UniFi Cloud Gateways Reviews & Insights

Score8.3 out of 10

39 Reviews and Ratings

Community insights

TrustRadius Insights for UniFi Cloud Gateways are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Quality and Durability: Users and reviewers have consistently praised the quality and durability of Ubiquiti devices, with multiple users noting their solid build and reliability. These devices are known for their long-lasting performance.

Extensive Features: The extensive features offered by Ubiquiti devices have been highlighted by numerous users, providing them with a wide range of options and functionalities to meet their specific needs. Users appreciate the versatility that these devices offer.

Ease of Configuration: Many users have mentioned the ease of configuration and installation of Ubiquiti devices, making them accessible to users of varying technical backgrounds. The simple setup process ensures a hassle-free experience for all users.

UniFi Cloud Gateways Reviews

12 Reviews

Love UniFi Eco-system

Rating: 9 out of 10

Incentivized

November 26, 2025

Use Cases and Deployment Scope

We use UniFi Cloud Gateways to secure customers network and protect from intrusion and threats from the Internet. Also it is a great addition for end users remote access via VPN services and site to site VPN that we use often to provide seamless connectivity between sites and branches of the organization.

Pros

Firewall
Intrusion Prevention
VPN service

Cons

Built in 2FA for VPN access
Dual WAN

Likelihood to Recommend

UniFi Cloud Gateways are appropriate for small to mid size organizations that are open for scalability and require network protection and management. It ties in quite neatly into the existing UniFi ecosystem and allows for cloud management of your whole network. It is a bit less appropriate for organizations that do not use any UniFi network devices on their network.

Verified User

Account Manager in Information Technology (11-50 employees)

Vetted Review

7 years of experience

The Default First Choice for Best Value

Rating: 8 out of 10

Incentivized

July 26, 2022

Use Cases and Deployment Scope

There were different, highly varying instances of using Ubiquiti wireless products in my organization, for both internal and third-party use. We mainly use it for networking when we need site-to-site connectivity, as well as for simple wireless LAN when commercial home, SOHO, or prosumer solutions do not meet the more advanced and high-reliability requirements of the installation.

Pros

Price to performance
Ease of configuration
Long term support

Cons

Difficult to troubleshoot
Challenging for extensibility
Dim LEDs
Limited retail availability in my region (Philippines)

Likelihood to Recommend

The moment a deployment would need site-to-site connectivity or multiple access points, I turn to Ubiquiti. These scenarios are where I think Ubiquiti's main strengths, the ease of configuration and price to performance, shine. If long-term support is needed, I'll also trust Ubiquiti for that, since even their legacy APs dating back more than 5 years ago at the very least still adopt and work — something which I, unfortunately, see less of, even in B2B IT. For simpler deployments that can be covered by a single access point and/or an unmanaged switch, I don't think Ubiquiti's offerings shine as much compared to competitors.

Verified User

General Manager in Engineering (1-10 employees)

Vetted Review

5 years of experience

Ubiquiti for all!

Rating: 9 out of 10

Incentivized

July 25, 2022

Use Cases and Deployment Scope

We use these APs in some of our clients offices, they work great and super simple to configure. They do the job of extending the clients wifi coverage to all areas needed and the speeds are fantastic. They are also super reliable, with issues occurring somewhat rarely and usually aa restart to the ap resolves it.

Pros

Extends wifi coverage
Door access system
Camera system feature

Cons

Features only available to legacy option
Support could use some work
Stock has been hard to come by for some of their product lines

Likelihood to Recommend

It's well suited for extending the coverage of your wifi in those areas that need that extra bump. If you have use for the protect system that's a plus and it comes with the product already which is great.

Verified User

Professional in Information Technology (201-500 employees)

Vetted Review

3 years of experience

Ubiquiti Wireless is the best wireless solution out there

Rating: 9 out of 10

Incentivized

July 19, 2022

Use Cases and Deployment Scope

For almost four years, our business has relied on Ubiquiti Wireless WAN. When it comes to wireless networks, we previously relied on unstable and difficult-to-manage technology. Through my exploration of the market, I came upon Ubiquiti's offering. As a whole, our company's wireless network is served by this solution, which allows us to keep the administrative building and the factory's internal wireless networks separate and secure while yet allowing for easy and convenient connectivity.

Pros

Synchronization with the closest Ubiquiti device happens automatically.
Easily monitor and control all of your linked devices individually.
Separate and secure SSIDs may be made using VLAN.

Cons

Better tracking of connected devices and their respective times and dates.
The newest unified controller versions have extended device compatibility.
Find a networked gadget by entering its MAC address.

Likelihood to Recommend

Ubiquiti's wireless WAN solution is suitable for usage in businesses of all sizes. Smaller businesses may not profit as much from the integration of Wi-Fi devices due to the high expense of doing so, hence the cost-benefit analysis favors larger businesses. In big and medium-sized businesses, having access to such tools improves network security and administration by allowing for several, conceptually separate networks to be managed and made available from a single Wi-Fi access point.

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

3 years of experience

Ubiquti outperforms all

Rating: 10 out of 10

Incentivized

July 18, 2022

Use Cases and Deployment Scope

I have many Clients using Ubiquiti Access points- One is a 65000 sq ft building that I used 10 Ubiquiti Networks UniFi UAP-AC-HD to cover the entire building. Way Overkill Could have used 5 but it works great. Other clients have 1 or 2 setups and have great speed and Coverage

Pros

Great Coverage
Fast speed
Roaming connections

Cons

Reset from the poe adapter doesn't seem work for me.
Control panel can be confusing for novices.
Additional mounting options.

Likelihood to Recommend

I have found these Ubiquiti devices far outperform other devices in the same price range and some even more expensive units. They cover all the areas I need and can be implemented in a very short amount of time and effort. A ceiling mount isn't always an option and I am not sure how mounting on a wall affects performance.

Matthew Dunn

Consultant in Information Technology at Silverback Networks Inc. (11-50 employees)

Vetted Review

5 years of experience

View profile

Ubiquiti Wireless - the great wireless solution

Rating: 9 out of 10

Incentivized

July 18, 2022

Use Cases and Deployment Scope

In our company, we have been using Ubiquiti Wireless WAN for over 4 years. In the past, we used equipment for wireless networks that did not have stability and was not easy to manage. After researching the market, I discovered Ubiquiti's solution. We use the solution in our company to serve the entire wireless network, whether in the administrative part, as in the industrial part with differentiated SSIDs and isolated from the main network, with this solution it was possible to be connected either in the administrative building or inside the factory in a simple and safe.

Pros

Creation of distinct and isolated SSID's by VLAN.
Automatic connection to the nearest Ubiquiti device.
Easy management of connected clients per device.

Cons

More detailed logs of devices, connection date and time.
Device support time in the latest unifi controller versions (increase).
Search for a connected device by your MAC.

Likelihood to Recommend

The Ubiquiti Wireless WAN solution can be used in both small and large corporate environments. However, as it has a rather high cost, its cost-benefit is greater in medium and large corporations, as small corporations may not take advantage of as many resources as the integration between Wi-Fi devices. In medium and large corporations, resources like this represent a very great facility in network management and in the availability of the connection in a transparent way at different points of the company, together with the security of isolated networks logically being made available by the same Wi-Fi device.

GILIAN HASS

IT Analyst in Information Technology at Hidro Jet Equipamentos Hidráulicos LTDA (201-500 employees)

Vetted Review

3 years of experience

Unifi the best option in our book...

Rating: 10 out of 10

Incentivized

November 25, 2021

Use Cases and Deployment Scope

Ubiquiti Unifi is used as primary WiFi at many of our sites. Unifi is easy to implement, configure, update and use from a single [pane] of glass. We utilize them in both the office setting and the manufacturing setting with gives us reliable connectivity throughout both areas.

Pros

Easy configuration
Easy Management
Great coverage
Affordable pricing
Durable

Cons

Sometimes hard to keep up with all the new releases

Likelihood to Recommend

I have discovered that the wifi range is less than a few other vendors that I tested so we do need to have more devices for the coverage that we need but the price per device is much more affordable than some of the enterprise solutions.

Kevin McCusker

Global Information Technology Manager in Information Technology at EVAPCO, Inc. (1001-5000 employees)

Vetted Review

8 years of experience

View profile

Ubiquiti Wireless WAN review

Rating: 9 out of 10

Incentivized

November 24, 2021

Use Cases and Deployment Scope

I implemented Ubiquiti Wireless WAN on several of my clients on my own.Install this brand because in prices / quality it is the best there is, the administration and implementation are very easy. It has a system that can manage the platform from anywhere and that for clients is the best there is.

Pros

Easy installation
Very friendly web management

Cons

The connection to the equipment by console is not as easy as other equipment

Likelihood to Recommend

Install many equipment of this platform in lower middle class hotels, the operation is very good for this type of situation, as I said before price / quality. Customers are very satisfied with the performance and over time they do not present failures. The unifi teams for this type of business are the best and the company always presents updates for their teams, they are very complete.

Verified User

Engineer in Engineering (201-500 employees)

Vetted Review

3 years of experience

Ubiquiti for Small to Medium Business

Rating: 9 out of 10

Incentivized

November 5, 2021

Use Cases and Deployment Scope

I've deployed Ubiquiti Wireless at several of my clients. The decision to go with Ubiquiti was based on ease of deployment and management. Physical installation and configuration is easy by todays standard. One thing to note: you can't log directly into a standalone AP. You must use their software to con

Pros

Mesh
Management
iOS app

Cons

Direct AP management for single AP installs

Likelihood to Recommend

Well suited for large and small companies. Home use is not out of the question. This works well with companies who need a mesh network that works. One client install involved a building that was steal and concrete. Instead of running new network cabling we used existing cabling and converted the entire building to Ubiquiti Wireless WAN.

Jeremy Robinett

President in Information Technology at Robintree LLC (1-10 employees)

Vetted Review

2 years of experience

Solid products as long as the right product is chosen for the situation

Rating: 8 out of 10

Incentivized

November 4, 2021

Use Cases and Deployment Scope

We currently have devices providing 4 links between schools. Two are using AF-24, one is using AF24-HD and one is using AF-5. One link using AF-24s is 1.5km (about a mile) and provides a solid link at 650-700Mbps through any weather. The AF-24HD is in a dual relay (4 devices) between schools in different towns. One link goes 8.5km (5.3miles) from a school to a water tower and the second goes 650m (about 2,000 feet) from the water tower to another school. This link has been solid at 700-750Mbps through any weather. The AF-5, which connects two schools 200m (650 feet) apart, has been having issues since it was installed. This link needs to be continually monitored and adjusted due to interference. The 5Ghz band is too crowded to be used in any area with close neighbors. Due to our wireless access points also using 5Ghz, as well as that of third-parties, almost all of the frequency is used. Moving our wireless access points off of a reserved range causes third-party wireless access points to prefer this reserved range. We are looking into replacing this with either a pair of AF-24 or AF-60 devices.

Pros

Solid, reliable connections on higher freqencies
Good view of current status of frequency congestion
Fairly easy installation and alignment

Cons

Congestion troubles on 5Ghz and 2.4Ghz
Auto channel switching would help with the lower frequencies

Likelihood to Recommend

Any distance with a clear view between would work for these devices. Choosing the right device for the link is critical. Lower frequencies can go farther distances but have the issue of interference and large fresnel zones. Some areas may need a taller tower to avoid the fresnel zone. Higher frequencies have smaller fresnel zones have less interference and can potentially offer more bandwidth, however, the higher the frequency, the less range it has.

Jeff Fullerton

IT Technologist in Information Technology at Superior-Greenstone District School Board (201-500 employees)

Vetted Review

7 years of experience