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U-Capture

U-Capture
Formerly Red Box Voice

Overview

What is U-Capture?

U-Capture from Uniphore gives users the ability to listen to customer and agent calls, the freedom to share and the insight to act upon enterprise-wide voice data, with open access and real-time audio streaming of high-quality conversational data. This complete…

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Pricing

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What is U-Capture?

U-Capture from Uniphore gives users the ability to listen to customer and agent calls, the freedom to share and the insight to act upon enterprise-wide voice data, with open access and real-time audio streaming of high-quality conversational data. This complete data sovereignty ensures nothing is…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is U-Capture?

U-Capture from Uniphore gives users the ability to listen to customer and agent calls, the freedom to share and the insight to act upon enterprise-wide voice data, with open access and real-time audio streaming of high-quality conversational data. This complete data sovereignty ensures nothing is missed, empowering users to capture every interaction across the customer and employee journey and gain access to an ecosystem of AI and analytics partners to support extensive use cases.

U-Capture Features

  • Supported: Real time audio biometrics
  • Supported: Real time Supervisor Alerts
  • Supported: Authentication Dashboard

U-Capture Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo
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