, and customer reviews of other hosting options before making a decision. Consider hiring a professional hosting solution for access to expertise and support in managing websites, ensuring reliability, and handling technical issues. Explore alternative hosting providers that offer better features, improved performance, and competitive pricing to find a better fit for individual needs. These recommendations are frequently mentioned by users when discussing their experiences with Tucows.