TrustRadius: an HG Insights company

What is URVA Connect?

URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, Instagram DM, twitter, Telegram, and SMS. By allowing customers to communicate with teams on any messaging service, URVA Connect helps to ensure that all interactions are collected in one place, making it easier to build engaging relationships between a firm and its customers.

URVA Connect gives customers one single number to connect to, and they can connect from any medium of their preference. For the sales officers, all messages are consolidated on a single platform, meaning that there is no loss of data when a relationship manager leaves, and that they can continue conversations across multiple channels.

The platform's collection of data allows organizations to develop an in-depth understanding of their customers, which is essential for building and maintaining long-term relationships. By giving SO's a holistic view of each customer's history and preferences, URVA Connect helps organizations provide a more personalized service that meets the needs of each individual.

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Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesIndia
Supported LanguagesEnglish, Hindi

FAQs

How much does URVA Connect cost?
URVA Connect starts at $11.
What are URVA Connect's top competitors?
Verint Channel Automation, MuleSoft Anypoint Platform, and Zoho Cliq are common alternatives for URVA Connect.